Crystal Web ADSL performance feedback thread Part 3...

[Crystal Web Support]

Reckon it is a Telkom area issue in Centurion, tested it with another account and could not open anything, pings are very erratic.

There are numerous network notices out from Telkom regarding faults with Telkom's uplinks in the centurion area. Current ETA is 5 hours.

 

[qc_fs]

There are numerous network notices out from Telkom regarding faults with Telkom's uplinks in the centurion area. Current ETA is 5 hours.

Thanks for the confirmation

 

[thewusman]

Upgraded my capped account and paid with snapscan. Now getting an overdue payment reminder and suspension email. WTF guys ?

 

[Superjakes]

There are numerous network notices out from Telkom regarding faults with Telkom's uplinks in the centurion area. Current ETA is 5 hours.

It was this - Support was very helpful, thanks as always!

 

[Crystal Web Support]

Upgraded my capped account and paid with snapscan. Now getting an overdue payment reminder and suspension email. WTF guys ?

I'll take a look into this for you.

 

[thewusman]

I'll take a look into this for you.

Thanks man

 

[Crystal Web Support]

Thanks man

Spoke to Billing, Will be receipted today as snapscan isn't instant.

 

[thewusman]

I'll take a look into this for you.

Spoke to Billing, Will be receipted today as snapscan isn't instant.

Super thank you.

 

[Ho3n3r]

I've been using XBMC/KODI for years. The sources deteriorate daily. 9 out of 10 times its the source not the ISP.

No concern at all, just pointing out that your argument was sht...

Well it wasn't. It wasn't an argument, it was just facts.

 

[Ho3n3r]

How do I verify what the payment reference is that I specified on the new payment system in June/July? I think I remember what it was, but I wanna make 100% sure.

 

[Crystal Web Support]

How do I verify what the payment reference is that I specified on the new payment system in June/July? I think I remember what it was, but I wanna make 100% sure.

You have a PM

 

[Ho3n3r]

You have a PM

Thanks. Replied. That was fast.

 

[snail112]

Reckon it is a Telkom area issue in Centurion, tested it with another account and could not open anything, pings are very erratic.

We are without interwebs at work from 3 August. It comes and goes - connected for 10-20 minutes and disconnected for 30-40 minutes.

I logged a second ticket 13 August and still waiting for the tech to visit.

 

[Crystal Web Support]

We are without interwebs at work from 3 August. It comes and goes - connected for 10-20 minutes and disconnected for 30-40 minutes.

I logged a second ticket 13 August and still waiting for the tech to visit.

Please PM that ticket ref or Fault Reference to me so that I can follow up on this with Telkom.

 

[Saskue]

signed up for a free trial to test but does not work went i enter the username and password it just says failed to connect

 

[Crystal Web Support]

signed up for a free trial to test but does not work went i enter the username and password it just says failed to connect

Hop onto live chat on our website (bottom right hand corner) and one of our agents will sort that out for you.

 

[snail112]

Please PM that ticket ref or Fault Reference to me so that I can follow up on this with Telkom.

PM sent.

 

[copacetic]

Everything has just been working.

Happy.

It's good to not notice your internet account...

 

[Joka69]

Hop onto live chat on our website (bottom right hand corner) and one of our agents will sort that out for you.

Hi There,

does crystal web have a number i can contact? I want to find out some info, as i plan on moving to CW from the 1st of September, and would like them to take over my line?

 

[Crystal Web Support]

Hi There,

does crystal web have a number i can contact? I want to find out some info, as i plan on moving to CW from the 1st of September, and would like them to take over my line?

You have a PM