Cool Ideas Fibre ISP - Feedback

[MDE]

Sorry to hear about your child man, hope he or she gets better soon.

That iperf actually looks a whole lot better, aside from the one random 19% loss result.

Thanks, he's quite strong so I'm sure he'll pull through

Will see tonight but holding thumbs

 

[Looney]

I still haven’t received a response why my ping is so high to London. I used to get 160 and now it’s almost 200.

Please respond.

 

[izakhearn]

I still haven’t received a response why my ping is so high to London. I used to get 160 and now it’s almost 200.

Please respond.

I had high ping and after i changed the cloned MAC for wan on my router (Asus) my ping went back to normal with a new IP address . As to why i have no idea. Maybe give it a try and see if it works if your router has the option.

Reason for changing the MAC was due to showmax telling me i was using a proxy even when i checked that i was not.

 

[Looney]

I had high ping and after i changed the cloned MAC for wan on my router (Asus) my ping went back to normal with a new IP address . As to why i have no idea. Maybe give it a try and see if it works if your router has the option.

Reason for changing the MAC was due to showmax telling me i was using a proxy even when i checked that i was not.

I have no idea how to do all that gibberish you just said.

 

[izakhearn]

I have no idea how to do all that gibberish you just said.

Maybe CISP support can help you with that as i am not sure how to do it on the tp link routers.

 

[Looney]

Maybe CISP support can help you with that as i am not sure how to do it on the tp link routers.

I have an Asus

 

[izakhearn]

I have an Asus

Okay then login to the router.

Then go to wan

At the bottom there should be a Clone mac button

Then hit apply and check it

 

[Looney]

Okay then login to the router.

Then go to wan

At the bottom there should be a Clone mac button

Then hit apply and check it

Nope, made no difference.

 

[izakhearn]

Nope, made no difference.

Probally a problem with the FNO then.
I would recommend calling cisp or making a ticket on the protal.

 

[Looney]

Probally a problem with the FNO then.
I would recommend calling cisp or making a ticket on the protal.

That’s why I’m waiting for PBCool or TheRat to respond.

 

[izakhearn]

That’s why I’m waiting for PBCool or TheRat to respond.

Okay. Sorry i could not assist. I hope @PBCool and @TheRoDent responds to you.

 

[Looney]

Okay. Sorry i could not assist. I hope @PBCool and @TheRoDent responds to you.

Thank you!

 

[wingnut771]

Thank you!

Your problem is high local ping, not high international, 20ms to 1.1.1.1, should be 2ms.

 

[ryanrich]

Fibre to the home seems to be "best effort", same as ADSL - the FNOs just "do their best" to keep you online at all times.

If you want better than that, you'll probably have to sign up for some business line with SLAs in place.

Think it comes down to the FNO. I’ve had zero issues on Frogfoot in Sunningdale, Cape Town, consistently good performance and stability.

 

[image132]

Think it comes down to the FNO. I’ve had zero issues on Frogfoot in Sunningdale, Cape Town, consistently good performance and stability.

Also your area and how many heavy users are in it. I call it the internet lottery.

 

[Looney]

Your problem is high local ping, not high international, 20ms to 1.1.1.1, should be 2ms.

Whats the reason for this and how can it be fixed?

 

[PBCool]

I still haven’t received a response why my ping is so high to London. I used to get 160 and now it’s almost 200.

Please respond.

The ping will vary depending on which cable system we are using at that time, this is more Seacom latency. It will go back to the lower latency soon enough.

 

[PBCool]

Whats the reason for this and how can it be fixed?

This is strange so will have a look.

 

[Looney]

This is strange so will have a look.

Thanks, I appreciate it. Never noticed it till I started seeing everyone else’s latency.

 

[wingnut771]

Whats the reason for this and how can it be fixed?

Have you tried manually using DNS 1.1.1.1, 1.0.0.1?