Crystal Web ADSL performance feedback thread Part 3...

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IrvtheSwerve said:
My internet very slow, busy streaming and its just completely bogged down???
Home capped 4mb
Speedtest:
1.2Mbps download
Ping 170ms
Click to expand...

I have ping plotter running and realised when my phone uploads to icloud my ping shoots up drastically and whole internet becomes slow.

I then managed to find "bandwidth management" in my router and set a limit of 900kbps out of 1019kbps (10mb line), this made a huge difference, now I don't even notice when my phone is uploading.
 
Seemed to have resolved itself in about 15mins. Thanks, will run diagnostics next time if it persists longer
 
Will keep an eye out for that, i do upload to cloud but wasnt at the time, but ill def give my router settings a look at
 
wingnut771 said:
I have ping plotter running and realised when my phone uploads to icloud my ping shoots up drastically and whole internet becomes slow.

I then managed to find "bandwidth management" in my router and set a limit of 900kbps out of 1019kbps (10mb line), this made a huge difference, now I don't even notice when my phone is uploading.
Click to expand...

When you upload at your line's maximum upload speed your connection quality will be substantially reduced. This has nothing to do with Crystal Web but rather ADSL technology itself. If you're using the full capacity of your line (upload or download) it will cause a degradation of all other services. This is irrespective of the ISP you use, and the type of data you are using. Happy to hear you came right though...
 
Congrats CW team. My experience on Premium Uncapped reflects the results and deserves the recognition.
 
Thank you to all of you. Every single one of you have absolutely made our day, week, month and year! It has truly been a pleasure, and I mean that sincerely. We love what we do and are passionate about it, and I hope that's reflected in the quality of service you receive from us. It is certainly reflected based on the results of the survey, so thank you for taking the time out to give us your vote. We'll continue to do everything we can to grow and be even better every day.

We are absolutely over the moon here at Crystal Web, and the blood, sweat, tears, and sleepless nights (months and years for some of us) are paying off. You guys make this all worthwhile, and keep us smiling coming into work every day...
 
DJ... said:
Thank you to all of you. Every single one of you have absolutely made our day, week, month and year! It has truly been a pleasure, and I mean that sincerely. We love what we do and are passionate about it, and I hope that's reflected in the quality of service you receive from us. It is certainly reflected based on the results of the survey, so thank you for taking the time out to give us your vote. We'll continue to do everything we can to grow and be even better every day.

We are absolutely over the moon here at Crystal Web, and the blood, sweat, tears, and sleepless nights (months and years for some of us) are paying off. You guys make this all worthwhile, and keep us smiling coming into work every day...
Click to expand...

Congrats Shaun and the Team! That's how you build a Network from scratch. Knowledge, Patience, testing AND time.

RDFs_Imp :P
 
Indecently, I had had supper at my brother-in-law earlier, watching YouTube on his brand new 4K TV at 144p was a real joke - He's with another ISP - I told him to take you guys for a spin. Seems my choice is vindicated with the latest poll results, I'm pretty sure he won't be disappointed. Well done guys.
 
Congratulations Crystal Web for taking top honours once again! It's well deserved. I couldn't be happier with the performance of the Premium Uncapped product, and the stellar service I've received since the very beginning.
 
As it should be.
I guess people don't want fancy bolt on and value adds and stuff, but consistent reliable Internet, and support.
 
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Well done Shaun and team, you guys rock, I can honestly say I'm proud to have CW as my ISP
 
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