Afrihost Uncapped ADSL Feedback (Pt2)

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diabolus said:
Is there something up with the News Servers ? Is Afrihost locking it down? I even loaded a TurboBoost, but no go.

My news downloader has been doing this all day:


All dead? Rest of my internet is fine....
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Are you using our server - or a external service?
 
new_in_za2 said:
According to Afrihost, this, everyone, is a P2P app, not a game:

20081018_tom_storey.png


And if you think otherwise, it's just a matter of opinion.
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Like I said, if it has a peer 2 peer nature, and packet signature, we will shape it and we are very comfortable with that.
 
AfriMan said:
I'm pretty comfortable to shape a P2P service in line with our AUP. If you don't want to be shaped on your gaming - we have unshaped products.
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Well, it's nice to have it black on white from Afrihost that if you want to play games, an Afrihost uncapped line isn't gonna cut it. When will you update your website with this new information?
 
I am getting tired of this. On my free one gig uncapped Afrihost account and a trial uncapped account from openweb, live streaming works fine. When I switch to my uncapped afrihost account, it's a nightmare to stream. Please don't tell me it's my exchange because it isn't. Add the fact that despite me downloading almost four times less then a normal month; I'm being shaped for around 14-16 hours a day, and right now my account is basically useless
 
new_in_za2 said:
Well, it's nice to have it black on white from Afrihost that if you want to play games, an Afrihost uncapped line isn't gonna cut it. When will you update your website with this new information?
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Not quite a fair comment. That's not what the he said.
 
new_in_za2 said:
Well, it's nice to have it black on white from Afrihost that if you want to play games, an Afrihost uncapped line isn't gonna cut it. When will you update your website with this new information?
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I think you are exaggerating that statement way out of proportion, and it's really not what I said or in the context that it was discussed.
 
m.zakariyya.g said:
I am getting tired of this. On my free one gig uncapped Afrihost account and a trial uncapped account from openweb, live streaming works fine. When I switch to my uncapped afrihost account, it's a nightmare to stream. Please don't tell me it's my exchange because it isn't. Add the fact that despite me downloading almost four times less then a normal month; I'm being shaped for around 14-16 hours a day, and right now my account is basically useless
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I'm really sorry you feel this way. As I mentioned earlier, there was a shaping issue last night in that we didn't unshape as we should have due to a network error on our side. Today has also been a very poor day performance wise due to high demand. But otherwise real time performance should be normalised this evening, so I'm not sure what service in particular you are having an issue with.

But please PM me so we can see what can be done :(
 
Guys, it's official - I just got an email stating that Afriman has cancelled my ADSL line(!) because I pointed out that OpenTTD is a game, not a P2P application!

Dear [redacted]

We trust that you are well!

Please note that your account [redacted] that was on a Faster ADSL has been put into a cancellation pending state.
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new_in_za2 said:
Guys, it's official - I just got an email stating that Afriman has cancelled my ADSL line(!) because I pointed out that OpenTTD is a game, not a P2P application!
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I received numerous complaints about your conduct with our staff and here on the forums. I've really asked you very nicely to be civil to our staff and other forumites, and even gave you free service to make up your mind - since you complain so bitterly about what a terrible company and service we provide - which you accepted.

I think at the end of the day this is the very best option for you to find what you are looking for because you are clearly very unhappy with us.

I really do wish you the very best going forward and hope you find the kind of service that you are looking for :)
 
AfriMan said:
I received numerous complaints about your conduct with our staff
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Oh dear, Afriman complained to Afriman because I called a game a game. Terminate his ADSL line!

I've really asked you very nicely to be civil to our staff and other forumites
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Well, actually, you asked me not to put your brand in a bad light, and tried to bribe me into doing so. But hey, when you continuously claim that red is green, and demand that I acknowledge that red is green, that's when we'll have to agree to disagree.

AfriMan said:
and even gave you free service to make up your mind - since you complain so bitterly about what a terrible company and service we provide - which you accepted.
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So it was not to make up for months of having an ADSL line that was down more often than up, and when up it performed about as well as a 33k6 modem?

AfriMan said:
I think at the end of the day this is the very best option for you to find what you are looking for because you are clearly very unhappy with us.
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I agree, it's probably best that I find an ISP that doesn't threaten with cancelling my service unless I publically agree that red is green.
 
new_in_za2 said:
Oh dear, Afriman complained to Afriman because I called a game a game. Terminate his ADSL line!



Well, actually, you asked me not to put your brand in a bad light, and tried to bribe me into doing so. But hey, when you continuously claim that red is green, and demand that I acknowledge that red is green, that's when we'll have to agree to disagree.



So it was not to make up for months of having an ADSL line that was down more often than up, and when up it performed about as well as a 33k6 modem?



I agree, it's probably best that I find an ISP that doesn't threaten with cancelling my service unless I publically agree that red is green.
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Again, you are quoting completely out of context and that was never what I discussed with you in private messages.

As I said, I do sincerely wish you the best going forward :)
 
AfriMan said:
Again, you are quoting completely out of context and that was never what I discussed with you in private messages.
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And you're making stupid claims like "I received numerous complaints about your conduct with our staff" well knowing that besides Afriguy stubbornly insisting that red was green today, you're the only Afrihost staff I've talked to since I got my Afrihost connection running more than a year ago. I find it hilarious that you have to try to ad hominem me by making people think that I somehow abuse your staff on a regular basis.
 
new_in_za2 said:
And you're making stupid claims like "I received numerous complaints about your conduct with our staff" well knowing that besides Afriguy stubbornly insisting that red was green today, you're the only Afrihost staff I've talked to since I got my Afrihost connection running more than a year ago. I find it hilarious that you have to try to ad hominem me by making people think that I somehow abuse your staff on a regular basis.
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You're not the only client that's frustrated with the shaping and whatnot. Believe me. But having dealt with AfriManGuyGirl on this forum and in PMs, it has always worked out better for me with regards to service from the AH staff and my general AH experience. In my opinion, you'll have difficulty finding a more supportive ISP team elsewhere.
 
Wow :wtf: the arrogance in this thread is beyond me *ahm ahm*

It's not like your the only one experiencing problems (Mr. new in za), there's plenty others and frankly the way that you're going on about this whole issue is really childish and immature. Grow up please
 
new_in_za2 said:
Oh dear, Afriman complained to Afriman because I called a game a game. Terminate his ADSL line!



Well, actually, you asked me not to put your brand in a bad light, and tried to bribe me into doing so. But hey, when you continuously claim that red is green, and demand that I acknowledge that red is green, that's when we'll have to agree to disagree.



So it was not to make up for months of having an ADSL line that was down more often than up, and when up it performed about as well as a 33k6 modem?



I agree, it's probably best that I find an ISP that doesn't threaten with cancelling my service unless I publically agree that red is green.
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Geez... You're exceptionally obtuse. They've just given you an out, move along man.
 
new_in_za2 my 2c
If you’re current ISP is not up to scratch take your money some ware else, we have more than one ISP here in South Africa.

I can just give you some advice, I been on the MyBB forum for a few years and every time AH hit a wobble they come back stronger than before, they are not my ISP (yet) I dealt with them this last month or so because I have the mobile data offering from them and I can tell you, you will go far for the service you get from them. I must admit I just deal with them on the forum but Afriman and Afriguy always sorted my problem out with a smile. I am moving my ADSL to them the end of the month for the simple reason they look after the customer, they care if you have a problem they will work with you to find the cause. They might have a wobble now but like always they will come back with a bang
 
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