- Nov 16, 2006
Vuma went down coming back slowly
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Agree with this observation. I don't consider their issuing of an incident report as a form of transparency. It was an effort on the part of management to pacify clients who complained about a(nother) outage on Vumatel. MTS support and comms is sloppy in the sense that I need to go look for an incident notification on their website (i.e. online) when I have no internet connectivity. This is one area where the old Sonic Telecoms was impressive. They would send SMS notifications for all outages and would keep sending updates until resolved.My connectivity with MTS has been SUPER spotty lately. The support has also not been great so far in my experience. Any recommendations for a replacement as i havnt kept up with ISPs of late?
100% - on actual MTS down time I only been offline once since I have been with them and it was only a few hours. The other couple of times i was down - Vumatel was a down or some clowns thought it was electricity cables and chopped them.