Crystal Web ADSL performance feedback thread Part 3...

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Ripstorm said:
Any of you had any feedback regarding the lines being downgraded? I'm STILL sitting ADSL 20Mbps and I'm supposed to be on VDSL 40Mbps
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Is this really still not resolved? What the frick? Have you contacted support or received any ETA?
 
Bryn said:
Why are those prices so bad? Why not just use an Xtreme Home Capped account?

R799 gets me 500GB and I assume my account works fine on fibre.
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Telkom fibre is very expensive - and those prices are inclusive of the line cost.
 
Sinbad said:
Telkom fibre is very expensive - and those prices are inclusive of the line cost.
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R1299pm for 250GB and 100Mbps line is not great.

For R1328pm I'd rather get a 100Mbps line separately and a 350GB Xtreme Home Capped account.

It's also weird that you can't choose higher than 250GB. That could never be enough for my household.
 
So get this. This morning I noticed that my line dropped. "Finally!", I thought. "They're moving me back to a VDSL Profile"
Guess what, they moved me from an ADSL2+ profile to an ADSL_G profile (which only supports up to 10Mbps).

I'm telling you guys, a monkey can do a better job than those f#@cks @ Openserve!!
 
Uncapped is available for between R799/month (4mbps) and R1,799/month (100Mbps). Prices are inclusive of fibre line and all data.

Bryn said:
R1299pm for 250GB and 100Mbps line is not great.

For R1328pm I'd rather get a 100Mbps line separately and a 350GB Xtreme Home Capped account.

It's also weird that you can't choose higher than 250GB. That could never be enough for my household.
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Evonet Management said:
Uncapped is available for between R799/month (4mbps) and R1,799/month (100Mbps). Prices are inclusive of fibre line and all data.
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The R1328 I calculated above includes uncapped data from midnight to 6pm every day, making it as good as uncapped to me. 350GB should be enough data for the capped periods. My current 500GB account is being greatly underutilised.
 
Ripstorm said:
So get this. This morning I noticed that my line dropped. "Finally!", I thought. "They're moving me back to a VDSL Profile"
Guess what, they moved me from an ADSL2+ profile to an ADSL_G profile (which only supports up to 10Mbps).

I'm telling you guys, a monkey can do a better job than those f#@cks @ Openserve!!
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I feel your pain, but at least you have internet.

My phone line and ADSL died on Tuesday afternoon around 1pm. Logged the fault Tuesday evening around 10pm when I got home from work.

Telscum phoned this morning saying they thought it was due to the thunderstorm Tuesday evening. They assigned a technitian after telling them that is not true.

So now I am also at their mercy to get connected, hopefully before Christmas, but I wouldn't put money on it.....:mad:
 
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