Mind The Speed Support

[VegOtter]

Hi @Mind the Speed and @TristiaanMTS
Hope you guys are well? So I previously logged a call about the high latency on Rocket League to EU servers and since my issue was resolved last time everything was fine for a while, but I see we back to over 300ms latency to those servers. It is worse now, where 2/3 games I will get latency of over 300ms.
I'm based in Durban on OpenServe and one of the game servers I connected to was 85.195.98.249.



lg.mindthespeed.co.za:

 

[CrypticZA]

Hi @Mind the Speed and @TristiaanMTS
Hope you guys are well? So I previously logged a call about the high latency on Rocket League to EU servers and since my issue was resolved last time everything was fine for a while, but I see we back to over 300ms latency to those servers. It is worse now, where 2/3 games I will get latency of over 300ms.
I'm based in Durban on OpenServe and one of the game servers I connected to was 85.195.98.249.

View attachment 1742519

lg.mindthespeed.co.za:
View attachment 1742521

It's preferring the SAFE cable going to Singapore than I assume you playing on EU

 

[rh1]

So is MTS down?

My ONT Router, the power light is just blinking (its a Raycore).

No internet.

 

[Mind the Speed]

So is MTS down?

My ONT Router, the power light is just blinking (its a Raycore).

No internet.

Hi Honorary Master.

It sounds like you might be experiencing an issue with your internet. To assist further and determine whether there's an outage in the area or if the issue is isolated, please log a fault by emailing [email protected].

Thank you!


Kind Regards
Mind The Speed.

 

[rh1]

Hi Honorary Master.

It sounds like you might be experiencing an issue with your internet. To assist further and determine whether there's an outage in the area or if the issue is isolated, please log a fault by emailing [email protected].

Thank you!


Kind Regards
Mind The Speed.

Your call centre agent just confirm there is a network outage

 

[SkillBeatsAll]

Any updates on IPv6 on Vumatel?

 

[TristiaanMTS]

Any updates on IPv6 on Vumatel?

Hi @SkillBeatsAll

Thank you for your inquiry about IPv6 support.

We understand the importance of IPv6 and its role in modern networking. Unfortunately, we currently do not offer IPv6 support within our services.

We recognize the need for IPv6 compatibility and are actively exploring options to implement it in the future. We will keep you informed about any developments and provide updates on the timeline for IPv6 implementation.

We appreciate your understanding and patience as we work towards incorporating IPv6 into our offerings.

Regards,
MTS Team