Cool Ideas Fibre ISP - Feedback

[PBCool]

Hi @PBCool

I signed up on Century City Connect at the beginning of week. Yesterday they were here connecting my apartment up with my own router. Is there anything else I must do now? Whats the normal waiting period before be up and running with my connection.

Thanks

Hi, Have you spoken to the connect team?

 

[CptPeters]

Port in your room may be ONT, can you post a pic?

 

[CptPeters]

Hi, Have you spoken to the connect team?

Hi

I just opened a ticket.
COOL-20181116-175043

 

[PBCool]

Hi

I just opened a ticket.
COOL-20181116-175043

Phone if it's urgent .

 

[Fjorko]

Hi

I just opened a ticket.
COOL-20181116-175043

No don't open a ticket - you will wait till christmas ! Call them if you want to be active before the weekend.

 

[moms]

Have you actually subscribed to the RD premium membership? Check that your premium account is active.

yes i do have a premium account, I tried cyberflix with the real debrid account it works better then cinema HD, some how more links load on cyberflix then cinema HD,

Thank you @Fjorko for sharing the apps.

 

[Fjorko]

@PBCool - For the last two evenings my upload speed is non-existent - do you know perhaps what it can be :

 

[Soulburner]

Yea having the same issue. Ping to Cape Town being in Cape Town is 40+. My download is only 60 and not 95 like yours but also no upload speed. International is down the dumps as well. Latency in games sky high and keep getting kicked out of my games ..think might be due to that crappy upload link that i get disconnected from game the whole time.

 

[Arno4Jackie]

can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 201 | 201 | 0 | 0 | 2 | 0 |
| 154.0.0.112 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.4.194 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.1.17 - 0 | 201 | 201 | 1 | 2 | 12 | 2 |
| 154.0.5.152 - 0 | 201 | 201 | 1 | 2 | 5 | 4 |
| 154.0.1.146 - 0 | 201 | 201 | 158 | 159 | 166 | 159 |
| v1000.core1.lon3.he.net - 0 | 201 | 201 | 158 | 160 | 346 | 159 |
| 100ge14-1.core1.lon2.he.net - 0 | 201 | 201 | 158 | 161 | 182 | 159 |
| 100ge1-2.core1.par2.he.net - 0 | 201 | 201 | 166 | 170 | 367 | 168 |
|seabone-net-as6762.10gigabitethernet8-19.core1.par2.he.net - 2 | 193 | 191 | 166 | 190 | 424 | 167 |
| et11-1-0.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 359 | 360 | 379 | 360 |
| amazon.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 360 | 361 | 376 | 361 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| 54.240.244.175 - 0 | 201 | 201 | 362 | 363 | 390 | 363 |
| 54.240.244.11 - 0 | 201 | 201 | 368 | 370 | 397 | 370 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Loppas]

can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

140ms~ from cape town. well actually to that ip its going through eu, but when the routing its working correctly its 140ms for me.

 

[Arno4Jackie]

yeah thats the thing i get 160ms sometimes but at the moment im getting 340+... its where the fortnite brasil server is hosted, it seems to be after 8 i get 340+ and before i get normal 160ms

 

[Loppas]

yeah thats the thing i get 160ms sometimes but at the moment im getting 340+... its where the fortnite brasil server is hosted, it seems to be after 8 i get 340+ and before i get normal 160ms

From my experience, its purely random whether you get put onto one with the correct routing or not no matter the time of day. Sometimes it will work every second game but then other times it won't. Probably has to do with the number of people playing which means less servers available during that time idk.

 

[Tinuva]

can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 201 | 201 | 0 | 0 | 2 | 0 |
| 154.0.0.112 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.4.194 - 0 | 201 | 201 | 1 | 1 | 4 | 2 |
| 154.0.1.17 - 0 | 201 | 201 | 1 | 2 | 12 | 2 |
| 154.0.5.152 - 0 | 201 | 201 | 1 | 2 | 5 | 4 |
| 154.0.1.146 - 0 | 201 | 201 | 158 | 159 | 166 | 159 |
| v1000.core1.lon3.he.net - 0 | 201 | 201 | 158 | 160 | 346 | 159 |
| 100ge14-1.core1.lon2.he.net - 0 | 201 | 201 | 158 | 161 | 182 | 159 |
| 100ge1-2.core1.par2.he.net - 0 | 201 | 201 | 166 | 170 | 367 | 168 |
|seabone-net-as6762.10gigabitethernet8-19.core1.par2.he.net - 2 | 193 | 191 | 166 | 190 | 424 | 167 |
| et11-1-0.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 359 | 360 | 379 | 360 |
| amazon.sanpaolo8.spa.seabone.net - 0 | 201 | 201 | 360 | 361 | 376 | 361 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| 54.240.244.175 - 0 | 201 | 201 | 362 | 363 | 390 | 363 |
| 54.240.244.11 - 0 | 201 | 201 | 368 | 370 | 397 | 370 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This is what it looks like this morning for me:

 Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router.lan                                       0.0%    27    0.3   0.4   0.2   0.7   0.0
 2. 155.93.227.1                                     0.0%    27    1.1   8.8   1.0 150.3  29.8
 3. c3h-backbone.coolideas.co.za                     0.0%    27    0.9   1.0   0.9   1.2   0.0
 4. cd-backbone.coolideas.co.za                      0.0%    27    1.2   1.5   1.1   8.6   1.4
 5. uwy-cust.coolideas.co.za                         0.0%    27    1.8   1.2   1.1   1.8   0.0
 6. 102.130.64.13                                    0.0%    27    1.4   1.4   1.2   2.4   0.0
 7. pe2-nc028.ang.sgn.as37468.angolacables.ao        0.0%    27   35.6  37.4  35.5  54.2   4.7
 8. 170.238.232.149                                  0.0%    27   96.2  96.5  96.1  98.2   0.4
 9. pe1-nc014.br.ftz.as37468.angolacables.ao         0.0%    27   96.6  96.5  96.3  96.9   0.0
10. pe2-nce022.br.spa.as37468.angolacables.ao        0.0%    27  140.4 140.5 140.3 141.0   0.0
11. pe1-nce014.br.spa.as37468.angolacables.ao        0.0%    27  140.5 140.6 140.4 141.5   0.0
12. as16509.saopaulo.sp.ix.br                        0.0%    27  142.0 143.0 141.8 152.7   2.5
13. ???
14. ???
15. 52.93.44.163                                     0.0%    27  144.1 147.8 142.6 152.7   3.0
16. 52.93.146.224                                    0.0%    27  144.0 143.7 141.8 152.2   2.7
17. 52.93.146.219                                    0.0%    27  149.0 148.4 143.6 171.8   5.6
18. 54.240.244.153                                   0.0%    27  143.7 144.1 143.6 145.2   0.2
19. 177.72.240.153                                   0.0%    27  143.4 144.0 143.3 149.8   1.4
20. ???

 

[abudabi]

can somebody else confirm their ping to aws brasil?
ip is 54.94.203.50 / apigateway.sa-east-1.amazonaws.com

Same on my end so I think the problem is on their side as I'm NOT on CISP.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -   10 |   10 |    9 |    2 |   11 |   59 |    6 |
|                         192.168.100.250 -   10 |   10 |    9 |    2 |   44 |  141 |    8 |
|         45-222-5-1.pool.rocketnet.co.za -    0 |   14 |   14 |    6 |   60 |  231 |    9 |
|        45-222-1-33.pool.rocketnet.co.za -   10 |   10 |    9 |    5 |   29 |  206 |    9 |
|         jhb-io-ter-ibr-1.directel.co.za -   10 |   10 |    9 |    5 |    7 |   12 |    5 |
|                          197.157.78.225 -   10 |   10 |    9 |    5 |   29 |  208 |    5 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|        agr1-isd-cr1-te0-0-0.wolcomm.net -   10 |   10 |    9 |    5 |   19 |  126 |    6 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                cr1-mrs-et48.wolcomm.net -    0 |   14 |   14 |  195 |  262 |  432 |  432 |
|                cr1-amx-et46.wolcomm.net -    0 |   14 |   14 |  195 |  266 |  437 |  437 |
|        agr1-amx-cr1-te0-1-0.wolcomm.net -    0 |   14 |   14 |  193 |  256 |  436 |  436 |
|                   adm-b2-link.telia.net -   10 |   10 |    9 |  199 |  239 |  282 |  201 |
|                  adm-bb4-link.telia.net -   10 |   10 |    9 |  249 |  267 |  282 |  280 |
|                  ldn-bb4-link.telia.net -   10 |   10 |    9 |  249 |  268 |  284 |  279 |
|                  nyk-bb4-link.telia.net -   10 |   10 |    9 |  249 |  267 |  283 |  279 |
|                   nyk-b5-link.telia.net -   10 |   10 |    9 |  249 |  268 |  283 |  281 |
|                           62.115.32.130 -    0 |   14 |   14 |  260 |  314 |  485 |  433 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           54.240.244.23 -    0 |   14 |   14 |  374 |  453 |  585 |  501 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[wingnut771]

What is the correct procedure to move ISP's on the Vumatel network?

 

[Arno4Jackie]

This is what it looks like this morning for me:

Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
1. router.lan                                       0.0%    27    0.3   0.4   0.2   0.7   0.0
2. 155.93.227.1                                     0.0%    27    1.1   8.8   1.0 150.3  29.8
3. c3h-backbone.coolideas.co.za                     0.0%    27    0.9   1.0   0.9   1.2   0.0
4. cd-backbone.coolideas.co.za                      0.0%    27    1.2   1.5   1.1   8.6   1.4
5. uwy-cust.coolideas.co.za                         0.0%    27    1.8   1.2   1.1   1.8   0.0
6. 102.130.64.13                                    0.0%    27    1.4   1.4   1.2   2.4   0.0
7. pe2-nc028.ang.sgn.as37468.angolacables.ao        0.0%    27   35.6  37.4  35.5  54.2   4.7
8. 170.238.232.149                                  0.0%    27   96.2  96.5  96.1  98.2   0.4
9. pe1-nc014.br.ftz.as37468.angolacables.ao         0.0%    27   96.6  96.5  96.3  96.9   0.0
10. pe2-nce022.br.spa.as37468.angolacables.ao        0.0%    27  140.4 140.5 140.3 141.0   0.0
11. pe1-nce014.br.spa.as37468.angolacables.ao        0.0%    27  140.5 140.6 140.4 141.5   0.0
12. as16509.saopaulo.sp.ix.br                        0.0%    27  142.0 143.0 141.8 152.7   2.5
13. ???
14. ???
15. 52.93.44.163                                     0.0%    27  144.1 147.8 142.6 152.7   3.0
16. 52.93.146.224                                    0.0%    27  144.0 143.7 141.8 152.2   2.7
17. 52.93.146.219                                    0.0%    27  149.0 148.4 143.6 171.8   5.6
18. 54.240.244.153                                   0.0%    27  143.7 144.1 143.6 145.2   0.2
19. 177.72.240.153                                   0.0%    27  143.4 144.0 143.3 149.8   1.4
20. ???

yeah i get the same up till 8pm then it starts going to 300+

 

[Arno4Jackie]

In game it still goes to over 300

 

[rolandos]

internet connection died morningside Vuma Aerial anyone else experiencing?

 

[Arno4Jackie]

yeah down in wilgeheuwel aswell, Vumatel Aerial

 

[sand_man]

Down in Norwood too, Vumatel Aerial. Happened earlier, around 11am. I got excited, rather naively believed the packet loss issue on my line was being addressed.