Recently my Bryanston ADSL line - which I've had for years - has been syncing slower and slower.
From a comfortable 4Mbps with 12dB noise margin, I'm now at 2.5Mbps and 7dB. Swapped routers, no difference.
I was reading up about ASSIA, and it seems increasingly clear that it is the root...
Hi
I am having major problems with my ADSL line and just can't seem to get it sorted out. Basically I experience intermittent connectivity, my 4MB line is syncing at 2.5MB, and even when connected I have a major problem streaming, gaming and even normal browsing (my line shows as connected...
Hi,
I ordered a line about 2 weeks ago and received a SMS stating that the line will be installed on 15/02/2016.
I have already paid R700 deposit and was wondering if anyone on the forum can perhaps assist in getting the line in ASAP as I need it very urgently for business purposes...
I've been having ongoing issues with my line (over 2 months), the ADSL disconnects intermittently. I logged numerous calls with Telkom. Every time the call is closed with the answer that the line runs clean from their side. I asked them to send a technician to my house. Eventually one arrived on...
Good morning everyone.
I have a peculiar issue that i hope someone can assist with.
Over the past 2 weeks i have been trying to help out a friend in Kimberley but with no success. The problem as follow:
He upgraded his 4Mbps ADSL line to 10Mbps Fiber (Provided by Telkom, ISP for both...
After spending a total of +- 2 hours on the phone with Telkom and MWEB trying to get my ADSL line transferred to MWEB the last person I spoke to in the Telkom call center told me that they need to allocate the line the the infamous "Wholesale holding pool" before MWEB can take ownership of the...
Can anyone please tell me how to get telkom to fix my phone line. I have no dial tone. The line is dead.
I have logged a fault. And asked asked and asked to get it fixed. I also asked my isp for help. The fault has been escalated. Ive been promised a tech would call. I'm told there is a back...
I have been battling since May 2015 to get Telkom to transfer my ADSL line to my new premises. For the past 6 months I have been back and forth just to make them understand that I wanted to transfer the line. And all along Telkom kept on demanding money. I paid a few times even though I tried to...
I currently have a 6 Mbps uncapped data package with mweb and I have a 10 Mbps dsl line with telkom. I use on average 60 Gb data every month but sometimes go to around 130 Gb when I download a new game from psn although that is not very often. Should I go for a capped account instead which would...
New Telkom ADSL free entertainment packages
Telkom has launched a new value-added service for its high-end SmartHome packages as part of its summer promotions.
(To mod: please move thread if this is the wrong place for it)
Hi All,
My neighbourhood’s ADSL line is now down for 9 days and Telkom confirmed that no technician has been dispatch because of work load.
My perception is that Telkom is unable to service its network. Anyone else having...
I think this has to be a world record or something... Last night I clocked a speed on my ADSL line of 0.00 mbps. YES 0! a latency of 3011m/s!!!
Telkom continue to offer an absolutely pathetic service and refuse to upgrade any infrastructure in my are to cope with ADSL demands. Their Sales team...
Greetings :)
I had a line installed about a month ago and decided to go with telkom as my ISP and from the beginning i had a problem. I subscribed for a 2mb line and well, speed-test tells me that i am downloading at 0.90mb/s and uploading at 0.95mb/s and it has been like that since day one. i...
Hi Guys,
I am in conflict about which ISP I should get? I have a Telkom line and I am situated in the Beyers Park/Boksburg area in the East Rand and according to Telkom I can get a 10mbps line, although I am most probably going to settle for a 4mbps line as I find it sufficient.
I am...
Just wanted to commend Telkom on their great new chat to an agent support service on their website. This feature is actually more cost effective and a lot more efficient than all their other channels of support! Thanks for sorting out my line so fast, Telkom chat service agents! For a no service...
Hello there Mybb,
I am currently at wit's end. Three times now I have logged to Telkom an issue with Intermittent connectivity issues, Three times I have been told a technician will be dispatched to resolve the issue.. and you guessed it: Three times I received an SMS stating that the fault...
Good evening
I've been without internet access on my DSL since Sunday morning and Telkom says there is nothing wrong. But my DSL line cannot authenticate to any ISP account I put in besides the Telkom Guest account. The guest account works fine.
What can cause this behavior? What is the...
They owe me R700 and promised a line install but the guy came and then they said that it looks like telkom
ripped out the lines so he can't do anything and after waiting nearly a year with failed promises of returning
the money I want them to Re-install the lines as compensation for their...
Today telkom phones me and says that i have used 300GB of data on my 4mb Uncapped Telkom Account (:D 550 kbps download, 8mb line sync). I just replied with , "ok". I have been downloading HD movies and series the entire month so i expected the large data consumption. After that , my speed was...