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Welcome to the family


Which package?

Thanks. 425+GB capped on a 10Mbps line. My area's Telkom fibre installation is supposed to be a week or so away from completion, so I'm hoping to be on a 20Mbps line or faster from sometime this year.
 
Just got my email welcoming me to Crystal Web!

Only active from next month though. :(

Good luck getting your Portal login details. I've been with them for 20 days and all they keep telling me is that the devs need to allocate my email address to the portal. :erm: :sick:
 
Is he also sitting with them to discuss if I'm eligible to receive my bloody portal login details, after 21 days?

No clue, but these things take time to implement. They're a new ISP, so give them a little time :P Would be nice if there was a temporary usage tracker page, even if it's incredibly basic, any chance of us getting something like that until the new portal is ready?
 
Is he also sitting with them to discuss if I'm eligible to receive my bloody portal login details, after 21 days?

No clue, but these things take time to implement. They're a new ISP, so give them a little time :P Would be nice if there was a temporary usage tracker page, even if it's incredibly basic, any chance of us getting something like that until the new portal is ready?

Ask support if they can hook you up with an usage email. It goes out about 03:47 (the time I am getting mine) and it makes much more sense than what is currently available in the portal.
 
No clue, but these things take time to implement. They're a new ISP, so give them a little time :P Would be nice if there was a temporary usage tracker page, even if it's incredibly basic, any chance of us getting something like that until the new portal is ready?

Just remember they have been ISP of the quarter for 3 quarters now, so you can't consider them a "new ISP" anymore. They also made it on the MyBB results as well, which is another validation (or MyBB couldnt think of more excuses not to)
 
Just remember they have been ISP of the quarter for 3 quarters now, so you can't consider them a "new ISP" anymore. They also made it on the MyBB results as well, which is another validation (or MyBB couldnt think of more excuses not to)

My thoughts exactly. It's quite ridiculous of an ISP not to have at least a BASIC working portal, and what irritates me the most is the amount of time I've been waiting just to receive my login details for it. This isn't 1999... :erm:
 
Lol - go onto the online help, and ask for usage reports. Since moving onto the new profiles, all reports seem to have stopped working.

At least my internet is working brilliantly, hardly anything to complain about really.
 
Lol - go onto the online help, and ask for usage reports. Since moving onto the new profiles, all reports seem to have stopped working.
Nightly email usage reports are still working for me and the portal is slowly coming to life but usage there is still screwy (reporting only 2 days in Sept).
 
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