zamicro
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Thanks for the info.
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Crystal Web ADSL performance feedback thread Part 3...
- Thread starter Crystal Web Support
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Thanks for the update.
It would have been nice if CW could communicate this type of info to us via email at least; instead of leaving us to make up our own conspiracy theories why things are falling apart.
P.S. That Padio message board thingy is not working for me. I registered but I don't get the "info" CW is suppose send out.
Mr Scratch
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How do you know the name of the agent? The support don't seem to know the above, and official comm from them has been scarce.
MickeyD
RIP
Shaun is the CEO and my mortal enemy!
MrR
Expert Member
wingnut771
Honorary Master
Shaun is the CEO and my mortal enemy!
Can't the CEO tell his support agents?
MickeyD
RIP
Support agents will not give a specific ETA.
wingnut771
Honorary Master
They did, 3 days.
Mr Scratch
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wtf
why would you need to contact the CEO? does Crystal Web not have any support agents? If so, what do they get paid to do?
why would you need to contact the CEO? does Crystal Web not have any support agents? If so, what do they get paid to do?
AfricanTech
Honorary Master
Shaun = DJ....
Icemanbrfc
Honorary Master
Where have you been living under lol... The CEO was a regular contributor in this thread
now05ster
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Yeah, looks like they gave a conservative tat to manage expectations. Rather that than an earlier lead time where nothing happens.
Mr Scratch
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Where have you been living under lol... The CEO was a regular contributor in this thread
I have only recently been active on the forum, work has been taking all my time. I see the CEO was also banned from the forum, which is a LOL considering how he was a "regular contributor".
AfricanTech
Honorary Master
Speak not of that which you do not know of...
neoassasin
Senior Member
So signed up yesterday because I need free time data. The issue that I have now is I can't find any place to check usage or what package I'm on or anything like the other ISPs have. Maybe it's too early but I don't see anything like that on the website.
MickeyD
RIP
Portal.
hop onto live chat and let them explain how to access it.
wingnut771
Honorary Master
Just chatted to support, still got to wait for portal.
wingnut771
Honorary Master
happynoodleboy
Expert Member
I get a mail every day with my usage stats.
I am on uncapped home premium, so it doesn't really matter to me.
As for the package, that is on you invoice. Also the account name they give you indicates that, if I am not mistaken.
Mine is [email protected]*
*Actual names have been changed to protect the parties involved.......
Superjakes
Expert Member
Anybody else have news server issues? Mine fails to log in...
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