Cool Ideas Fibre ISP - Feedback

KantSnyer · Nov 16, 2018

Sohail said:
I dont have a ONT. Just a port in my room which runs to my router.

Im pretty sure all that other fibre connections are on the ground floor of my building. Then runs up into each individual apartment.

I dunno lol.

@Fjorko

Port in your room may be ONT, can you post a pic?

PBCool · Nov 16, 2018

Sohail said:
Hi @PBCool

I signed up on Century City Connect at the beginning of week. Yesterday they were here connecting my apartment up with my own router. Is there anything else I must do now? Whats the normal waiting period before be up and running with my connection.

Thanks

Hi, Have you spoken to the connect team?

CptPeters · Nov 16, 2018

KantSnyer said:
Port in your room may be ONT, can you post a pic?

CptPeters · Nov 16, 2018

PBCool said:
Hi, Have you spoken to the connect team?

Hi

I just opened a ticket.
COOL-20181116-175043

PBCool · Nov 16, 2018

Sohail said:
Hi

I just opened a ticket.
COOL-20181116-175043

Phone if it's urgent

.

Fjorko · Nov 16, 2018

Sohail said:
Hi

I just opened a ticket.
COOL-20181116-175043

No don't open a ticket - you will wait till christmas ! Call them if you want to be active before the weekend.

moms · Nov 16, 2018

Looney said:
Have you actually subscribed to the RD premium membership? Check that your premium account is active.

yes i do have a premium account, I tried cyberflix with the real debrid account it works better then cinema HD, some how more links load on cyberflix then cinema HD,

Thank you @Fjorko for sharing the apps.

Fjorko · Nov 16, 2018

@PBCool - For the last two evenings my upload speed is non-existent - do you know perhaps what it can be :

Soulburner · Nov 16, 2018

Yea having the same issue. Ping to Cape Town being in Cape Town is 40+. My download is only 60 and not 95 like yours but also no upload speed. International is down the dumps as well. Latency in games sky high and keep getting kicked out of my games ..think might be due to that crappy upload link that i get disconnected from game the whole time.

Arno4Jackie · Nov 16, 2018

can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 201 | 201 | 0 | 0 | 2 | 0 |
| 154.0.0.112 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.4.194 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.1.17 - 0 | 201 | 201 | 1 | 2 | 12 | 2 |
| 154.0.5.152 - 0 | 201 | 201 | 1 | 2 | 5 | 4 |
| 154.0.1.146 - 0 | 201 | 201 | 158 | 159 | 166 | 159 |
| v1000.core1.lon3.he.net - 0 | 201 | 201 | 158 | 160 | 346 | 159 |
| 100ge14-1.core1.lon2.he.net - 0 | 201 | 201 | 158 | 161 | 182 | 159 |
| 100ge1-2.core1.par2.he.net - 0 | 201 | 201 | 166 | 170 | 367 | 168 |
|seabone-net-as6762.10gigabitethernet8-19.core1.par2.he.net - 2 | 193 | 191 | 166 | 190 | 424 | 167 |
| et11-1-0.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 359 | 360 | 379 | 360 |
| amazon.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 360 | 361 | 376 | 361 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| 54.240.244.175 - 0 | 201 | 201 | 362 | 363 | 390 | 363 |
| 54.240.244.11 - 0 | 201 | 201 | 368 | 370 | 397 | 370 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Loppas · Nov 16, 2018

Arno4Jackie said:
can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

140ms~ from cape town. well actually to that ip its going through eu, but when the routing its working correctly its 140ms for me.

Arno4Jackie · Nov 16, 2018

yeah thats the thing i get 160ms sometimes but at the moment im getting 340+... its where the fortnite brasil server is hosted, it seems to be after 8 i get 340+ and before i get normal 160ms

Loppas · Nov 17, 2018

Arno4Jackie said:
yeah thats the thing i get 160ms sometimes but at the moment im getting 340+... its where the fortnite brasil server is hosted, it seems to be after 8 i get 340+ and before i get normal 160ms

From my experience, its purely random whether you get put onto one with the correct routing or not no matter the time of day. Sometimes it will work every second game but then other times it won't. Probably has to do with the number of people playing which means less servers available during that time idk.

Tinuva · Nov 17, 2018

Arno4Jackie said:
can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 201 | 201 | 0 | 0 | 2 | 0 |
| 154.0.0.112 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.4.194 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.1.17 - 0 | 201 | 201 | 1 | 2 | 12 | 2 |
| 154.0.5.152 - 0 | 201 | 201 | 1 | 2 | 5 | 4 |
| 154.0.1.146 - 0 | 201 | 201 | 158 | 159 | 166 | 159 |
| v1000.core1.lon3.he.net - 0 | 201 | 201 | 158 | 160 | 346 | 159 |
| 100ge14-1.core1.lon2.he.net - 0 | 201 | 201 | 158 | 161 | 182 | 159 |
| 100ge1-2.core1.par2.he.net - 0 | 201 | 201 | 166 | 170 | 367 | 168 |
|seabone-net-as6762.10gigabitethernet8-19.core1.par2.he.net - 2 | 193 | 191 | 166 | 190 | 424 | 167 |
| et11-1-0.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 359 | 360 | 379 | 360 |
| amazon.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 360 | 361 | 376 | 361 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| 54.240.244.175 - 0 | 201 | 201 | 362 | 363 | 390 | 363 |
| 54.240.244.11 - 0 | 201 | 201 | 368 | 370 | 397 | 370 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This is what it looks like this morning for me:

Code:

 Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router.lan                                       0.0%    27    0.3   0.4   0.2   0.7   0.0
 2. 155.93.227.1                                     0.0%    27    1.1   8.8   1.0 150.3  29.8
 3. c3h-backbone.coolideas.co.za                     0.0%    27    0.9   1.0   0.9   1.2   0.0
 4. cd-backbone.coolideas.co.za                      0.0%    27    1.2   1.5   1.1   8.6   1.4
 5. uwy-cust.coolideas.co.za                         0.0%    27    1.8   1.2   1.1   1.8   0.0
 6. 102.130.64.13                                    0.0%    27    1.4   1.4   1.2   2.4   0.0
 7. pe2-nc028.ang.sgn.as37468.angolacables.ao        0.0%    27   35.6  37.4  35.5  54.2   4.7
 8. 170.238.232.149                                  0.0%    27   96.2  96.5  96.1  98.2   0.4
 9. pe1-nc014.br.ftz.as37468.angolacables.ao         0.0%    27   96.6  96.5  96.3  96.9   0.0
10. pe2-nce022.br.spa.as37468.angolacables.ao        0.0%    27  140.4 140.5 140.3 141.0   0.0
11. pe1-nce014.br.spa.as37468.angolacables.ao        0.0%    27  140.5 140.6 140.4 141.5   0.0
12. as16509.saopaulo.sp.ix.br                        0.0%    27  142.0 143.0 141.8 152.7   2.5
13. ???
14. ???
15. 52.93.44.163                                     0.0%    27  144.1 147.8 142.6 152.7   3.0
16. 52.93.146.224                                    0.0%    27  144.0 143.7 141.8 152.2   2.7
17. 52.93.146.219                                    0.0%    27  149.0 148.4 143.6 171.8   5.6
18. 54.240.244.153                                   0.0%    27  143.7 144.1 143.6 145.2   0.2
19. 177.72.240.153                                   0.0%    27  143.4 144.0 143.3 149.8   1.4
20. ???

abudabi · Nov 17, 2018

Arno4Jackie said:
can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

Same on my end so I think the problem is on their side as I'm NOT on CISP.

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -   10 |   10 |    9 |    2 |   11 |   59 |    6 |
|                         192.168.100.250 -   10 |   10 |    9 |    2 |   44 |  141 |    8 |
|         45-222-5-1.pool.rocketnet.co.za -    0 |   14 |   14 |    6 |   60 |  231 |    9 |
|        45-222-1-33.pool.rocketnet.co.za -   10 |   10 |    9 |    5 |   29 |  206 |    9 |
|         jhb-io-ter-ibr-1.directel.co.za -   10 |   10 |    9 |    5 |    7 |   12 |    5 |
|                          197.157.78.225 -   10 |   10 |    9 |    5 |   29 |  208 |    5 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|        agr1-isd-cr1-te0-0-0.wolcomm.net -   10 |   10 |    9 |    5 |   19 |  126 |    6 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                cr1-mrs-et48.wolcomm.net -    0 |   14 |   14 |  195 |  262 |  432 |  432 |
|                cr1-amx-et46.wolcomm.net -    0 |   14 |   14 |  195 |  266 |  437 |  437 |
|        agr1-amx-cr1-te0-1-0.wolcomm.net -    0 |   14 |   14 |  193 |  256 |  436 |  436 |
|                   adm-b2-link.telia.net -   10 |   10 |    9 |  199 |  239 |  282 |  201 |
|                  adm-bb4-link.telia.net -   10 |   10 |    9 |  249 |  267 |  282 |  280 |
|                  ldn-bb4-link.telia.net -   10 |   10 |    9 |  249 |  268 |  284 |  279 |
|                  nyk-bb4-link.telia.net -   10 |   10 |    9 |  249 |  267 |  283 |  279 |
|                   nyk-b5-link.telia.net -   10 |   10 |    9 |  249 |  268 |  283 |  281 |
|                           62.115.32.130 -    0 |   14 |   14 |  260 |  314 |  485 |  433 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           54.240.244.23 -    0 |   14 |   14 |  374 |  453 |  585 |  501 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

wingnut771 · Nov 17, 2018

What is the correct procedure to move ISP's on the Vumatel network?

Arno4Jackie · Nov 17, 2018

Tinuva said:

This is what it looks like this morning for me:

Code:

Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
1. router.lan                                       0.0%    27    0.3   0.4   0.2   0.7   0.0
2. 155.93.227.1                                     0.0%    27    1.1   8.8   1.0 150.3  29.8
3. c3h-backbone.coolideas.co.za                     0.0%    27    0.9   1.0   0.9   1.2   0.0
4. cd-backbone.coolideas.co.za                      0.0%    27    1.2   1.5   1.1   8.6   1.4
5. uwy-cust.coolideas.co.za                         0.0%    27    1.8   1.2   1.1   1.8   0.0
6. 102.130.64.13                                    0.0%    27    1.4   1.4   1.2   2.4   0.0
7. pe2-nc028.ang.sgn.as37468.angolacables.ao        0.0%    27   35.6  37.4  35.5  54.2   4.7
8. 170.238.232.149                                  0.0%    27   96.2  96.5  96.1  98.2   0.4
9. pe1-nc014.br.ftz.as37468.angolacables.ao         0.0%    27   96.6  96.5  96.3  96.9   0.0
10. pe2-nce022.br.spa.as37468.angolacables.ao        0.0%    27  140.4 140.5 140.3 141.0   0.0
11. pe1-nce014.br.spa.as37468.angolacables.ao        0.0%    27  140.5 140.6 140.4 141.5   0.0
12. as16509.saopaulo.sp.ix.br                        0.0%    27  142.0 143.0 141.8 152.7   2.5
13. ???
14. ???
15. 52.93.44.163                                     0.0%    27  144.1 147.8 142.6 152.7   3.0
16. 52.93.146.224                                    0.0%    27  144.0 143.7 141.8 152.2   2.7
17. 52.93.146.219                                    0.0%    27  149.0 148.4 143.6 171.8   5.6
18. 54.240.244.153                                   0.0%    27  143.7 144.1 143.6 145.2   0.2
19. 177.72.240.153                                   0.0%    27  143.4 144.0 143.3 149.8   1.4
20. ???

yeah i get the same up till 8pm then it starts going to 300+

Arno4Jackie · Nov 17, 2018

In game it still goes to over 300

rolandos · Nov 17, 2018

internet connection died morningside Vuma Aerial anyone else experiencing?

Arno4Jackie · Nov 17, 2018

yeah down in wilgeheuwel aswell, Vumatel Aerial

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