wingnut771
Honorary Master
here you go, now you need to test different times of the day to see if there is a pattern:
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is the ultimate French toast topping?
Home-Connect ISP Feedback
- Thread starter Espee
- Start date
wingnut771
Honorary Master
try enabling QOS on your router.Ran a few tests on ethernet at 23:00 with no devices and minimal activity on my network. I also sent these results to them. I'm still unable to play Real debrid streams!
Bionic
Expert Member
A have the entry level Tenda so no QOS unfortunately.
Bionic
Expert Member
Thanks. Will try on Sat morning. I called them now. It's great that they have customer service open till 10 but its useless if they are not very savy. He didn't know what was real debrid or kodi. Asked me to Google fibre speed test. Thought I had my fair share of these agents at Cool Ideas but I guess they everywhere. Instead I asked him to log a call with their carrier and Metro. I'm still unable to play any streams, even 500mb ones. I tried a different addon and another computer. Def the line service.
Bionic
Expert Member
MF. Asked them to log it. Thanks bud
wingnut771
Honorary Master
i wouldn't over-complicate the issue by mentioning kodi and company, just keep it simple for "support" and stick to i have a "jitter" problem and can't game or something, include pingplotter and try a few dslreport tests a focus on bufferbloat, actually, what does your bufferbloat look like (make sure u not running pingplotter)?
I've been meaning to open the box of the tenda router i got from them a while back to replace the d-link i got from afrihost as i believe it has unstable wifi, then i'll look if there is some kind of qos.
when doing pingplotter, don't do any speedtests or anything as that can affect your ping without qos.
Bionic
Expert Member
Last night I was able to watch a few episodes flawlessly. Was excited and thought they fixed something on their end. Got home today and nothing works. Really getting frustrating now.
Bionic
Expert Member
Got home early today. All my streams play flawlessly... Blu-ray.. Atmos.. All working. Speed tests are looking better. If I encounter issues again during peak hours then they definitely shaping
wingnut771
Honorary Master
not shaping but congestion at your exchange in which case changing isp's won't help.
Bionic
Expert Member
That would give me limited choices then. Hope it's not this.
wingnut771
Honorary Master
that's why i mentioned not shaping as this is what most people assume then do nothing, you need to stay on their case if it continues, on as many social media outlets as possible, they hate that.
Which fiber company?Ran a few tests on ethernet at 23:00 with no devices and minimal activity on my network. I also sent these results to them. I'm still unable to play Real debrid streams!
Frogfoot had major issues.
wingnut771
Honorary Master
metro
Bionic
Expert Member
Metro
Bionic
Expert Member
Gone for a ball of snow now. Definitely congestion.
wingnut771
Honorary Master
what is your single thread speedtest to coreix london like?
Last edited:
Bionic
Expert Member
I must admit that the experience was pleasant today. No issues experienced. The international speed tests are boggling though considering I don't have issues. HC ran a home network scan. They have all my info wrong.i only have 1 router so a single gateway yet they state I have more than 1 nat. Then they state I have a repeater on my lan. Instead my setup is a single Ubiquiti AP connecting to the router. Got a feeling they beating around the bush.
wingnut771
Honorary Master
did you run tcpoptimizer?I must admit that the experience was pleasant today. No issues experienced. The international speed tests are boggling though considering I don't have issues. HC ran a home network scan. They have all my info wrong.i only have 1 router so a single gateway yet they state I have more than 1 nat. Then they state I have a repeater on my lan. Instead my setup is a single Ubiquiti AP connecting to the router. Got a feeling they beating around the bush.
Bionic
Expert Member
My setup is on Nvidia shield.
Bionic
Expert Member
All streams useless now