MWEB Uncapped Subscribers Feedback

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0kbps downloads.
NO filesonic etc.
SLOW email.
SLOWER facebook and youtube.
NO steam.

it seem that everything are back to normal, as for the past two weeks. yesterday must have been a fluke...
 
I'm really hoping that the network upgrades sort things out. At the moment fileserve, filesonic and hotfile completely dead. Can't even get onto their sites, never mind download anything.
 
Those of you having problems with those filehosting sites, have you tried Jdownloader, it basically manages Premium and non-premium downloading with image captcha facility completely removing the need to enter the site. Grab it from here

All you need to do is have the URL and you are sorted. 99% of the filehosts are supported. Report back if it helped :)
 
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E:\Documents and Settings\Owner>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 433 ms 385 ms 473 ms 41-132-34-1.dsl.mweb.co.za [41.132.34.1]
3 247 ms 96 ms 233 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.16
9.134]
4 4294967247 ms 11 ms 11 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.
3]
5 14 ms 12 ms 4294967248 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196
.22.169.241]
6 11 ms 11 ms 10 ms g-0-3-vic-jinx-2.mweb.co.za [196.22.163.1]
7 4294967291 ms 38 ms 4294967275 ms static161-134.netactive.co.za [196.2
2.161.134]
8 4294967247 ms 12 ms 16 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0
.223]
9 4294967290 ms 57 ms 56 ms 196.44.31.99
10 13 ms 12 ms 71 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.3
7]
11 73 ms 41 ms 107 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
12 75 ms 72 ms 73 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 16 ms 12 ms 14 ms 41.72.136.53
14 13 ms 11 ms 12 ms mybroadband.co.za [41.203.21.137]

Trace complete.

:eek:
 
So my Steam isnt working again tonight. Great, now I cant play Deus Ex, a game I legally paid for. Thanks Mweb. Makes me so happy I've cancelled.
 
My internet is absolutely FUBAR again today - seems your connection is only stable for a few weeks with MWEB before it all turns to tripe again. Hopefully the additional bandwidth makes a serious difference to this rapidly deteriorating service. It better.
 
So my Steam isnt working again tonight. Great, now I cant play Deus Ex, a game I legally paid for. Thanks Mweb. Makes me so happy I've cancelled.

Actually you can, it works offline once initialy played.

Still sux about the steam thing though MWEB.
 
Actually you can, it works offline once initialy played.

Still sux about the steam thing though MWEB.

Not just Steam.. Hamachi (for minecraft) also is not connecting. Probably should not even try and play Minecraft online as the lag will kill me.

@Ancalagon right there with you :)
 
Actually you can, it works offline once initialy played.

Still sux about the steam thing though MWEB.

Not mine. I can login "offline" after starting up Steam online and while still connected. But if I try to start up steam offline, it says I've never logged in online. It lies.
 
Actually you can, it works offline once initialy played.

Still sux about the steam thing though MWEB.

So my Steam isnt working again tonight. Great, now I cant play Deus Ex, a game I legally paid for. Thanks Mweb. Makes me so happy I've cancelled.


Not just Steam.. Hamachi (for minecraft) also is not connecting. Probably should not even try and play Minecraft online as the lag will kill me.

@Ancalagon right there with you :)

Evening Guys, are you able to provide me some logs reflecting the failed STEAM login attempts. This would assist in speeding up the resolution time with regards to these queries; I would like to ensure that this is looked at as a matter of urgency.
 
Evening Guys, are you able to provide me some logs reflecting the failed STEAM login attempts. This would assist in speeding up the resolution time with regards to these queries; I would like to ensure that this is looked at as a matter of urgency.

This is all that is in my connection_log file. At least, regarding tonight.

[2011-09-01 21:04:47] Log session started

[2011-09-01 21:04:47] [0,0] SetSteamID( [U:1:0] )
[2011-09-01 21:04:47] [0,0] SetSteamID( [U:1:11340345] )
[2011-09-01 21:04:50] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 3 seconds ago)
[2011-09-01 21:04:50] [0,0] Log session ended


[2011-09-01 21:04:59] Log session started

[2011-09-01 21:04:59] [0,0] SetSteamID( [U:1:0] )
[2011-09-01 21:04:59] [0,0] SetSteamID( [U:1:11340345] )
[2011-09-01 21:05:02] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 3 seconds ago)
[2011-09-01 21:05:02] [0,0] Log session ended


[2011-09-01 21:07:14] Log session started

[2011-09-01 21:07:14] [0,0] SetSteamID( [U:1:0] )
[2011-09-01 21:07:14] [0,0] SetSteamID( [U:1:11340345] )
[2011-09-01 21:07:18] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 4 seconds ago)
[2011-09-01 21:07:18] [0,0] Log session ended

And my cloud_log file is:

[2011-09-01 21:04:39] [AppID 7] Init cache request complete
[2011-09-01 21:04:39] Starting sync job
[2011-09-01 21:04:39] [AppID 7] Starting sync (init)


[2011-09-01 21:04:47] [AppID 7] Init cache request complete
[2011-09-01 21:04:47] Starting sync job
[2011-09-01 21:04:47] [AppID 7] Starting sync (init)


[2011-09-01 21:04:59] [AppID 7] Init cache request complete
[2011-09-01 21:04:59] Starting sync job
[2011-09-01 21:04:59] [AppID 7] Starting sync (init)


[2011-09-01 21:07:14] [AppID 7] Init cache request complete
[2011-09-01 21:07:14] Starting sync job
[2011-09-01 21:07:14] [AppID 7] Starting sync (init)

None of my other logs have been updated tonight. Last night's logs have more detail. I dont know why these dont even mention connection attempts of failures. Below is a successful connection from last night, for comparison:

[2011-08-31 19:17:28] Log session started

[2011-08-31 19:17:28] [0,0] SetSteamID( [U:1:0] )
[2011-08-31 19:17:28] [0,0] SetSteamID( [U:1:11340345] )
[2011-08-31 19:17:28] [0,0] SetSteamID( [U:1:11340345] )
[2011-08-31 19:17:28] [1,1] Connect() starting connection (eNetQOSLevelLow, 68.142.83.182:27018, TCP)
[2011-08-31 19:17:29] [1,1] ConnectionCompleted() (68.142.83.182:27018, TCP)
[2011-08-31 19:17:30] [1,1] RecvMsgClientLogOnResponse() : [U:1:11340345] 'OK'
[2011-08-31 22:31:52] [3,1] LogOff()
[2011-08-31 22:31:52] [2,1] AsyncDisconnect()
 
This is all that is in my connection_log file. At least, regarding tonight.



And my cloud_log file is:



None of my other logs have been updated tonight. Last night's logs have more detail. I dont know why these dont even mention connection attempts of failures. Below is a successful connection from last night, for comparison:

Thank you very much, your assistance is much appreciate. Kind regards, MWEB Guy
 
If its any use, my Steam seems to want to connect to 72.165.61.190. I'm trying to get it to connect to an international server via steam watch 3 in the hopes it helps.
 
Filesonic is dead. Mweb is infringing on our right to free speech and access to information. They are deliberately blocking parts of the internet!
 
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