fibre

  1. M

    Asus router DNS errors

    I recently bought an Asus RT-AC58U Wifi router as a replacement for a D-Link router that died. They seem pretty much the same with configurable settings and default setup. I have a fibre line with Vumatel and ISP with Afrihost. Ever since the upgrade I have been getting DNS errors, ranging from...
  3. K

    Fibre Slowwww AFRIHOST

    Good day, My fibre has been slow the entire day, only getting around 3mb/s down. Friday and I want to play some games with the boys, what’s happening Afrihost?!?!
  4. N

    How is Octotel? Moving to Cape Town

    Hey guys, We moving from Durban to Cape Town, we on OpenServe currently and their service has been pretty great. Very little congestion and their response time is quick to faults. Our house in Cape Town has OpenServe or Octotel, Im inclined to go with Octotel because A) The Octotel equipment is...
  5. W

    Is there and Ombudsman for ISP's - particularity Fibre?

    Hi, Is there and Ombudsman for ISP's - particularity Fibre? I'm having issues with WebAfrica. I have tried to send them emails to [email protected] but the emails just bounce back: @WebAfrica Helper
  6. F

    Do I move to webafrica?

    Hi I Need some advice please. I am currently with Amobia as my isp and Frogfoot fibre. With the changes from 30/30 to 40/40 I decided to shop around looking at packages. Was paying R665 for 30/30 and now going to be R709 for 40/40, Webafrica is R629 for 40/40 and R699 for 80/80 which is still...
  7. T

    Supersonic down

    Hi all Supersonic has been down in Parkmore from about 5pm or so yesterday, with almost no comms from support. Anyone on here had any feedback about this issue or know something about it?
  8. MattJ

    Only 3 Days of Fibre Internet This Month - This is my question.

    Hi Everyone, I am in the Greenstone Park Area in Johannesburg. Under Vumatel Fibre Infrastructure. Since Dec 1, I've only had 3 full days of Internet Service. We are on Day 20 of this month, still offline. My ISP is Level 7 Internet, I have all the calls logged via Whatsapp. Their response is...
  9. MattJ

    Only 3 Days of Fibre Internet This Month - This is my question.

    Hi Everyone, I am in the Greenstone Park Area in Johannesburg. Under Vumatel Fibre Infrastructure. Since Dec 1, I've only had 3 full days of Internet Service. We are on Day 20 of this month, still offline. My ISP is Level 7 Internet, I have all the calls logged via Whatsapp. Their response is...
  10. D

    TP Link VR600 Archer and Afrihost

    Would really appreciate some help here guys. Recently signed up for FTTH through Afrihost using my own TP Link VR600 Archer Router. Arrive at the landing batch to authenticate and I'm connected. However, I'm unable to login to the router to change SSIDs, passwords, etc. The router has been...
  11. tHeDarKLord

    Moving from Rocketnet ISP to Mind the Speed

    Anyone that can help with information and advice please.
  12. cheems00

    Is Vodacom taking me for a piss?

    Around November of last year there was a small army of Vodacom Fibre salespeople that descended on my neighbourhood. They came knocking at my gate and asked if I was willing to pre-order a line to my house. I immediately, and impulsively, ordered a 500/250 package. Some time goes by and...
  13. B

    DStv Fibre

    Does anyone know with which FTTH provider Multichoice has collaborated with for the DStv uncapped fibre offer?
  14. K

    New to Fibre advice please

    Hi, Fibre rolled out to my area(finally!) and I would like to get some advice on how to move forward from here. Openserve is the provider. Now they're going to apparently install and provide 30 days free Fibre for us to test after which we can choose package. Which ISP should I go with...
  15. B

    Cool Ideas Vuma Downgrade Fee

    Cool Ideas hit me with an over R500 'downgrade fee' for moving down from 100m to 50m fibre line. R899 pm to R699 pm They claim its a fee from Vuma, anyone familiar with this?
  16. K

    Afrihost Fibre Down - Help Please

    Hello, my Afrihost Fibre is down at the moment. I’ve hard reset it 3 times now, but still nothing. Don’t know if it has to do with Loadshedding, if anyone can just give me some clarity on the situation please.
  17. BamboozledAttorney

    Webafrica's confusing strategy... that still works

    So, we know Webafrica is struggling to keep-up in regard to responding to customer queries (they don't have a helpline, everything occurs on Whatsapp business). They're encountering a big churn risk (customers moving away from them and going to a different ISP is happening more and more, and I...
  18. BamboozledAttorney

    Webafrica Cancellation - Router return

    For anyone who has successfully cancelled with Webafrica, did anyone of you return their free-to-use router? https://help.webafrica.co.za/support/solutions/articles/27000055652-what-happens-if-i-choose-to-cancel-
  19. D

    How to cancel vodacom fibre

    HI all, I have had my vodacom fibre for less than a month (not counting the full 1 and a half weeks it took them to activate it lol). I constantly have internet problems and am now tired of them. I was in a hurry originally and am well aware it was a stupid move to use them as an isp on my...
  20. H

    Double Debited

    Has anyone else been double debited by Axxess this month? My CC was debited on the first and again last night.
  21. L

    Raycore

    Hi there can anyone help me with the light ‘diagnosis’ showing on my fibre unit this am? Raycore
Back
Top
Sign up to the MyBroadband newsletter
X