Cool Ideas Fibre ISP - Feedback

Sinbad · Jan 17, 2019

ArtyLoop said:
I reckon he is feeling like a bomb at the moment, and will come back to CISP..

expensive schoolfees if on vuma...

sand_man · Jan 17, 2019

Looney said:
Are you serious? Or are you just saying that to keep us away from Home Connect so you can have awesome internet to yourself.

Serious, don't waste your time or your money...

Looney · Jan 17, 2019

sand_man said:
Serious, don't waste your time or your money...

LOL! Please share results, I need a good laugh

remoten · Jan 17, 2019

Soulburner said:
Any of blizzard games at moment, be it Overwatch, Heroes of the Storm or World of Warcraft the latency is in the 200+ range where it use to be 150ms or sometimes a little less. All EU Servers.

Exact same here. any thing going to EU. Used a vpn which put me on to liquidtelcom route pings were stable

Tinuva · Jan 17, 2019

sand_man said:
Serious, don't waste your time or your money...

So howcome their ratings the best of the ISPs on Hellopeter?

dotdan · Jan 17, 2019

I can't wait for the Brazil link to be fully operational, there was a moment in one of my games last night when it hit around 135 and I almost fell of my damn chair.

ArtyLoop · Jan 17, 2019

Sinbad said:
Guys seeing ping spikes and weirdness on win10 - have you tried this?

Just found it... network throttling....

Sorry to disappoint... I don't have a PC or Windows 10...

sand_man · Jan 17, 2019

Looney said:
LOL! Please share results, I need a good laugh

https://www.bandwidthplace.com/results/5c406dd54df9b3.83005523-77583068/?source=copy

https://testmy.net/iAjw4azZ5.png

stefan9 · Jan 17, 2019

Lol that international result is terrible.

sand_man · Jan 17, 2019

Tinuva said:
So howcome their ratings the best of the ISPs on Hellopeter?

Manufactured maybe?? Or maybe the average joe soap doesn't stress test lines like we do on here? There's next to no Cipherwave/Home-connect presence on this forum (maybe cause they s hit). In terms of ordering process, getting connected etc it was seamless. Let's see how they handle my bitching. Already hit them up on twitter...

Phinix · Jan 17, 2019

I guess we now know the grass isn't always greener on the other side.
Thanks for taking the hit for us @sand_man

Looney · Jan 17, 2019

sand_man said:
https://www.bandwidthplace.com/results/5c406dd54df9b3.83005523-77583068/?source=copy

https://testmy.net/iAjw4azZ5.png

Eish, that’s shocking! Have you complained? I take it you’ll be switching back soon.

Phinix · Jan 17, 2019

This is the issue I am having with gaming for a while now. This used to be 160ms. Not sure why but Cisp have not been able to fix it. Have been using a vpn to get it back down to 160ms.

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   21 |   21 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.11.6 -    0 |   21 |   21 |    2 |    3 |    5 |    4 |
|                             154.0.1.162 -    0 |   21 |   21 |    2 |    3 |    5 |    4 |
|                             154.0.4.158 -    0 |   21 |   21 |  142 |  143 |  145 |  144 |
|                 v1000.core1.lon3.he.net -    0 |   21 |   21 |  142 |  143 |  156 |  143 |
|             100ge14-1.core1.lon2.he.net -    0 |   21 |   21 |  142 |  152 |  165 |  161 |
|level3-as3356.10gigabitethernet2-1.core1.lon2.he.net -    0 |   21 |   21 |  142 |  143 |  152 |  145 |
|    ae-1-3101.ear1.Frankfurt1.Level3.net -   80 |    5 |    1 |    0 |  746 |  746 |  746 |
|                          195.16.161.178 -    0 |   21 |   21 |  221 |  227 |  236 |  231 |
|                            195.82.61.14 -    0 |   21 |   21 |  221 |  224 |  250 |  223 |
|                           195.82.50.234 -    0 |   21 |   21 |  221 |  222 |  224 |  223 |
|                            195.82.50.47 -    0 |   21 |   21 |  217 |  218 |  221 |  218 |
|________________________________________________|______|______|______|______|______|______|

sand_man · Jan 17, 2019

sand_man · Jan 17, 2019

Looney said:
Eish, that’s shocking! Have you complained? I take it you’ll be switching back soon.

Maybe I'm missing something. I'll give them an opportunity to investigate before switching back.

dotdan · Jan 17, 2019

sand_man said:
Maybe I'm missing something. I'll give them an opportunity to investigate before switching back.

Also, go play a few games and tell us what the ping is in game

Tinuva · Jan 17, 2019

sand_man said:

and your iperf3 results?

sand_man · Jan 17, 2019

Tinuva said:
and your iperf3 results?

Same!
Microsoft Windows [Version 10.0.17763.253]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>iperf3.exe -R -u -b 800M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 65130 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 48.0 KBytes 393 Kbits/sec 3966.282 ms 0/6 (0%)
[ 4] 1.00-2.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 2.00-3.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 3.00-4.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 4.00-5.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 5.00-6.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 6.00-7.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 7.00-8.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 8.00-9.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
[ 4] 9.00-10.00 sec 0.00 Bytes 0.00 bits/sec 3966.282 ms 0/0 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 973 MBytes 816 Mbits/sec 3966.282 ms 0/6 (0%)
[ 4] Sent 6 datagrams

iperf Done.

C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 61984 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.82 MBytes 15.2 Mbits/sec 0.138 ms 2279/2512 (91%)
[ 4] 1.00-2.00 sec 800 KBytes 6.56 Mbits/sec 0.133 ms 2341/2441 (96%)
[ 4] 2.00-3.00 sec 800 KBytes 6.55 Mbits/sec 0.044 ms 2341/2441 (96%)
[ 4] 3.00-4.00 sec 800 KBytes 6.56 Mbits/sec 0.092 ms 2342/2442 (96%)
[ 4] 4.00-5.00 sec 800 KBytes 6.55 Mbits/sec 0.111 ms 2341/2441 (96%)
[ 4] 5.00-6.00 sec 800 KBytes 6.54 Mbits/sec 0.108 ms 2342/2442 (96%)
[ 4] 6.00-7.00 sec 800 KBytes 6.56 Mbits/sec 0.121 ms 2341/2441 (96%)
[ 4] 7.00-8.00 sec 800 KBytes 6.55 Mbits/sec 0.041 ms 2341/2441 (96%)
[ 4] 8.00-9.00 sec 800 KBytes 6.55 Mbits/sec 0.053 ms 2342/2442 (96%)
[ 4] 9.00-10.00 sec 800 KBytes 6.54 Mbits/sec 0.070 ms 2341/2441 (96%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 195 MBytes 163 Mbits/sec 0.098 ms 23749/24899 (95%)
[ 4] Sent 24899 datagrams

iperf Done.

C:\WINDOWS\system32>iperf3.exe -R -u -b 8M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 56596 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1016 KBytes 8.31 Mbits/sec 1.705 ms 0/127 (0%)
[ 4] 1.00-2.00 sec 976 KBytes 8.01 Mbits/sec 0.108 ms 0/122 (0%)
[ 4] 2.00-3.00 sec 976 KBytes 7.99 Mbits/sec 0.067 ms 0/122 (0%)
[ 4] 3.00-4.00 sec 976 KBytes 7.99 Mbits/sec 0.060 ms 0/122 (0%)
[ 4] 4.00-5.00 sec 976 KBytes 8.01 Mbits/sec 0.097 ms 0/122 (0%)
[ 4] 5.00-6.00 sec 976 KBytes 7.99 Mbits/sec 0.076 ms 0/122 (0%)
[ 4] 6.00-7.00 sec 984 KBytes 8.06 Mbits/sec 0.082 ms 0/123 (0%)
[ 4] 7.00-8.00 sec 968 KBytes 7.93 Mbits/sec 0.416 ms 0/121 (0%)
[ 4] 8.00-9.00 sec 984 KBytes 8.05 Mbits/sec 0.044 ms 0/123 (0%)
[ 4] 9.00-10.00 sec 976 KBytes 8.00 Mbits/sec 0.090 ms 0/122 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 9.73 MBytes 8.17 Mbits/sec 0.066 ms 0/1246 (0%)
[ 4] Sent 1246 datagrams

iperf Done.

C:\WINDOWS\system32>

sand_man · Jan 17, 2019

dotdan said:
Also, go play a few games and tell us what the ping is in game

I would but I don't do any gaming... soz... Kid plays Xbox though. I can run a network test on the xbox if you interested..?

Hype · Jan 17, 2019

Soulburner said:
Any of blizzard games at moment, be it Overwatch, Heroes of the Storm or World of Warcraft the latency is in the 200+ range where it use to be 150ms or sometimes a little less. All EU Servers.

Noticed the same over the past few weeks.

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