Crystal Web ADSL performance feedback thread Part 3...

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I was told that their network is working perfectly and the issue must lie with my exchange.
 
Bryn said:
I was told that their network is working perfectly and the issue must lie with my exchange.
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response I received:

Issues are in different locations, so rule out any IPC Telkom issues. Can also rule out metro ethernet link issues. Youtube running 100% in office, so no interconnect issues. Network is cruising at just over half capacity so no congestion issues. All routers responding perfectly so no issues there.

Possible issue: Could be Google load balancing some incoming connections or users are watching obscure videos with no local cache. Then Google (not CW) still serve it from the local node and use their bandwidth to pull the file from the nearest international node. This causes buffering on unpopular videos, but when you refresh the stream it is perfect. That's just the nature of Google's CDN delivery. A

Alternatively users are being DDOS'd but CW are not seeing any traffic spikes whatsoever to indicate that and no abnormal traffic coming up.
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MickeyD said:
response I received:
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Explains YouTube for me, as the problem videos are less popular and stream fine after a refresh.

Doesn't explain why Twitch is rubbish though. Can't stream more than 20 seconds without serious buffering.

Edit: Vimeo sucks too. Could be my end. :(
 
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It's been ages since I last posted here or visited the MyBB forums.
Always awesome to see things haven't changed much. I'm still with CrystalWeb, the account performs as good as the day I got it.

Also noticed MyBB still supports OpenWeb and that Keoma still manages to catch an unsuspecting soul or two.

CrystalWeb is still the best ISP in SA - although I'm still waiting for that portal @DJ (another thing that didnt change :p)
 
IS has not yet sent the radius data through. It has been escalated
 
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