MWEB Uncapped Subscribers Feedback

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I love it how the "MWEB Guy" chooses who he wants to response to and doesn't actually address the real issue at hand.

Live streaming was working just fine this morning until 8:20am and is now throttled heavily along with other services. Thanks for the smoke and mirrors .. maybe one day you will address us correctly as clients and at the very least stipulate what changes you have and or planning to do.

You cannot cheat your clients .. it might work now but karma is a bitch and you can expect it to come back at you.

Agree 100%

Youtube now non existent since around the time you mention above. End of story.

Time to get a new daytime account for doing all the "other" things the web provides.

Free the web ?
 
World IPv6 Day On June 8

Hi Will/Mwebguy

To use ipv6 , we need to make use of tunnel brokers in the UK/US etc.
these install a ipv6 over ipv4 tunnel, which might be SSL as well, to tunnel ipv6 teredo traffic, to their servers, and then breaking out into the ipv6 portion of the internet.
the tunnels will make use of methods, which some ISP's see as "bypassing shaping", to establish a secure tunnel to their breakout servers...

are we safe of trying to play around with ipv6 and testing the new systems, without being labelled as "bypassing your shaping"
I tried to get the info out of [email protected] etc, but i seem to be getting a generic copy and paste response everytime.

Regards
Janneman


Hi vaalpens

I will follow up with our abuse team and provide feedback.

Kind regards
MWEB Guy
 
I love it how the "MWEB Guy" chooses who he wants to response to and doesn't actually address the real issue at hand.

Live streaming was working just fine this morning until 8:20am and is now throttled heavily along with other services. Thanks for the smoke and mirrors .. maybe one day you will address us correctly as clients and at the very least stipulate what changes you have and or planning to do.

You cannot cheat your clients .. it might work now but karma is a bitch and you can expect it to come back at you.

Hi Gty

Please provide more info with regards to the other services you referring to. Send me your MWEB account details as well as some test results.

Kind regards
MWEB guy
 
I am in the process of filling out the cancellation form that I found via google. Kenny Powers says: "Mweb, you're @#$%en out! Axxess, you're @#$%en in!"

♪♫♪ I can see clearly now the rain is gone ♪♫♪
 
Pr⊕phet;6242457 said:
reported. We need a rep and I really don't want this to go down the road as with Afrihost where there is no rep.

Reported for what?


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reported. We need a rep and I really don't want this to go down the road as with Afrihost where there is no rep.

While a while ago MWEB Guy was awesome he is now just giving copy paste responses with no real information at all. Is that really helpful?
 
While a while ago MWEB Guy was awesome he is now just giving copy paste responses with no real information at all. Is that really helpful?

+1 Ofcourse if there is anyone out there that they've recently helped, consider yourself lucky.
 
Exactly. U gonna report me to a mod because i told someone to shutup an get lost? Wow, get over yourself. I could have said a lot worse but I kept it short and simple.

What point is there to having a rep who chooses which questions to reply to and always gives the same generic response?




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Hi Gty

Please provide more info with regards to the other services you referring to. Send me your MWEB account details as well as some test results.

Kind regards
MWEB guy

MWEB Guy , lets get honest here. I have 3 uncapped accounts with MWEB as well as 3 telkom accounts for both private and business use , from all these accounts the slow service is experienced on all MWEB accounts where the Telkom accounts shine. I am more pissed off with the fact that no live streaming works and my youtube is useless.


What I would like to know from you is very simply ARE YOU THROTTLING TRAFFIC ?
 
Well done prophet, you just scored me a nice fat warning. Well done chap! Bravo!


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Reported for what?


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I hear you and you are just as frustrated as the rest of us - this MWEB Rep gives the normal standard replies - typical copy and paste BS but you can't attack him like that... really.

Don't attack the messenger - it's not his fault - probably trained like that - blame MWEB - upgrading users and they can't even look after their current subscriber base! Bloody idiots!
 
I hear you and you are just as frustrated as the rest of us - this MWEB Rep gives the normal standard replies - typical copy and paste BS but you can't attack him like that... really.

Don't attack the messenger - it's not his fault - probably trained like that - blame MWEB - upgrading users and they can't even look after their current subscriber base! Bloody idiots!

Do u seriously regard that as an attack? Because I dont. I never insulted him or used derogatory words. I simply said shutup and get lost. Iv seen people here say much worse things to one another and nothing ever happens to them.

Believe me, if I wanted to attack the messenger I could have said a hell lot worse. But I didn't. I kept my comment short and sweet. I was simply suggesting that he may as well not be here because his responses are very generic and he hasn't even helped a single person here.


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moar friday QQ moar moar!!!

lol, i was helped, and i appreciate the reps being here, even though i agree the generic responses are sometimes frustrating, but still, i appreciate them here.
and we know they have to be very strict on what the reply here, as they represent the whole mweb, and every word and sentence they say can and will be quoted out of context by us forumites :P

* will drink a cold one on u mwebguy for eating all this flack, i wouldnt :P
 
While a while ago MWEB Guy was awesome he is now just giving copy paste responses with no real information at all. Is that really helpful?

Look I know it's not always useful and might seem pointless and even I do poke at the rep and mweb, but having no rep(s) at all is worse. I agree that there's is enough reason to be upset, but no reason to be uncivil with the rep apart from the fact that it reflects badly of your character.
 
MWEB Guy , lets get honest here. I have 3 uncapped accounts with MWEB as well as 3 telkom accounts for both private and business use , from all these accounts the slow service is experienced on all MWEB accounts where the Telkom accounts shine. I am more pissed off with the fact that no live streaming works and my youtube is useless.


What I would like to know from you is very simply ARE YOU THROTTLING TRAFFIC ?

Hi Gty

Throttling limits the overall connection speed and is usually linked to a Fair Usage Policy limitation.

MWEB does not have any ADSL products that utilize throttling.

Kind regards
MWEB Guy
 
Pr⊕phet;6242875 said:
Look I know it's not always useful and might seem pointless and even I do poke at the rep and mweb, but having no rep(s) at all is worse. I agree that there's is enough reason to be upset, but no reason to be uncivil with the rep apart from the fact that it reflects badly of your character.

Uncivil? To tell someone to shutup and go away is uncivil? What is wrong with you? People call each other names and mock each other on these forums on a daily basis. People argue, fight, insult all the time, and yet u have the audacity to go and get me a warning for telling someone to zip his yap and go away? Whatever man, not even worth arguing anymore. Next I'm gonna get another warning because I'll land up calling you immature.

What a joke.


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Hi Gty

Throttling limits the overall connection speed and is usually linked to a Fair Usage Policy limitation.

MWEB does not have any ADSL products that utilize throttling.

Kind regards
MWEB Guy

So how would you explain a video stream running at full speed with no problems from 6:30am and start lagging at around 8:30am for the rest of the day every day on MWEB. When I switch over to the telkom account it runs perfectly.

The lag most certainly seems time based and occurs between the times of around 8:30am and continues till after midnight where all of a sudden the streams become watchable ?
 
Uncivil? To tell someone to shutup and go away is uncivil? What is wrong with you? People call each other names and mock each other on these forums on a daily basis. People argue, fight, insult all the time, and yet u have the audacity to go and get me a warning for telling someone to zip his yap and go away? Whatever man, not even worth arguing anymore. Next I'm gonna get another warning because I'll land up calling you immature.

What a joke.


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:D nerd rage

+1 to the report. :p
 
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