Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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C:\>pathping www.amazon.co.uk > results2.txt

Code: 
Tracing route to www.amazon.co.uk [176.32.108.186]
over a maximum of 30 hops:
  0  [192.168.0.6] 
  1  192.168.0.1 
  2  105.233.14.1 
  3  196.6.121.198 
  4  pk202-jhb-gi-2701.borwood.net [217.78.94.146] 
  5  th202-lon-po-sat3.borwood.net [217.78.80.185] 
  6  th102-lon-vl-prcera2.borwood.net [217.78.88.26] 
  7  gi-0-3-0-1-63.r02.londen03.uk.bb.gin.ntt.net [213.130.48.1] 
  8     *        *        *     
Computing statistics for 175 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           [192.168.0.6] 
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1 
                                0/ 100 =  0%   |
  2    8ms     0/ 100 =  0%     0/ 100 =  0%  105.233.14.1 
                                0/ 100 =  0%   |
  3    8ms     0/ 100 =  0%     0/ 100 =  0%  196.6.121.198 
                                0/ 100 =  0%   |
  4  ---     100/ 100 =100%   100/ 100 =100%  pk202-jhb-gi-2701.borwood.net [217.78.94.146] 
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%   100/ 100 =100%  th202-lon-po-sat3.borwood.net [217.78.80.185] 
                                0/ 100 =  0%   |
  6  181ms     0/ 100 =  0%     0/ 100 =  0%  th102-lon-vl-prcera2.borwood.net [217.78.88.26] 
                                0/ 100 =  0%   |
  7  180ms     0/ 100 =  0%     0/ 100 =  0%  gi-0-3-0-1-63.r02.londen03.uk.bb.gin.ntt.net [213.130.48.1] 

Trace complete.
 
It seems yesterday was not good for CW.
I could not use CW at all. Had to switch over to my spare ISP.

When I spoke to help desk he said it looks fine on his side. Yesterday morning.

I have not tried it again. While playing with Sinbad on D3 latency sky rocketed to over 1000ms.
I switched then over to CW account later the evening Saturday. Latency returned to normal +200ms.

We are with CW to experience the same latency's is not a coincident. We are a couple of guy's that have CW accounts.
 
Last edited:
I'm hoping Shaun or Paul will pop in and give us some insight. And hopefully another fix is on the way because HTTP was definitely borked this weekend. Even speedtest was taking forever to start yesterday.
Tried streaming on XBMC, using movreel links which are generally flyng, and battled to stream.
This was the first time streaming has buffered like that for me since joining...
 
I just hope they acknowledge that something was indeed wrong this weekend, especially yesterday. If I want a denial, I'd listen to most other ISP reps on here :P
 
Still only getting around 4m speeds on a 10m line when doing NNTP. When I test with my backup accounts I get full speed on them. Really hope this will get sorted out soon.
 
My authentication issues disappeared around 7am today, notwithstanding that Telkom closed the fault somewhere before midnight. To reiterate though, I also couldn't get the Telkom guest account working, so it wasn't an issue limited to CW.
 
Once again, great weekend experience. The only hassle was Wiziwig live streaming of the rugga. Was quite frustrating, but Youtube defaults to 1080p and prebuffers way ahead. Netflix last night was superb. A small buffer of about 4 secs. Newsgroups downloaded at full line speed.

Very good experience -

EL - 4mb 100gb capped
 
Everything seems much better this morning.....YouTube streaming flawlessly as usual, torrents were going at near line speed last night while YouTube was at 144p. .....hopefully this was a one time glitch
 
What's happening with the news server, all my downloads have "not enough repair blocks"
 
saa044 said:
So anyone been on support yet?
Click to expand...

Why?

It's not like this is a new problem.
My line has been giving me issues for a few months now.
I can't contact support every evening to run through the same test, to get the same answers, to get the same line performance.

I'm paying too much money for this connection to still stay on support all day.
They know the problems exists so I expect some form of resolution.
 
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