Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Manemarak

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Jan 7, 2015
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156
Crystal Web said:
Actually it sounds like the new Telkom ASSIA systems automatically regraded your line down. ISPs no longer have the option to resync and regrade lines to new speed profiles - all requests now go via Telkom. So we are at the end of the day at their liberty. They have in turn implemented ASSIA which automatically regrades the line's speeds to what the system believes is the best sync rate for your line stats.

If it has been reported by us and the latest feedback is we're awaiting Telkom's confirmation of what is going on, then I can follow up for you (which we do with line related issues) but we're now 100% at their liberty relating to line regrades. I will dig into this and get back to you.
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Another AA/BEE doing us proud. I see Telkom once again decided that my line was doing too well and has applied automatic downgrade.

What a bunch of fscking retards I'm so fscking tired being hamstrung by fscks like these at every turn. Good god, perhaps we should apply public beheadings.

Fsck knowns, but I'm getting fscking tired if this fscking horse ****.
 
C

Crystal Web

Crystal Web representative
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3,978
Manemarak said:
Another AA/BEE doing us proud. I see Telkom once again decided that my line was doing too well and has applied automatic downgrade.

What a bunch of fscking retards I'm so fscking tired being hamstrung by fscks like these at every turn. Good god, perhaps we should apply public beheadings.

Fsck knowns, but I'm getting fscking tired if this fscking horse ****.
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Telkom's new system can be a little frustrating right now. Should get better as the weeks go by though.

Will see if we can push the new sync through for you though.
 
M

Manemarak

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Messages
156
Crystal Web said:
Telkom's new system can be a little frustrating right now. Should get better as the weeks go by though.

Will see if we can push the new sync through for you though.
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A little frustrating? I'm the d00s paying for something, but every few days it resets leaving me with less than I'm paying for. Of course I'm going to be annoyed seeing money doesn't grown my back and I already have to work two jobs...

Of course nothing I really can do about this and just strap myself in for the ride.

Thanks anyway.
 
C

Crystal Web

Crystal Web representative
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3,978
Manemarak said:
A little frustrating? I'm the d00s paying for something, but every few days it resets leaving me with less than I'm paying for. Of course I'm going to be annoyed seeing money doesn't grown my back and I already have to work two jobs...

Of course nothing I really can do about this and just strap myself in for the ride.

Thanks anyway.
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I will see if we can get it syncing back to where it should be for you. Normally ISPs can't really do this any longer but I will personally try.
 
M

Manemarak

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Jan 7, 2015
Messages
156
Crystal Web said:
I will see if we can get it syncing back to where it should be for you. Normally ISPs can't really do this any longer but I will personally try.
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Cool, *if* it doesn't work we can always pick it up tomorrow with telkom.

Someone should probably have better thought out their parameters of detection. The only thing that did happen was I unplugged before I went to silverstar and when I plugged back in it was magically on half sync as what it was before. I'll take a good bet that this is what happened the previous time.

Line was running good without anything worrying except the prospect of being downgraded having myself check each morning which of course happened again.

Thank you.
 
Looney

Looney

Executive Member
Joined
Nov 18, 2009
Messages
5,348
Second night in a row that my torrents are only hitting 50kb/s on a 4mb uncapped unshaped account. Seriously, wtf! Is this what I pay R689 p/m for?
 
S

slvR

Expert Member
Joined
Jan 10, 2014
Messages
3,502
Looney said:
Second night in a row that my torrents are only hitting 50kb/s on a 4mb uncapped unshaped account. Seriously, wtf! Is this what I pay R689 p/m for?
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it's on your side mate, mine are clocking line speed.

also for IS unshaped uncapped that's **** cheap
 
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Looney

Looney

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slvr said:
it's on your side mate, mine are clocking line speed.
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I'v had Telkom check. Everything is fine on my side apparently. But just because your side is working on CW doesn't mean that my side is.
 
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slvR

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3,502
Looney said:
I'v had Telkom check. Everything is fine on my side apparently. But just because your side is working on CW doesn't mean that my side is.
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test it then, grab some accounts from Web Africa, Axxess, Afrihost or grab a Crystal Web 1GB test account.

also where are you sourcing torrents from? public trackers are ****
 
Looney

Looney

Executive Member
Joined
Nov 18, 2009
Messages
5,348
slvr said:
test it then, grab some accounts from Web Africa, Axxess, Afrihost or grab a Crystal Web 1GB test account.

also where are you sourcing torrents from? public trackers are ****
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Will probably do that tomorrow.

I'm using popcorntime :)
 
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