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Afrihost - Pure Fibre Feedback Thread
- Thread starter Fjorko
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Can you DM your Clientzone email address?
Icemanbrfc
Honorary Master
Any update on Mitchell's Fibre clients upgrades AG?
We're waiting on confirmation for that. We'll update you.
Icemanbrfc
Honorary Master
Thanks AG
microsoftword
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Hi @AfriGuy @AfriFella @Afrihost-Gian
I signed up for Afrihost Pure Fibre on Openserve, and need to now migrate to another ISP. I looked at your terms and it states as long as I am outside the six month window I don't get any cancellation fees?
My PPPoE username and password was given to me on 8 November 2019, I was effectively a customer from this date, so counting November, December, Jan, Feb, March and April - if I sent my cancellation in to have effect end of April I don't have to pay any cancellation fees, right?
I signed up for Afrihost Pure Fibre on Openserve, and need to now migrate to another ISP. I looked at your terms and it states as long as I am outside the six month window I don't get any cancellation fees?
My PPPoE username and password was given to me on 8 November 2019, I was effectively a customer from this date, so counting November, December, Jan, Feb, March and April - if I sent my cancellation in to have effect end of April I don't have to pay any cancellation fees, right?
Mitchells Fibre upgrades are planned to be completed Monday, 06 April.
Fibre Speed Upgrade Relief
We partnered with various Fibre providers to help Afrihost clients in these challenging times. We thought it would be great if you could upgrade your Fibre line speed at no extra cost for a couple of months. We hoped this would help in these uncertain times of COVID-19. A huge thank you and...
www.afrihost.com
Icemanbrfc
Honorary Master
Thanks bud, appreciate it
Hi, can you send your Clientzone email address via DM to just check your profile.
microsoftword
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I've sent it
Yes but Telkom and Angola Cables aren't using it just yet. Seacom is so some traffic over Afrihost will be low when it goes via Seacom transit. For example.
Seacom over WACS to London from JHB. 160ms
View attachment 811549
I'm testing to the same site, and getting as below:
We are both in Centurion area I think, and both on Openserve infrastructure yet big difference in line quality. Only difference is ISP? Can ISP be responsible for the difference? Ping is much higher and significant packet loss.
Naks
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Just WTAF!?
microsoftword
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Speeds are okay-ish here, but have to move because support has been a nightmare 
Not sure could be hey. Looks like IPC congestion. Test your line with a free capped account.
It's free and instant activation
Jakkels1991
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JibbersCrabst
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I got an email saying that the 50 to 100 will be done by the 7th of April.
Naks
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whatever they/Frogfoot are doing, it looks like a dog's breakfast...
earlier I got one speedtest at 200/200, but now it looks like they've rolled back the upgrade and it's back to the usual shitshow:
earlier I got one speedtest at 200/200, but now it looks like they've rolled back the upgrade and it's back to the usual shitshow:
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