Afrihost - Pure Fibre Feedback Thread

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Kudos to @AfriFella atleast trying to sort peeps out this time on a Friday!

I've had a good experience so far myself, will see in time, but for now can't really complain.
 
Kudos to @AfriFella atleast trying to sort peeps out this time on a Friday!

I've had a good experience so far myself, will see in time, but for now can't really complain.

Hey WarrieP
Thank you so much for the feedback. Please drop me a PM if you need anything.
 
Hey WarrieP
Thank you so much for the feedback. Please drop me a PM if you need anything.

Shot @AfriFella will do.

Don't really need anything, just want to make sure about the date of downgrading, must we submit before the 15th or before the 23rd of a month? Then it downgrades speed on the 1st of the next month and we're billed the lower amount?
 
Shot @AfriFella will do.

Don't really need anything, just want to make sure about the date of downgrading, must we submit before the 15th or before the 23rd of a month? Then it downgrades speed on the 1st of the next month and we're billed the lower amount?
The cut-off date for package changes is the 15th of every month.
 
My fibre line is down and it's exactly 7 days after Supersonic released it. I'm pretty sure that Afrihost did not migrate my line.... :mad:

No light at the end of the tunnel for me.

API issues with Openserve cause my line to get suspended in the holding pool. Now Openserve need to intervene with 2 options either they manage to recover and then the line will be migrated and activated OR Openserve will do an ONT swap with a new B number :(

Still only getting it sorted on Monday as Openserve do not work weekends.

Sad to be without my 200Mbps line for the whole weekend but I won't die. Thanks to all the guys that phoned and tried to sort it out. Offered me LTE data to have a connection over the weekend or if I don't have a simcard they will bring me a simcard on Saturday morning to have me online. Appreciated guys.

Time to dust off my B618 with Telkom simcard in. Still getting around 130Mbps on Telkom so it will just have to do for now. :)
 
Okay line started working :eek::D

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For Cape Town, what is the primary and secondary DNS?
Mine has auto-selected 169.1.1.2 & 169.1.1.9
 
So I upgraded to 1000/100 to test during the free months.
Not getting near the 1000 speed, but think it's due to my router not able to handle it, still need to test with the free DLink router.

But is 1000 Download really needed, or would the 200/200 actually be a better practical option??

I have a plex server running where I share with family, and also 7 x IP cameras constantly streaming.
It was not an issue on my previous 100/100 package, but with the extremely generous pricing on the 1Gig package, why not?

What have you guys found to be best bang for buck, the 200/200 or 1000/100 package?
There is only a R50 diff in price.
 
So I upgraded to 1000/100 to test during the free months.
Not getting near the 1000 speed, but think it's due to my router not able to handle it, still need to test with the free DLink router.

But is 1000 Download really needed, or would the 200/200 actually be a better practical option??

I have a plex server running where I share with family, and also 7 x IP cameras constantly streaming.
It was not an issue on my previous 100/100 package, but with the extremely generous pricing on the 1Gig package, why not?

What have you guys found to be best bang for buck, the 200/200 or 1000/100 package?
There is only a R50 diff in price.
I'm on Openserve, so can't get 1gbps, but if I had the choice I would pick that.. can never have too much speed
 
My fibre line is down and it's exactly 7 days after Supersonic released it. I'm pretty sure that Afrihost did not migrate my line.... :mad:

So if lines are still active 7 days after they have been released and waiting to be picked up by a new ISP, why cant afrihost hand out temporary pppoe details before the migration happens?
 
So if lines are still active 7 days after they have been released and waiting to be picked up by a new ISP, why cant afrihost hand out temporary pppoe details before the migration happens?

Well the line stays active for 7 days in the holding pool but it's not supposed to be in the holding pool for that long. Afrihost or the new ISP should migrate the line as soon as it goes into the holding pool. With Afrihost this is supposed to happen automatically and the the pppoe details gets sent. If they are activated early then this will affect billing. Not that it's and issue with pure fibre promo since it's free.

I asked Afriman and he provided me with a temp account.
 
Well the line stays active for 7 days in the holding pool but it's not supposed to be in the holding pool for that long. Afrihost or the new ISP should migrate the line as soon as it goes into the holding pool. With Afrihost this is supposed to happen automatically and the the pppoe details gets sent. If they are activated early then this will affect billing. Not that it's and issue with pure fibre promo since it's free.

I asked Afriman and he provided me with a temp account.
I get that the line shouldn't be in the holding pool for more than a few hours, but hiccups happen. Look at stormersfan. I mean if it's technically possible to still use the line while it's in the holding pool, why doesn't AH provide temp details to these guys? Or they could provide these details upon successful sign up already so no real downtime is experienced? Just a suggestion.
 
I get that the line shouldn't be in the holding pool for more than a few hours, but hiccups happen. Look at stormersfan. I mean if it's technically possible to still use the line while it's in the holding pool, why doesn't AH provide temp details to these guys? Or they could provide these details upon successful sign up already so no real downtime is experienced? Just a suggestion.

Yeah I get your point because the pppoe details are disabled until the line is actually migrated for billing purposes this is what is actually causing downtime on Openserve unless the client has a temp or capped account they can use in the interim.
 
So I upgraded to 1000/100 to test during the free months.
Not getting near the 1000 speed, but think it's due to my router not able to handle it, still need to test with the free DLink router.

But is 1000 Download really needed, or would the 200/200 actually be a better practical option??

I have a plex server running where I share with family, and also 7 x IP cameras constantly streaming.
It was not an issue on my previous 100/100 package, but with the extremely generous pricing on the 1Gig package, why not?

What have you guys found to be best bang for buck, the 200/200 or 1000/100 package?
There is only a R50 diff in price.

Well it depends if you are going to miss that extra 100Mbps upload speed. Most of the content is local so basically most of the traffic will be very fast like downloading from Google drive or basically any local traffic.
 
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