Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Crystal Web

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Hectic said:
@Crystal Web.

I'm streaming the Super rugby game atm using a 4Mbps line.

The streaming experience is mostly good, but at time it is just rubbish.
If I look at my PfSense incoming bandwidth it averages at about 3.43Mbps, which is good, yet the the quality are equals about 240p or even worse at times.

Six or seven refreshes might push it up too 420 or better. I'm not sure if I actually(can)receive 720p on my line ito streaming.

Can you explain this please? I obviously receive the bandwidth, so I assume it is not ISP related?
This is a question, hoping for an explanation and is definitely not an attack on the service.
Click to expand...

Where are you streaming it from? If Supersport, you're on the cusp of their auto-quality sensors that try to push the stream up to the highest possible bitrate for your throughput, then if it buffers, they drop it again to the lowest setting and start the process again. In my experience, when the quality drop happens, it often doesn't revert to higher bitrate throughput and a refresh of the stream is required. While their streaming is vastly improved, it's still not 100% on their end.

It's certainly not ISP related as we're delivering the throughput required. It's often a problem with the streaming system itself. And for 720p, Supersport burst to above 4Mbps. What they need is for there to be a speed profile selected so that it prevents the stream from trying to burst beyond your speed limits, which is what often causes the quality to drop and not revert back until a refresh.
 
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snail112

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I don't like school holidays and public holidays during school holidays.
 
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Hectic

Hectic

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Crystal Web said:
Where are you streaming it from? If Supersport, you're on the cusp of their auto-quality sensors that try to push the stream up to the highest possible bitrate for your throughput, then if it buffers, they drop it again to the lowest setting and start the process again. In my experience, when the quality drop happens, it often doesn't revert to higher bitrate throughput and a refresh of the stream is required. While their streaming is vastly improved, it's still not 100% on their end.

It's certainly not ISP related as we're delivering the throughput required. It's often a problem with the streaming system itself. And for 720p, Supersport burst to above 4Mbps. What they need is for there to be a speed profile selected so that it prevents the stream from trying to burst beyond your speed limits, which is what often causes the quality to drop and not revert back until a refresh.
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Thx for the feedback.
Yes it is via SuperSport.
 
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Manemarak

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Jan 7, 2015
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sigh... ±30% line speed...

P7f933a.png


both http and ftp using saix and or is.
ftp://ftp.is.co.za/debian-cd/7.8.0/amd64/
http://debian.saix.net/debian-cd/7.8.0/amd64/iso-dvd/
http://debian.mirror.ac.za/debian-cd/7.8.0/amd64/iso-dvd/
 
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