Crystal Web ADSL performance feedback thread Part 3...

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copacetic said:
Nope, no Unotelly.

There appears to be a countrywide issue, just spoken to support and they are investigating with IS. I think we can probably expect a post from DJ... sooner rather than later.
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Major problem. Cannot post specifics until I get confirmation, but it's a countrywide issue, international issue, and not limited to any specific ISPs for now.

We're working hard on it. Will update on FB, Twitter, Network notices, and here as and when we can.

If you do switch DNS to attempt to connect, please reboot routers, switches, modems, AND connected devices...
 
The majority seems to be back to normal, although Imgur doesn't load at all for me.

Waiting for Unotelly to sort their side out before I revert back to their DNS settings.
 
Ho3n3r said:
Teamspeak down again. Really...
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Trust me, if this was our issue we'd have it back up immediately. It's unfortunately not, and is far more widespread than just CW or IS for that matter.

We'll update as and when we can...
 
StevenC said:
Absolutely correct - dat feel when you are already using Google DNS =(

Webpages are a hit and miss at the moment.
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Everything is right now. Will be updating as soon as possible, in between network tests, calls, testing temp resolutions etc...
 
Seems to all be coming back up now guys. Had confirmation from network engineers that things should be looking better now, and can confirm on my end the same...
 
DJ... said:
Seems to all be coming back up now guys. Had confirmation from network engineers that things should be looking better now, and can confirm on my end the same...
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Are you allowed to say what happened?


Good job to your team for being on the ball so quick
 
crackersa said:
Are you allowed to say what happened?


Good job to your team for being on the ball so quick
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I can only update on official report. We have interim reports of what happened, however not quite yet at liberty to disclose the details.

Should be fine now though. I'll update with a report as soon as I can, and our team will keep everyone updated if any latent issues are identified. In addition, the support staff and management are now working until at least 9pm this evening to monitor, update, and provide support to anyone with issues...
 
DJ... said:
I can only update on official report. We have interim reports of what happened, however not quite yet at liberty to disclose the details.

Should be fine now though. I'll update with a report as soon as I can, and our team will keep everyone updated if any latent issues are identified. In addition, the support staff and management are now working until at least 9pm this evening to monitor, update, and provide support to anyone with issues...
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Order your support guys some pizza :)
 
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