Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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Crystal Web said:
ADSL username and password.
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Doesn't work.

Crystal Web said:
I'm very confused. Did you change packages?
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No, before you just had a Home account, now you have a Home Basic and a Home Premium account since Friday. So, my question is, does this mean that Home Premium account now perform the same, or better than the previous Home account?
 
Ho3n3r said:
Doesn't work.
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Then you are on the premium account in all likelihood. Those portals are in testing at the moment.

Ho3n3r said:
No, before you just had a Home account, now you have a Home Basic and a Home Premium account since Friday. So, my question is, does this mean that Home Premium account now perform the same, or better than the previous Home account?
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Your account performance doesn't change. We simply added new products into our existing product range. :)
 
Getting great help from support - seems like Telkom have broken something at the first hop onto the exchange since last week's upgrades - really impressed with the team @CW !
 
snail112 said:
Glad to see the bulk iOS updates, Game of Thrones distros and GTA V downloads is complete...:D
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Mostly, yes. Network demand has decreased back to a sense of normality, but need to continue monitoring for now before I change the network status. :)
 
Something up with the news server? Getting Authentication issues

Failed login for server [502 Authentication failure (timeout)]

edit:

The Premium server doesn't authenticate.

Good ol' IS works fine
 
MrR said:
Something up with the news server? Getting Authentication issues

Failed login for server [502 Authentication failure (timeout)]

edit:

The Premium server doesn't authenticate.

Good ol' IS works fine
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Yes, just seen that now myself. Tests fine then returns a failed login error when downloading. Investigating now for you.
 
Netflix buffering at 240. Speedtest showing 1.5 megabytes per sec. Something is broken.
 
Sinbad said:
Netflix buffering at 240. Speedtest showing 1.5 megabytes per sec. Something is broken.
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This is only since your line upgrade, Sinbad. I can assure you it's not broken on our end. I suspect this sync is not right for you - we may need to move you back to 10Mbps.
 
Looney said:
Streaming sucks tonight. Buffering like crazy every 2 minutes on HBO Now.
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There was an issue I picked up on one or two profiles tonight. Identified the culprit and pushing a change tomorrow for this. Affects a small handful of users. Apologies...
 
I am looking for somebody who is able to give DJ theater lessons so that he can perform for our half millionth customer:
[video]https://youtu.be/zDQzLqwElGM[/video]
alternate suggestions to Mama Mia and languages other than Polish will also be accepted
 
I think it may be time for us to separate our feedback threads a little. I'll think of a manageable way to do this tomorrow...
 
DJ... said:
There was an issue I picked up on one or two profiles tonight. Identified the culprit and pushing a change tomorrow for this. Affects a small handful of users. Apologies...
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Oh haha no problem. Everything was working perfectly and then all of a sudden the buffering started, was weird yo.
 
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