Are you satisfied with your Crystal Web account?


  • Total voters
    126
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titeroper

Well-Known Member
Joined
Mar 23, 2007
Messages
234
Have been testing since late last night and so far:
Thinkbroadband UK test now performs as expected.
YouTube now streams correctly at 720p.
Streaming Netflix and from Apple iTunes store works as expected.
Downloads are fine too.
Will test gaming tonight load shedding permitting.
This is on an MSAN enabled exchange in north east JHB
YMMV.
 

Zenbaas

Honorary Master
Joined
Oct 23, 2005
Messages
13,828
Have been testing since late last night and so far:
Thinkbroadband UK test now performs as expected.
YouTube now streams correctly at 720p.
Streaming Netflix and from Apple iTunes store works as expected.
Downloads are fine too.
Will test gaming tonight load shedding permitting.
This is on an MSAN enabled exchange in north east JHB
YMMV.

55566253.jpg .
 

Manemarak

Well-Known Member
Joined
Jan 7, 2015
Messages
156
idk and i wont be testing it because real world performance > synthetic testing

However... will the goodness last or is it just fast now and slow later :D

Waits for details to begin own testing :erm:

Trust no one :whistling:
 

Gboss

Expert Member
Joined
Nov 16, 2012
Messages
1,769
Just reading through the comments on the latest OW article and found this gem:

" dropdead BMTH • 16 hours ago

Openweb in my opinion is currently the best ISP in South Africa
I’ve already assisted family members and a couple of friends to move from their existing ISP’s to Openweb and they haven’t looked back. (mainly refereing to broadband) You should all signup, you won’t regret it.Also use my reference as referral and tell them I sent you! Reference OW35774"

OW now gives you a R15 discount if you refer someone to them, if you sign enough people up using your ref code then eventually your account can be free.

Now, why has no other ISP thought of this idea before... :p
 

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
img-thing
 

copacetic

King of the Hippies
Joined
Nov 22, 2009
Messages
57,908
I would like a quote for fibre. Do I have to fill out that form on the site? That's too much effort, frankly. :D
 

Madaboutbullterriers

Well-Known Member
Joined
Mar 14, 2012
Messages
434
I am a little upset I have a dead internet connection at home (in Table View) we had loadshedding until 18.15 pm last night & I am not sure if there were problems before this as I was work - I think Telkom were having some issues but not sure - I tried calling your 011 number last night 4 times with no result I finally managed to get on the net on my phone (MTN coverage in Table View for data very bad) I then called the 087 number twice & left a message the second time asking someone to call me back - no one called me back but I received an e-mail (at work) this morning that was sent at 9.30pm last night - now correct me if Im wrong but what is that going to help if my internet is dead & also if it's my work's e-mail? - can someone please assist me today thanks
 

Crystal Web

Crystal Web representative
Company Rep
Joined
May 24, 2014
Messages
3,978
I am a little upset I have a dead internet connection at home (in Table View) we had loadshedding until 18.15 pm last night & I am not sure if there were problems before this as I was work - I think Telkom were having some issues but not sure - I tried calling your 011 number last night 4 times with no result I finally managed to get on the net on my phone (MTN coverage in Table View for data very bad) I then called the 087 number twice & left a message the second time asking someone to call me back - no one called me back but I received an e-mail (at work) this morning that was sent at 9.30pm last night - now correct me if Im wrong but what is that going to help if my internet is dead & also if it's my work's e-mail? - can someone please assist me today thanks

Hi,

Apologies about this. The only support number advertised is an 087 number. We tend not to initiate calls to customers after 8pm as we land up in trouble for waking kids, wives, hubbies etc up. Anyone is able to help out on support still, by mail, chat, or telephone. You will need to have access to the modem in question to reboot, test any changes we make, and so on.
 
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