Cool Ideas Fibre ISP - Feedback

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BadBoyGP said:
PBcool

I am installed.

What are the next steps?
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Sorry..
Vuma Ariel.
 
Cable. Before you ask. Router and ont rebooted. No difference
 
I am live.

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Thank you @PBCool for the awesome and quick service!!!

Only one question, I know that international is slower but is it supposed to be this slow?

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Back to having ****ty connection tonight - can't help but think this is congestion on the network. Speeds were okay this morning and now back at peak time it's crap.

I've logged a high priority ticket and had NO RESPONSE all day cmon guys ! up your game please!!!!

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International unusable - Netflix buffering and quality crappy

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Cmon guys what the hell is going on ^_^
 
Where are you located ?

Im in Capetown on Vumatel+CoolIdeas 100/100 and this is my results, something strange must be happening in your area if you are also on Vumatel.

Local : (I peak at about 90Mbit upload, not going to make a huge fuss over that even if 100Mbit would be nice, haha)

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International (london) : (Not super impressive upload speed but Im just going to write it off as test server)

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CRE4MPIE said:
Back to having ****ty connection tonight - can't help but think this is congestion on the network. Speeds were okay this morning and now back at peak time it's crap.

I've logged a high priority ticket and had NO RESPONSE all day cmon guys ! up your game please!!!!

6684779943.png


International unusable - Netflix buffering and quality crappy

6684792126.png


Cmon guys what the hell is going on ^_^
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Please PM me your ticket number so I can escalate.
 
And it starts again. Little falls, Roodepoort. No response from support since yesterday.speedtest 2.PNG
 
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