Did not know the free months do not get deducted from the 5k
Damn, so I should have taken the router![]()
You can still take the router if you have credit left from the R5K - will reply on your PM.
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Did not know the free months do not get deducted from the 5k
Damn, so I should have taken the router![]()
You can still take the router if you have credit left from the R5K - will reply on your PM.
Is it easy to switch from one ISP to another, I currently have my ADSL with Axxess, and don't want to land up with double billing etc
I used this this exact same router for 18 months(when I was with afrihost) and had no issues.. The tplink that I'm using now is worse with constant disconnects![]()
Yes, it's pretty easy with most providers. There should be zero downtime if everything goes according to plan (which it does 99% of the time)
Great, so if fibre is live, how long does it take to connect?
Hmmm I upgraded to a higher package but at a lesser cost. Does this mean I'll be month end ?For most people it will be month end - but it would be within 48 hours if you upgraded to a higher package.
You said you have an API which would accept the line once it's unallocated to any ISP? I don't want to sit without internet at 9 tonight or whenever my ISP managed to get Vumatel to take the line from them. Apparently they've set it to automatically be released from them on Friday, which hasn't happened because Vumatel has some or the other bug. So now I'm playing the waiting game.I might be confused. Is it a new installation or a transfer of an exisitng line?
For new installation, most of the providers are around the two week mark these days. For transfer, if they release the line we can claim it within a couple of hours max.
I have made contact with my old ISP. Do I signup using the website to get advantage of the special offers?
Hmmm I upgraded to a higher package but at a lesser cost. Does this mean I'll be month end ?
You said you have an API which would accept the line once it's unallocated to any ISP? I don't want to sit without internet at 9 tonight or whenever my ISP managed to get Vumatel to take the line from them. Apparently they've set it to automatically be released from them on Friday, which hasn't happened because Vumatel has some or the other bug. So now I'm playing the waiting game.![]()
Vuma trenched.For the providers who do have an API, we can do this pretty seamlessly. Some fo them don't - in which case we have to do it manually.
I might be confused. Is it a new installation or a transfer of an exisitng line?
For new installation, most of the providers are around the two week mark these days. For transfer, if they release the line we can claim it within a couple of hours max.
When i upgraded from a capped package to the new pure fibre it upgraded at 12:00 that morning. Also an upgrade but cost less. You might have to call in. One of my lines there was a bug and the had to force the upgrade on their side.Hmmm I upgraded to a higher package but at a lesser cost. Does this mean I'll be month end ?
Currently I am on ADSL, and would like to go to Fibre, so its a new installation
When i upgraded from a capped package to the new pure fibre it upgraded at 12:00 that morning. Also an upgrade but cost less. You might have to call in. One of my lines there was a bug and the had to force the upgrade on their side.


I am experiencing a strange anomaly since I upgraded to Pure Fibre 200/100.
When my MacBook or my Apple TV is connected to my router over WiFi, a speed test indicates close to 200/100 speeds for both devices. However, when I plug the devices into the router with an Ethernet cable, I am getting speeds of about 100/100.
If anything, surely the situation should be the other way round?