Are you satisfied with your Crystal Web account?


  • Total voters
    126
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Manemarak

Well-Known Member
Joined
Jan 7, 2015
Messages
156
latest

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Orihalcon

Expert Member
Joined
Mar 5, 2010
Messages
3,024
First evening gaming on CW.

What pleasant experience. :)

Think I'll enjoy my stay here.

Now to figure out how to schedule Steam and PS4 to download after 00:00 without me being up at that time... ?_?
 

Hectic

Executive Member
Joined
Sep 15, 2009
Messages
6,266
First evening gaming on CW.

What pleasant experience. :)

Think I'll enjoy my stay here.

Now to figure out how to schedule Steam and PS4 to download after 00:00 without me being up at that time... ?_?
Steam has a scheduler, but PS4 only has a pause function. I really wish the PS4 will receive a scheduler soon.
 

Orihalcon

Expert Member
Joined
Mar 5, 2010
Messages
3,024
Steam has a scheduler, but PS4 only has a pause function. I really wish the PS4 will receive a scheduler soon.

O_O

I did not know this! Will investigate this wonderful feature forthwith.

I'm with you on the PS4 needing a scheduler :D
 

thewusman

Expert Member
Joined
Nov 30, 2006
Messages
1,478
My first full 24 hours on Crystal Web.

Capped 120 crew checking in.

I'm over the moon. What an awesome experience.

Everything I wanted works extremely well - XB1 live gaming, NNTP after midnight full speed, great streaming on Netflix and OSS on Kodi.

Well done guys - keep this up and I'll be here to stay.

2 things:

- support said there is a temporary useage portal for capped users but didn't have the details - can someone please pm them to me ?
- Like one other user commented, I see Twitch TV doesn't like streaming at "source" quality (I'm on 20mbps VDSL) - can someone please look into prioritising that traffic, it was fine on VOX.

Amazing product.
 

Hectic

Executive Member
Joined
Sep 15, 2009
Messages
6,266
My first full 24 hours on Crystal Web.

Capped 120 crew checking in.

I'm over the moon. What an awesome experience.

Everything I wanted works extremely well - XB1 live gaming, NNTP after midnight full speed, great streaming on Netflix and OSS on Kodi.

Well done guys - keep this up and I'll be here to stay.

2 things:

- support said there is a temporary useage portal for capped users but didn't have the details - can someone please pm them to me ?
- Like one other user commented, I see Twitch TV doesn't like streaming at "source" quality (I'm on 20mbps VDSL) - can someone please look into prioritising that traffic, it was fine on VOX.

Amazing product.
http://capped.crystalweb.co.za/usage.html and use your username and password to login.
 

Ho3n3r

Honorary Master
Joined
Apr 5, 2012
Messages
17,058
Downloading Nvidia drivers. Speeds constant for minutes at 110, then 93, then 137. Just bought a new graphics card, had AMD before. Surely stuff like driver downloads shouldn't be shaped? Driver size is 295MB. So painful.
 

Crystal Web

Crystal Web representative
Company Rep
Joined
May 24, 2014
Messages
3,978
Downloading Nvidia drivers. Speeds constant for minutes at 110, then 93, then 137. Just bought a new graphics card, had AMD before. Surely stuff like driver downloads shouldn't be shaped? Driver size is 295MB. So painful.

Downloads are shaped dynamically. All downloads move over the Telkom IPC network which is the biggest cost to an ISP, no matter whether it is cached or not on our end. It has to reach your connection over Telkom's IPC last mile network. Hence why in terms of classifying a download, it doesn't matter to the ISP what it is. We cache things to bring them closer to the edge network to make them faster for you and to avoid having to pull international throughput every time a popular file is downloaded, but in real financial terms it doesn't make much of a difference because of the imbalance of IPC cost vs international breakout cost.

Hope this helps to explain from our end.
 

Hectic

Executive Member
Joined
Sep 15, 2009
Messages
6,266
Jip. This account is for streamers, not for any form of downloads.
 

Crystal Web

Crystal Web representative
Company Rep
Joined
May 24, 2014
Messages
3,978
Jip. This account is for streamers, not for any form of downloads.

It certainly is, but it will shape in peak, that's for sure. Unshapes dynamically as well. We can't unshape streaming and downloads at all times - that would amount to an uncapped unshaped account for all intents and purposes. Survey responses indicate no issues from customers on this front by and large. Give us time though to evolve the product range - pretty sure we'll start the ball rolling on some industry-leading products in the near future. ;)
 
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