Cool Ideas Fibre ISP - Feedback

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Splinter said:
So what is wrong with your connection?
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Small issues... I am concerned about the packet loss.. and its not my FTTH connection its inside of CISP's network.
I am also worried about how well CISP is going to scale as client load increases...
 
ArtyLoop said:
Small issues... I am concerned about the packet loss.. and its not my FTTH connection its inside of CISP's network.
I am also worried about how well CISP is going to scale as client load increases...
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We have been scaling since day one, it's not something new to us. Do you have an MTR? Some of our cores drop a % of ICMP traffic but this doesnt affect the connection to your destination.
 
PBCool said:
We have been scaling since day one, it's not something new to us. Do you have an MTR? Some of our cores drop a % of ICMP traffic but this doesnt affect the connection to your destination.
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If that is the case then I am obviously too perfectionistic.

Since it is UDP traffic its mostly something I am not going to complain about. The TCP connections work and reliably so. I am not sure about the issue with mega.nz but I will delve deep for that one because its also now doing it on the backup Telkom LTE as of today.

I don't have any other issues at this time, my video conference went swimmingly well today, finally I can see my bosses in HD
 
wingnut771 said:
Hello?
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If i remember correctly PBCool mentioned that they cant take a line over from Telkom. If that is the case then your friend will have to apply for a new line. Also they will have to go through the pain of trying to cancel the one that is with Telkom and we all know how that goes.

I might be wrong though.
 
Soulburner said:
If i remember correctly PBCool mentioned that they cant take a line over from Telkom. If that is the case then your friend will have to apply for a new line. Also they will have to go through the pain of trying to cancel the one that is with Telkom and we all know how that goes.

I might be wrong though.
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Hypothetically, if my friend cancels telkom and they cancel it, how long do they sit with a dead line?
 
wingnut771 said:
Hello?
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Sorry still trying to catch up, moving from Telkom is a bit of a process. But basically needs to get the line cancelled with Telkom, get us a date for the cancellation and let connect know once you apply with us.
 
wingnut771 said:
Hypothetically, if my friend cancels telkom and they cancel it, how long do they sit with a dead line?
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Sometimes no time at all, sometimes a few days. It just depends on Openserve really.
 
Continuously losing connection and coming back up a few seconds later since about lunchtime. Is there a general problem or should I be calling support?
 
PBCool said:
Sometimes no time at all, sometimes a few days. It just depends on Openserve really.
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Hi mate. My internet is totally down in the Gallo Manor/ Strathavon area. Any idea if there is a disruption?
 
PBCool said:
Sorry still trying to catch up, moving from Telkom is a bit of a process. But basically needs to get the line cancelled with Telkom, get us a date for the cancellation and let connect know once you apply with us.
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Who or what is a "connect"?
 
Seeyou said:
Continuously losing connection and coming back up a few seconds later since about lunchtime. Is there a general problem or should I be calling support?
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If it ain't on announcements please call it in as a fault.
 
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