Afrihost - Pure Fibre Feedback Thread

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I have the same switch, 5 port version though, and have seen the same thing. It occasionally negotiates with my MikroTik router at 100M. Resolved it by setting the port on the MikroTik to only advertise 1G which seems to have worked. Try simply unplugging it and plugging it back into your internet equipment so it re-negotiates at the correct rate. These TP-Link switches are rated at 16GB/s switching capacity for the 8 port version and 10GB/s for the 5 port version so I'm sure they can handle being fully loaded o_O

If I force my end of the cable to negotiate at 1Gbps (it terminates in another router with DHCP turned off, being used as a switch) then the connection just dies between the TP-Link switch and my D-Link router.

I can try force the 1Gbps and then reboot the TP-Link switch though.
 
I'll watch and wait patiently :cautious:

Just remember that this offer is limited for now. So best to grab it while you can. Remember that we offer you 3 months free, and you can cancel after 6 months with no penalty - so the risk is on us to make sure we deliver, and you won't lose out at all.

At the end of the day, nothing can inform you like first hand experience :)
 
Hi @AfriMan and @Afrihost-Gian
I just entered my Afrihost PPPoE settings into my router for the first time.

1. Do I also qualify for the first 3-months free of charge?
2. Should I do anything else to activate my line except for just entering the username and password I got from the ClientZone?

Please let me know.
 
Hi @AfriMan and @Afrihost-Gian
I just entered my Afrihost PPPoE settings into my router for the first time.

1. Do I also qualify for the first 3-months free of charge?
2. Should I do anything else to activate my line except for just entering the username and password I got from the ClientZone?

Please let me know.

You will get a activation sms and email. Once account is activated then rest of this month is free and the following 2 months is free. You should get an invoice which is credited for the remainder of this month.

Nope just change the PPPoE details and you won't even know when the line has been in the holding pool and snatched by Afrihost. No downtime
 
You will get a activation sms and email. Once account is activated then rest of this month is free and the following 2 months is free. You should get an invoice which is credited for the remainder of this month.

Nope just change the PPPoE details and you won't even know when the line has been in the holding pool and snatched by Afrihost. No downtime
Thank you so much, much appreciated.
 
I'm seeing some packet loss of the IPC hop but it's not congestion. No latency spikes in game and still get ~120Mbps single to London which would not happen if there is more than 3% packet loss. :unsure:

afrihost_packetloss.png


Yeah Packet loss is on the IPC. Anyone in JHB/PTA on Openserve can confirm?

Here is Cybersmart

cybersmart.png

Yeah international single thread speeds have tanked. 3% + packetloss on IPC.

8433396419.png
 
Last edited:
I'm seeing some packet loss of the IPC hop but it's not congestion. No latency spikes in game and still get ~120Mbps single to London which would not happen if there is more than 3% packet loss. :unsure:

Yeah Packet loss is on the IPC. Anyone in JHB/PTA on Openserve can confirm?

Here is Cybersmart

Yeah international single thread speeds have tanked. 3% + packetloss on IPC.

I'm also getting packet loss to 204.27.154.42:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  Router -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-up1.ip.adsl.co.za -   25 |   32 |   24 |   16 |   17 |   21 |   16 |
|                   cpt-up2.ip.adsl.co.za -    0 |   62 |   62 |   11 |   13 |   41 |   13 |
|                  cpt-net1.ip.adsl.co.za -    0 |   62 |   62 |   11 |   12 |   15 |   12 |
|                 cloudflare.ixp.capetown -    0 |   62 |   62 |   10 |   11 |   15 |   12 |
|                           104.27.154.42 -    0 |   62 |   62 |   10 |   12 |   15 |   11 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Similar packet loss to google.com:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  Router -    0 |   61 |   61 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-up1.ip.adsl.co.za -   16 |   38 |   32 |   23 |   24 |   27 |   24 |
|                   cpt-up2.ip.adsl.co.za -    0 |   61 |   61 |   18 |   20 |   25 |   21 |
|                  cpt-net1.ip.adsl.co.za -    0 |   61 |   61 |   17 |   19 |   21 |   19 |
|    vlan1121.terjhb-igw1.net.echosp.link -    0 |   61 |   61 |   34 |   35 |   37 |   36 |
|           169-1-5-243.ip.afrihost.co.za -    0 |   61 |   61 |   40 |   43 |  146 |   41 |
|                          74.125.245.209 -    0 |   61 |   61 |   35 |   36 |   38 |   38 |
|                          172.253.65.251 -    0 |   61 |   61 |   34 |   35 |   37 |   35 |
|                jnb02s03-in-f4.1e100.net -    0 |   61 |   61 |   40 |   41 |   43 |   42 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Single thread to London seems alright:
8433513235.png


Whatever is up with the IPC isn't having a noticeable effect on my internet. Everything is flying as usual.
 
I'm also getting packet loss to 204.27.154.42:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  Router -    0 |   62 |   62 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-up1.ip.adsl.co.za -   25 |   32 |   24 |   16 |   17 |   21 |   16 |
|                   cpt-up2.ip.adsl.co.za -    0 |   62 |   62 |   11 |   13 |   41 |   13 |
|                  cpt-net1.ip.adsl.co.za -    0 |   62 |   62 |   11 |   12 |   15 |   12 |
|                 cloudflare.ixp.capetown -    0 |   62 |   62 |   10 |   11 |   15 |   12 |
|                           104.27.154.42 -    0 |   62 |   62 |   10 |   12 |   15 |   11 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Similar packet loss to google.com:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  Router -    0 |   61 |   61 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-up1.ip.adsl.co.za -   16 |   38 |   32 |   23 |   24 |   27 |   24 |
|                   cpt-up2.ip.adsl.co.za -    0 |   61 |   61 |   18 |   20 |   25 |   21 |
|                  cpt-net1.ip.adsl.co.za -    0 |   61 |   61 |   17 |   19 |   21 |   19 |
|    vlan1121.terjhb-igw1.net.echosp.link -    0 |   61 |   61 |   34 |   35 |   37 |   36 |
|           169-1-5-243.ip.afrihost.co.za -    0 |   61 |   61 |   40 |   43 |  146 |   41 |
|                          74.125.245.209 -    0 |   61 |   61 |   35 |   36 |   38 |   38 |
|                          172.253.65.251 -    0 |   61 |   61 |   34 |   35 |   37 |   35 |
|                jnb02s03-in-f4.1e100.net -    0 |   61 |   61 |   40 |   41 |   43 |   42 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Single thread to London seems alright:
8433513235.png


Whatever is up with the IPC isn't having a noticeable effect on my internet. Everything is flying as usual.

Yeah speeds are fine. Gaming is fine. Streaming twitch is fine but there is packet loss on the IPC...

Single thread to London should be around 110 to 140 then it's perfect. Anything less indicates issues and usually it's packet loss.

@Afrihost-Gian @AfriMan
Network guys need to check why there is packet loss on the IPC
 
Hi @AfriMan and @Afrihost-Gian
I just entered my Afrihost PPPoE settings into my router for the first time.

1. Do I also qualify for the first 3-months free of charge?
2. Should I do anything else to activate my line except for just entering the username and password I got from the ClientZone?

Please let me know.

If you migrated in after the promotion was launched, you should definitely get the free service.

Send me your deets by PM and I'll check it out for you :)
 
I'm seeing some packet loss of the IPC hop but it's not congestion. No latency spikes in game and still get ~120Mbps single to London which would not happen if there is more than 3% packet loss. :unsure:

View attachment 686473


Yeah Packet loss is on the IPC. Anyone in JHB/PTA on Openserve can confirm?

Here is Cybersmart

View attachment 686475

Yeah international single thread speeds have tanked. 3% + packetloss on IPC.

8433396419.png

Will ask our CTO to have a look in the morning. Everything seems pretty decent for me, but I don't have all the monitoring tools that he and our NOC team have.
 
Will ask our CTO to have a look in the morning. Everything seems pretty decent for me, but I don't have all the monitoring tools that he and our NOC team have.

Thanks. This morning it's fine hopefully it's not sign of congestion thought.

afrihost1.png
 
What does Afrihost think about the DNS configuration their customers use?

Is the default DNS faster than 1.1.1.1? Does it have any impact on optimal routing or anything like that? Or is either option much over muchness?
 
8434500221.png


Woohoo. My fibre line went down just now and went it finally returned it was at 200/100Mbps!

giphy.gif

Welcom to the 200Mbps club :giggle:

I use Cloudflare DNS set in the router. Cloudflare peers with Afrihost at 3 exchanges in JHB,DUR,CPT so generally you will have a very decent experience. The only time it will be slow is when the traffic gets rerouted to EU because of an outage or maintenance

Response times are like 4ms so that is very nice.
 
Oh, the reason my PC wasn't getting a 1Gbps link to the router wasn't because of the main switch. I just needed to replace the short Cat5e cable between the Cat5e termination point in the wall and switch on my desk. Must have been a faulty cable, because it was definitely 5e and not 5.
 
Oh, the reason my PC wasn't getting a 1Gbps link to the router wasn't because of the main switch. I just needed to replace the short Cat5e cable between the Cat5e termination point in the wall and switch on my desk. Must have been a faulty cable, because it was definitely 5e and not 5.

Could be. One of my cables messed me around like that before with a Zyxel router and then I force 1Gbps but then it's like the cable is still unplugged.
 
Could be. One of my cables messed me around like that before with a Zyxel router and then I force 1Gbps but then it's like the cable is still unplugged.

Yep, definitely was the issue. The D-Link supplied by Afrihost is what I'm using on my desk, and it has nice stats about the port connections. The port concerned almost instantly adjusted to 1000Mbps once the new cable was in. And I'm busy downloading a test file at 20MB/s so it's all good.
 
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