Cool Ideas Fibre ISP - Feedback

[cavedog]

Let's compare Cool Ideas Openserve 10mb for R499 (the correct entry level price right now imho)
and
Cool Ideas 10mb on Vumatell @ R699.

Now, it's always been explained to me that Openserve IPC is the most expensive **** in the world and that's why we can't have nice things, so, what's happening here?

EDIT: How much do Vuma charge for line fee's?

That price is the lowest compared to every single other ISP which charges ~R600 upwards for that speeds. Also look at C-Fibre Openserve. 200Mbps @ R1599 is just R180 more than CISP Vuma 200/20. So either these ISP's are taking a serious knock on IPC costs or something is wrong.

 

[wingnut771]

That price is the lowest compared to every single other ISP which charges ~R600 upwards for that speeds. Also look at C-Fibre Openserve. 200Mbps @ R1599 is just R180 more than CISP Vuma 200/20. So either these ISP's are taking a serious knock on IPC costs or something is wrong.

That's why I was sticking to CI 10vs10.

EDIT: on the face of it it looks like there more openserve potential market size vs vuma market size so they don't have to be competitive with vuma & co.
EDIT2: economies of scale

 

[Seeyou]

Are Battle.net downloads optimised? I've never seen it download at full line speed (200mbps) and the speed tends to fluctuate quite a bit during the course of the download. Wondering if this is optimisable routing or the result of international latency + single threaded downloads?

 

[image132]

What are we going to do about this? It cant go on like this.

Well the CISP support agent has told me that their engineers have potentially spotted a pattern when the issue crops up so they're asking for more iperf tests. I'm praying that is real and isn't a stall tactic. It brings back PTSD from my afrihost days when their support agents would give you a generic message asking for tracerts while they ignored you.

Besides that I honestly don't think there is anything we can do. As you've found out changing ISPs doesn't help when the issue is your fibre provider and if they refuse to do anything well welcome to South Africa....

 

[ArtyLoop]

Well the CISP support agent has told me that their engineers have potentially spotted a pattern when the issue crops up so they're asking for more iperf tests. I'm praying that is real and isn't a stall tactic. It brings back PTSD from my afrihost days when their support agents would give you a generic message asking for tracerts while they ignored you.

Besides that I honestly don't think there is anything we can do. As you've found out changing ISPs doesn't help when the issue is your fibre provider and if they refuse to do anything well welcome to South Africa....

Correct- has been proven by @wingnut771 that changing the ISP makes no real difference, I have to say I am starting to suspect the problem lies with the fibre providers. Their business model, is not really sustainable, and I also suspect they are in it for huge profits. But in the end it will come back to bite them, not that they particularly care either it seems. By then the CEO is on a boat somewhere, sipping cocktails while his company burns and is liquidated.
In short, I suspect its going to get a lot worse, before it gets better. It will probably only get better when ISPs like CISP threaten to terminate agreements with them.
Decent internet and South Africa, are not mutually compatible.

 

[wingnut771]

Correct- has been proven by @wingnut771 that changing the ISP makes no real difference, I have to say I am starting to suspect the problem lies with the fibre providers. Their business model, is not really sustainable, and I also suspect they are in it for huge profits. But in the end it will come back to bite them, not that they particularly care either it seems. By then the CEO is on a boat somewhere, sipping cocktails while his company burns and is liquidated.
In short, I suspect its going to get a lot worse, before it gets better. It will probably only get better when ISPs like CISP threaten to terminate agreements with them.
Decent internet and South Africa, are not mutually compatible.

I think you're confusing me with someone else, don't have fibre yet, but LTE is serving me just fine while I wait for my Vuma app placed in October.
IMHO, things will only really get better with fibre when we have 5G after the spectrum is released.

 

[sand_man]

I think you're confusing me with someone else, don't have fibre yet, but LTE is serving me just fine while I wait for my Vuma app placed in October.
IMHO, things will only really get better with fibre when we have 5G after the spectrum is released.

Sure he means the guinea pig. Wonder who that could be?

 

[wingnut771]

Sure he means the guinea pig. Wonder who that could be?

Shame man, chin up!

 

[ArtyLoop]

I think you're confusing me with someone else, don't have fibre yet, but LTE is serving me just fine while I wait for my Vuma app placed in October.
IMHO, things will only really get better with fibre when we have 5G after the spectrum is released.

Sorry I meant sand_man

 

[Phinix]

Twitch is bad again tonight.

 

[John Tempus]

Glad I dont run into any of your issues on vumatel plus coolideas.

Zero twitch issues month after month, this is just too bizarro.

 

[xrapidx]

Well this is pathetic, nowhere near worth the grand I'm paying https://www.speedtest.net/my-result/a/4613641750

 

[John Tempus]

Test to same server just now, Vumatel Durbanville with coolideas 200/200

I am totally fine with these results , had download running in background also but even if it was pegging at 100Mbit without download I wouldnt complain.

http://www.speedtest.net/result/7970973540

I cant think of anything other than your location somehow affecting your performance since as it stand that is the only difference I would assume between the two of us testing at essentially the same time.

Aside from starting a conspiracy theory what package are you on, is it also vumatel and what area in SA ?

 

[jvrs]

Working 110% over here, 50meg account.
https://www.speedtest.net/my-result/a/4613662193

 

[Kwerty]

Twitch is dead in the evening, as per usual.

 

[John Tempus]

Working 110% over here, 50meg account.
https://www.speedtest.net/my-result/a/4613662193

Which fibre provider and area are you in ? I am very confused with these random slow results some users post here that it would be interesting to just pinpoint if the most common issues is specific to some fibre providers/areas.

 

[John Tempus]

Twitch is dead in the evening, as per usual.

I got 4 people here streaming twitch all day if not 24/7 and right this moment no issue at source quality.

 

[jvrs]

Which fibre provider and area are you in ? I am very confused with these random slow results some users post here that it would be interesting to just pinpoint if the most common issues is specific to some fibre providers/areas.

Vumatel Cape Town northern suburbs

 

[xrapidx]

Test to same server just now, Vumatel Durbanville with coolideas 200/200

I am totally fine with these results , had download running in background also but even if it was pegging at 100Mbit without download I wouldnt complain.

http://www.speedtest.net/result/7970973540

I cant think of anything other than your location somehow affecting your performance since as it stand that is the only difference I would assume between the two of us testing at essentially the same time.

Aside from starting a conspiracy theory what package are you on, is it also vumatel and what area in SA ?

Blouberg - Octotel 100mb/25... On Friday the connection went down for about an hour, ever since then its been crap, tonight being the worst.

 

[John Tempus]

Vumatel Cape Town northern suburbs

Ok guess we are located in the golden circle without issues. Im thinking these other users must be in heavily congested areas on non vumatel networks or if its vumatel it somehow is congested more than it should be.