Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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haha restarting the router is never a stupid suggestion .

Ill do the whole leave it off for 10 mins thing , I'v been told that resets the port or something(can anyone clarify?)
 
That's weird.

So YouTube comes down at 400+ kB? Do you have a bandwidth monitoring program like Bitmeter OS or NetLimiter etc that you can monitor realtime throughput?

That would be the best to show whether your line is actually reaching 4mb.

It could be that you are only syncing at 3mb?
 
flashfire208 said:
haha restarting the router is never a stupid suggestion .

Ill do the whole leave it off for 10 mins thing , I'v been told that resets the port or something(can anyone clarify?)
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Actually - NO

Crappy!-designed Gateways/Routers (sIc!), often buffer too many packets when the network gets congested, which prevents the TCP/IP stacks of the endpoints of the connection from detecting the congestion, which prevents TCP's congestion-control mechanisms from kicking in, exacerbating the problem. Downstream TCP/UDP connections will be "bufferbloated" ''QoS'' when it comes back on for a certain period. Best is to get better router or flash it with 3rd party FW (WRT-OPEN-DD-WRT) etc.

Sadly it's the current state of .ZA dsl infrastructure / Exchange issues and fkin'! Eskom.!

Regards,
 
Impregim said:
Actually - NO

Crappy!-designed Gateways/Routers (sIc!), often buffer too many packets when the network gets congested, which prevents the TCP/IP stacks of the endpoints of the connection from detecting the congestion, which prevents TCP's congestion-control mechanisms from kicking in, exacerbating the problem. Downstream TCP/UDP connections will be "bufferbloated" ''QoS'' when it comes back on for a certain period. Best is to get better router or flash it with 3rd party FW (WRT-OPEN-DD-WRT) etc.

Sadly it's the current state of .ZA dsl infrastructure / Exchange issues and fkin'! Eskom.!

Regards,
Click to expand...

What would you recommend? I also get issues when I stream and I am pretty sure it's my router as when I try to access its web interface while experiencing the issues, the page takes ages to load. A reboot sorts it out.
 
kianm said:
Hmm nice. Now how are you getting a Meg upload when we are all 512kers
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I was as surprised as you seeing that. It usually sits around 45kB...

I'll keep doing speed tests with Ookla and check that. I know for a fact my ESR is limited to 4mb down, but the exchange IS geared for 10mb - modem shows attainable rate of 14mb. So maybe the upload speed can max? No idea
 
Impregim said:
Actually - NO

Crappy!-designed Gateways/Routers (sIc!), often buffer too many packets when the network gets congested, which prevents the TCP/IP stacks of the endpoints of the connection from detecting the congestion, which prevents TCP's congestion-control mechanisms from kicking in, exacerbating the problem. Downstream TCP/UDP connections will be "bufferbloated" ''QoS'' when it comes back on for a certain period. Best is to get better router or flash it with 3rd party FW (WRT-OPEN-DD-WRT) etc.

Sadly it's the current state of .ZA dsl infrastructure / Exchange issues and fkin'! Eskom.!

Regards,
Click to expand...

not limited to SA really
also not entirely an unrecognized reality of things - cheaper CPE is necessary to enable broad market penetration; cheaper CPE means poorer (or less complete) implementation of relevant standards (and sometimes some silly proprietary stuff as well in some instances). Better CPE on a network is an improvement and better networks can pickup some of the slack off the CPE. But when you consider just what a DSL modem and router do - the maths behind modulation is not insignificant processing and the routing function for a small home network .... - so when you have a device at under 1k that acts as a wireless access point, DHCP etc ... server, router and gateway I don't believe the fact that these things need to be rebooted every so often and fail to fully utilize the congestion control mechanisms in the TCP/IP stack.

Of course we'd love it if all of our customers invested in awesome routing equipment and at times this thread has been the Mikrotik support group (training up one of the support staff to speak Latvian is proving a challenge ...)
 
Orihalcon said:
That's weird.

So YouTube comes down at 400+ kB? Do you have a bandwidth monitoring program like Bitmeter OS or NetLimiter etc that you can monitor realtime throughput?

That would be the best to show whether your line is actually reaching 4mb.

It could be that you are only syncing at 3mb?
Click to expand...

Youtube coming down at 270kBps , networx confirms this .
Line is syncing at 4 meg with 10meg available at the exchange. Last week my old vox capped account was maxing out the line speed.
Support was helpful and managed to get the news server running at 450kBps .
You can sit and watch any speed test get to 3.0x mbps and just sit there and not surpass that point. It really is strange because the account seems to be unshaped on the right things at the right time , just with sub-par speeds.
 
Very bloody strange.

I was leaning toward it maybe being synced at 3mb, but if the news server could reach 4mb speeds there is no reason anything else shouldn't as well.

Hope you get it sorted! Know how annoying these things can be...
 
Orihalcon said:
Very bloody strange.

I was leaning toward it maybe being synced at 3mb, but if the news server could reach 4mb speeds there is no reason anything else shouldn't as well.

Hope you get it sorted! Know how annoying these things can be...
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Thanks for the help though ! Hopefully CW get it sorted , im running out of ISP's :D
 
Well I got my bill for my ADSL line that is now with you guys :)

Thank you for that.

Now one question - I've received my telkom bill as well...which was for the full month.

Obviously I don't want to pay them for a service they no longer provide. Anyone have experience with this situation?

Can I just request a new revised bill from Telkom?
 
Orihalcon said:
Well I got my bill for my ADSL line that is now with you guys :)

Thank you for that.

Now one question - I've received my telkom bill as well...which was for the full month.

Obviously I don't want to pay them for a service they no longer provide. Anyone have experience with this situation?

Can I just request a new revised bill from Telkom?
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You should have received a post paid invoice from telkom, If you look at the dates on the invoice it should reflect that you are paying for the last months DSL Line Rental.

Could you confirm?
 
Orihalcon said:
Well I got my bill for my ADSL line that is now with you guys :)

Thank you for that.

Now one question - I've received my telkom bill as well...which was for the full month.

Obviously I don't want to pay them for a service they no longer provide. Anyone have experience with this situation?

Can I just request a new revised bill from Telkom?
Click to expand...

sometimes billing mismatches from Telkom do occur its a bit of a nuisance and is best resolved by sending off a copy of the invoice from Telkom to billing
 
Orihalcon said:
Well here is a cut portion of my bill. It sure shows 8th May to 8th June...

View attachment 218034
Click to expand...

I wouldn't worry too much about it as Telkom will reimburse you next month.
When I migrated my line across I paid Telkom and CW for my DSL line but the next minth Telkom passed a credit to my account for the DSL line.
It will balance out in the end.
 
Gboss said:
I wouldn't worry too much about it as Telkom will reimburse you next month.
When I migrated my line across I paid Telkom and CW for my DSL line but the next minth Telkom passed a credit to my account for the DSL line.
It will balance out in the end.
Click to expand...

Ah! That is nifty. Thank you very much :)
 
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