OpenWeb ADSL Feedback Thread

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Dear MrBeep

I need some info from you. I had a look at your packages and to be honest, there's just too many of them and it gets rather overwhelming choosing one. So instead of me trying to play compare, I'll just tell you what I need and you can redirect me from there since I want to get rid of Mweb ASAP.

My requirements are as follows:

* I need the best surfing speed possible during business hours on a 1meg line.
* Torrent/P2P should be fairly open between 12PM and 7AM.
* No throttling whatsoever.
* +- 100GB per month on 1meg line (usually lower usage but I'm working on worst case scenario here)
* Prioritized gaming outside of business hours.
* Best package for Youtube streaming.

Obviously due to my low budget, price is king here.

Also, what is the difference between the gaming account and the gold account? Would the gaming one that's currently on special suit my needs for the above mentioned requirements?

And finally, how do I go about getting a test account to check performance?

Thanks.
 
MrBeep, are there any general faults or issues in the Stellenbosch area? My flatmate reports that since 5PM there's been no internet there, but I'm away until Sunday so I'm not there to troubleshoot.
 
DarKWateR said:
Dear MrBeep

I need some info from you. I had a look at your packages and to be honest, there's just too many of them and it gets rather overwhelming choosing one. So instead of me trying to play compare, I'll just tell you what I need and you can redirect me from there since I want to get rid of Mweb ASAP.

My requirements are as follows:

* I need the best surfing speed possible during business hours on a 1meg line.
* Torrent/P2P should be fairly open between 12PM and 7AM.
* No throttling whatsoever.
* +- 100GB per month on 1meg line (usually lower usage but I'm working on worst case scenario here)
* Prioritized gaming outside of business hours.
* Best package for Youtube streaming.

Obviously due to my low budget, price is king here.

Also, what is the difference between the gaming account and the gold account? Would the gaming one that's currently on special suit my needs for the above mentioned requirements?

And finally, how do I go about getting a test account to check performance?

Thanks.
Click to expand...

Platinum Business uncapped. We have the 4Mbit at our office, it's a pleasure.

http://openweb.co.za/business_adsl/platinum_uncapped_dynamic.html
 
DarKWateR said:
Dear MrBeep

I need some info from you. I had a look at your packages and to be honest, there's just too many of them and it gets rather overwhelming choosing one. So instead of me trying to play compare, I'll just tell you what I need and you can redirect me from there since I want to get rid of Mweb ASAP.

My requirements are as follows:

* I need the best surfing speed possible during business hours on a 1meg line.
* Torrent/P2P should be fairly open between 12PM and 7AM.
* No throttling whatsoever.
* +- 100GB per month on 1meg line (usually lower usage but I'm working on worst case scenario here)
* Prioritized gaming outside of business hours.
* Best package for Youtube streaming.

Obviously due to my low budget, price is king here.

Also, what is the difference between the gaming account and the gold account? Would the gaming one that's currently on special suit my needs for the above mentioned requirements?

And finally, how do I go about getting a test account to check performance?

Thanks.
Click to expand...

1mb gold account is your best bet. Email MrBeep and im sure he'll give you a trial account
 
DarKWateR said:
My line and wallet only supports 1meg and it's for home use.
Click to expand...

They have 1Mbit Platinum too. With your listed requirements that would be your best option imo.

EDIT: Think I misunderstood, but I think you mean Torrents/P2P should be fairly open between 12AM and 7AM (12PM is midday). Thought you needed torrents during the day. Than I would suggest Gold 1Mbit as juBa mentioned above.
 
Last edited:
Hey Darkwater,

Please drop me a mail: [email protected]

I can offer you a complimentary Gold trial account

DarKWateR said:
Dear MrBeep

I need some info from you. I had a look at your packages and to be honest, there's just too many of them and it gets rather overwhelming choosing one. So instead of me trying to play compare, I'll just tell you what I need and you can redirect me from there since I want to get rid of Mweb ASAP.

My requirements are as follows:

* I need the best surfing speed possible during business hours on a 1meg line.
* Torrent/P2P should be fairly open between 12PM and 7AM.
* No throttling whatsoever.
* +- 100GB per month on 1meg line (usually lower usage but I'm working on worst case scenario here)
* Prioritized gaming outside of business hours.
* Best package for Youtube streaming.

Obviously due to my low budget, price is king here.

Also, what is the difference between the gaming account and the gold account? Would the gaming one that's currently on special suit my needs for the above mentioned requirements?

And finally, how do I go about getting a test account to check performance?

Thanks.
Click to expand...
 
Hi Zewp,

There are no general issues on our side.

Can you please ask him to call Telkom so that they can have a look

Zewp said:
MrBeep, are there any general faults or issues in the Stellenbosch area? My flatmate reports that since 5PM there's been no internet there, but I'm away until Sunday so I'm not there to troubleshoot.
Click to expand...
 
Hi MrBeep
Why do my http download's start good , but only for few seconds ?
then drop from 105K to 44kbs ?
and my ping is between 300-400 ms average

I'm on the 1Mbps Gamers King (Downloaders Bling!)
 
Hi Vorador

Please post a tracert to www.openweb.co.za

Vorador said:
Hi MrBeep
Why do my http download's start good , but only for few seconds ?
then drop from 105K to 44kbs ?
and my ping is between 300-400 ms average

I'm on the 1Mbps Gamers King (Downloaders Bling!)
Click to expand...
 
MrBeep,

Please check your mail. My internet is down, and I have indicated I have very slow speeds.

Edit: I sent it to support. No response as yet. Currently using Cybersmart.
 
MrBEEP said:
Hi Vorador

Please post a tracert to www.openweb.co.za
Click to expand...
Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Alpha.Home [192.168.1.1]
2 13 ms 13 ms 12 ms 196-210-146-1.dynamic.isadsl.co.za [196.210.146.1]
3 15 ms 14 ms 13 ms 196.38.73.121
4 28 ms 31 ms 28 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 18 ms 19 ms 18 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 28 ms 31 ms 36 ms 168.209.1.179
7 14 ms 14 ms 14 ms 41-208-29-126.mtnns.net [41.208.29.126]
8 17 ms 17 ms 20 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 17 ms 17 ms 17 ms 196.44.31.99
10 17 ms 16 ms 16 ms ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.8]
11 16 ms 17 ms 16 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.27]
12 16 ms 16 ms 15 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.net [196.31.63.150]
13 15 ms 15 ms 14 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 16 ms 17 ms 16 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
15 21 ms 22 ms 23 ms mail.openweb.co.za [41.72.150.7]

Trace complete.

I Tried my still active Mweb account and download is fine .

When I'm on openweb account
The download is 30-40kbs and and internet is dead
Like i'm using a 384 line
 
Last edited:
Kindly PM me your ADSL username.

I will have a look for you

Vorador said:
Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Alpha.Home [192.168.1.1]
2 13 ms 13 ms 12 ms 196-210-146-1.dynamic.isadsl.co.za [196.210.146.1]
3 15 ms 14 ms 13 ms 196.38.73.121
4 28 ms 31 ms 28 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 18 ms 19 ms 18 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 28 ms 31 ms 36 ms 168.209.1.179
7 14 ms 14 ms 14 ms 41-208-29-126.mtnns.net [41.208.29.126]
8 17 ms 17 ms 20 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 17 ms 17 ms 17 ms 196.44.31.99
10 17 ms 16 ms 16 ms ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.8]
11 16 ms 17 ms 16 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.27]
12 16 ms 16 ms 15 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.net [196.31.63.150]
13 15 ms 15 ms 14 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 16 ms 17 ms 16 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
15 21 ms 22 ms 23 ms mail.openweb.co.za [41.72.150.7]

Trace complete.

I Tried my still active Mweb account and download is fine .

When I'm on openweb account
The download is 30-40kbs and and internet is dead
Like i'm using a 384 line
Click to expand...
 
MrBEEP said:
Hi Zewp,

There are no general issues on our side.

Can you please ask him to call Telkom so that they can have a look
Click to expand...

Also from Stellenbosch my internet was down from 4pm-8pm and now both my Openweb and Afrihost accounts are slow as hell.
 
MrBeep, I submitted a reply to my ticket yesterday morning at 6.30am, heard nothing back, gave an update yesterday afternoon and still no reply.
As per below quote.
I restarted my router earlier today.
Just to show there's no congestion:

Pinging telkom.co.za [196.43.22.222] with 32 bytes of data:
Reply from 196.43.22.222: bytes=32 time=15ms TTL=243
Reply from 196.43.22.222: bytes=32 time=16ms TTL=243
Reply from 196.43.22.222: bytes=32 time=16ms TTL=243
Reply from 196.43.22.222: bytes=32 time=15ms TTL=243

http://www.speedtest.net/result/2912417671.png

IS ADSL Local Speed Test to Internet Solutions New York Data Centre
Start Time: 16:50:27
End time: 16:50:45
Download Size: 819200 bytes
Time Delta: 18.815969944 seconds
Download Speed: 43 KBytes/s
Line Speed: 344 kbits/s

IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Start Time: 16:51:43
End time: 16:51:46
IP Address: 196.215.135.80
Download Size: 409600 bytes
Time Delta: 3.4025869369507 seconds
Download Speed: 118 KBytes/s
Line Speed: 944 kbits/s

I grabbed FTP files off a server hosted on the WA network and it averaged somewhere between 30 and 50KB/s. For local that's pretty horrible. Took me almost an hour to download 120MB.

RDP was dead yet again (it works flawless on a prepaid account).... and no, I don't download with it. I compile and execute server-side code on it.

I'm grabbing Youtube video now, and it's coming down at 80KB/s, so it's buffering like a 384 line.
NNTP was actually stuck at 25KB/s for the last while. That's absolutely ******* ridiculous. Especially considering what I pay for the account, and what I used to get on my standard account even.

I threw a bunch of protocols into the mix and it's not even reaching 130KB/s.

.....
And here comes 5pm:
http://www.speedtest.net/result/2912434788.png

IS ADSL Local Speed Test to Internet Solutions New York Data Centre
Start Time: 17:00:29
End time: 17:00:35
Download Size: 819200 bytes
Time Delta: 5.97087883949 seconds
Download Speed: 134 KBytes/s (not good, but definitely faster than 10min ago)
Line Speed: 1072 kbits/s

IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Start Time: 17:02:36
End time: 17:02:38
IP Address: 196.215.**
Download Size: 409600 bytes
Time Delta: 1.8877158164978 seconds
Download Speed: 212 KBytes/s
Line Speed: 1696 kbits/s


I would very much appreciate some response to the amount of shaping experienced on this account.
This month has thusfar been a pretty horrible month and cost me a fair bit in terms of prepaid account topups.
Click to expand...

This is today:
RDP is completely dead, so I have to [again] top up my prepaid account so I can log into the work server.
Local is pretty slow to say the least.
IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre

Please wait testing speed now...

Start Time: 09:37:31
End time: 09:37:36
IP Address: 196.215.**
Download Size: 409600 bytes
Time Delta: 4.5443549156189 seconds
Download Speed: 88 KBytes/s
Line Speed: 704 kbits/s

IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre

Please wait testing speed now...

Start Time: 09:38:29
End time: 09:38:34
IP Address: 196.215.135.80
Download Size: 409600 bytes
Time Delta: 4.813451051712 seconds
Download Speed: 83 KBytes/s
Line Speed: 664 kbits/s
Click to expand...

For anyone wondering, it's a 2Mb Gold orange account.
 
I am currently connected to your ADSL account and will be testing for the rest of the day

froot said:
MrBeep, I submitted a reply to my ticket yesterday morning at 6.30am, heard nothing back, gave an update yesterday afternoon and still no reply.
As per below quote.


This is today:
RDP is completely dead, so I have to [again] top up my prepaid account so I can log into the work server.
Local is pretty slow to say the least.


For anyone wondering, it's a 2Mb Gold orange account.
Click to expand...
 
Heavy shaping this morning or just me again? Can't log in to GW2 on gamers king account but tracert is within tolerance. news.is.co.za slow too.

Code: 
                             My traceroute  [v0.82]
hex (0.0.0.0)                                          Wed Aug 21 11:30:24 2013
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. my.router                         0.0%    11    0.5   0.5   0.4   0.5   0.0
 2. 196-215-42-129.dynamic.isadsl.co  0.0%    11   17.5  16.7  13.4  35.6   6.5
 3. 196.38.73.85                      0.0%    11   36.2  48.5  32.6  96.6  24.0
 4. cdsl2-rba-vl150.ip.isnet.net      0.0%    11   31.3  46.4  31.2 120.5  30.5
 5. core1-pkl-tg0-7-0-0.ip.isnet.net  0.0%    11   36.8  37.9  33.6  51.4   5.3
 6. core1a-hkt-gi0-3-91.ip.isnet.net  0.0%    11  204.7 213.4 203.2 260.1  20.5
 7. cp1-hkt-gi0-1.ip.isnet.net        0.0%    11  203.9 218.9 200.0 280.1  28.0
 8. ???
 9. if-4-1779.tcore2.SVW-Singapore.a  0.0%    11  376.7 397.6 375.2 464.4  28.7
10. if-10-2.tcore1.MLV-Mumbai.as6453  0.0%    11  310.3 328.2 310.0 379.3  23.9
11. if-9-5.tcore1.WYN-Marseille.as64  0.0%    11  329.5 319.2 310.1 332.6   8.6
12. if-2-2.tcore2.WYN-Marseille.as64 18.2%    11  309.3 322.5 309.3 361.5  17.0
13. if-9-2.tcore2.L78-London.as6453.  0.0%    11  310.9 322.5 310.9 356.6  15.9
14. if-15-2.tcore2.LDN-London.as6453  0.0%    11  310.8 325.9 310.8 401.5  27.5
15. if-26-2.tcore1.LDN-London.as6453  0.0%    11  306.9 315.3 305.5 361.6  16.4
16. Vlan555.icore1.LDN-London.as6453 30.0%    11  335.0 365.2 335.0 401.5  28.7
17. ???
18. ae1.GW8.FFT4.ALTER.NET           20.0%    11  337.0 351.8 336.4 389.0  17.7
19. 213.71.135.138                   40.0%    10  356.3 352.7 344.0 379.0  13.7
20. 206-127-157-86.plaync.com        30.0%    10  354.1 362.2 352.7 391.6  14.4
21. 206-127-157-102.plaync.com       66.7%    10  346.2 350.0 346.1 357.6   6.6
22. ???

On second look, it's a bit lossy isn't it? Looks like it might be an issue upstream somewhere.
 
Last edited:
MrBEEP you legend you!

I have a question;

I was wondering if, via my CP, I am able to see like a graph of my traffic I'm doing - sorta like Cacti or can one ask for it?

I obviously am not interested in how much data I'm pushing, more like, what my line is doing, when it is busy or not.
 
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