Accelerit ISP review

HeftyCrab

Expert Member
Joined
Mar 26, 2009
Messages
2,021
#81
Accelerit Fibre is offline again!

It has been relatively stable since my last post, with not too much downtime, but the previous week hasn't been great.
Which infrastructure provider are you on, and which area (more or less)? Just curious as Im on another ISP, on Vumatel in CT Northern Suburbs. Ive only had two outages in about 2/2.5years.

1. Someone cut the only backbone to CT Northern Suburbs.

2. Was like a 20min outage, not sure if ISP or Infrastructure related.

Its very poor form if Accelerit is down this regularly.

Was looking at their pricing yesterday, and honestly would rather pay a tiny bit more for stability.
 

xera

Expert Member
Joined
Jun 15, 2007
Messages
2,074
#82
Which infrastructure provider are you on, and which area (more or less)? Just curious as Im on another ISP, on Vumatel in CT Northern Suburbs. Ive only had two outages in about 2/2.5years.

1. Someone cut the only backbone to CT Northern Suburbs.

2. Was like a 20min outage, not sure if ISP or Infrastructure related.

Its very poor form if Accelerit is down this regularly.

Was looking at their pricing yesterday, and honestly would rather pay a tiny bit more for stability.
Hi HeftyCrab,

The Accelerit Fibre is in Midrand. It was offline again for 12+ hours. It went off promptly after midnight, and only came back online at 12:30 the next day.

When the line is stable, it is stable, however there seem to be quite a few blackouts where it goes completely dead.

Also, there were a few teething issues at first, where we weren't getting the speeds we are paying for, which is quite an issue as this is a business line.
 

kelos-01

New Member
Joined
Mar 31, 2015
Messages
7
#85
Wouldn't recommend them at all I have logged multiple tickets which they ignore, their service sucks. They have incorrect pricing and a simply don't care attitude. Avoid.
 
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