telkom adsl

Hello mybroadband please assist me by clearing the follow details why do Telkom coverage map show green filter in certain area’s but people there can’t access ADSL services? what is the purpose of cable on the ground because the fact that the area is covered with green color means there is...

Hi guys and girls, I am stuck in a little situation whereby no one is able to help me, maybe you guys have some of the answers I am looking for? I recently bought a house and moved in about 4 weeks ago, I have been struggling with internet service providers, Telkom can only offer me a 2mb...

Hi guys! Not sure if this is the right place to post this but if not perhaps someone can point me in the right direction, asseblief. So heres the story. For the last 8 years i have had Telkom ADSL which comes with a free email address. Over this time i have subscribed to dozens of services...

Hi Who can I contact to resolve my Telkom line issues??? I logged a fault query with them on the 10.12.2017. It is now 15.01.2018, over 30 days and I am not able to make outgoing calls nor use the Internet!!! What makes it worst, is that they have charged me for the FULL month of...

Hello there, I'm experiencing very low connection speed on my Home ADSL, often drops down below 0.11 Mbps download speed whereas the agreed speed while signing up is 4Mbps. I've tried lodging a complaint about the same but there is no explicit window to addresses the same! Is there any direct...

Hi y'all I hope someone can help clear this up. My manager is being pestered by a lady claiming to be from Telkom, she's been phoning him to sell him some kind of LTE package which apparently has a cap of 20gb. This for some R290 (some-odd) per month, claiming that she can see he has ADSL...

Does anyone know how long the process is when switching ISP? We are with Afrihost but want to take the Telkom 10mbps deal for R799(the highest speed available in our area) We have month to month with Afrihost but we cancelled and was told it will only be cancelled on the 31st of August. Telkom...

Hi Just want input from you guys regarding switching my ADSL to Telkom, after seeing their promo: Link: https://secure.telkom.co.za/today/shop/home/plan/dsl-uncapped-internet/ My current set up: ADSL LINE 2Mbps : R165 Telephone Line with call more: R216 Vox ISP Fat Pipe Lite: 50GB...

To whom it may concern. It has now been 5 days of my telkom adsl line not working. On the telkom app an appointment has been scheduled for Friday, but no show. I am paying for this? Or where can I dispute a log for this? How understaffed do you have to be to fix a fault that should be fixed...

Anyone with a ADSL background and or Telkom work experience that can give advice? After the recent thunderstorm in Cape Town, I suspect our Telephone lines took a direct hit. Intermittent DSL syncing, very slow speeds, then very fast speeds then no connection, then slow connection. The...

Well, never expected to pay and be waiting since december, but took out a voice line over a year ago and this was installed, then thought ADSL is a good idea so in January I signed up for Axxess capped with them managing line rental. At that time telkom suspends the voice account and then...

I phoned Telkom in Nov 2013 to confirm if the property I am interested in, in Brackendowns supports 10Mbps, because I am working from home and require atleast 10Mbps. I was running fine on 10Mbps until Dec 2015 when my line started dropping none stop. After a long struggle with Telkom they...

This is one of the error messages I get on Firefox when trying access online banking of a certain bank. On other browsers I get similar security errors. Chrome and IE just say the site can't be reached. All other websites work fine, including secure sites and other banking websites (different...

Hi all, I have been experiencing extremely unstable ADSL connectivity in the Wonderboom (Pretoria) area, and since yesterday my ADSL does not sync anymore (I believe the router has finally decided the attenuation and SNR is just too poor). I am on a supposed-to-be 10Mbps line, and although...

I have been logging calls for the last month regarding my Telkom 4Mbps line speed being a tenth of the intended service... I am still paying the normal rates for a 4Mbps line and the telkom line rental I've logged a lot fo tickets lately and no one can help....Im so fed up with this bull**it...

I am the victim of appaling incompetence from Telkom. Our line and ADSL service has been down for over 2 weeks now. It took lots of Twitter "shouting" for a weeek before Jacqui O' Sullivan said I could email her. That resulted in me being told that no one can tell me when the service will be...

Hi all, I bought the router a couple of weeks agao and exchanged it but I still have the same problem with the new one. The ADSL light comes on and is stable, Telkom tested and "rebooted" the line/ my service severally and says everything is good but there is still no internet connect. ERRORS...

I currently have a 4meg uncapped line in Durban with telkom and get speeds of 3.8/3.9mb/s on speedtest.net. Im looking to Upgrading to a 10meg 150gig capped account at Afrihost. I was want to inquire about the Quality of service from Afrihost and also the speed in the durban area. I do remember...

On Thurday at 14:57, I receive my sms from telkom "Dear Customer, your installation for order (141140549) is scheduled for (20160517 between 07:30:00 and 16:00:00). If not convenient blah blah blah" Today 17/05 at 15:49 I receive another sms saying, "Dear Customer, your installation for...

... because without their monopoly, I'm damn sure they'd have gone out of business by now. I sent the cancellation request for my service in Feb and they only just cancelled it a week or two ago - 10 weeks after I made the request. I had emailed it 4 times, tweeted and DM'd Telkom dozens of...