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Question of the Day: What is the ultimate French toast topping?
Home-Connect ISP Feedback
- Thread starter Espee
- Start date
Bionic
Expert Member
Im on Metro Fibre and on 25Mbps. Today im getting about 35.not complaining 
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Does your router support 1Gbps?
Shpongle
Well-Known Member
Yes it does, I'm running a mikrotik hAP ac².
Excalibur
Executive Member
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- Apr 29, 2007
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They can't do anything right, i changed my banking details, they confirmed the change and still debited the old account! Home Connect Technical support is ****ed up, Admin/Accounts ****ed up too!I'm in Bloem, no speed upgrade as of yet. However they did manage to stuff up their billing this month, my debit order goes off on the 15th and they say my account is in arrears and will be cut off tomorrow
I have to agree there, when everything works it's perfect. The few occasions when I had to deal with their tech support when I first got my fibre up had me worried, I had another issue after that which nearly drove me to drink but it was sorted pretty quickly.
Shpongle
Well-Known Member
I'm on 100/10 trenched with frogfoot and have been upgraded to 200/100, Nice!
CPT?
Shpongle
Well-Known Member
I'm in Cpt southern suburbs.
Which network provider are you using HC with? Im thinking of moving from Octotel/SEACOM to Frogfoot/HC due to the price increase on the octotel network.
Shpongle
Well-Known Member
I'm on the Frogfoot network, I've been pretty happy with both HC and Frogfoot so far. Looking at the price differences I see your motivation, you will basically double your speed for the same price just by switching to Frogfoot!
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I just upgraded to 200/200 on HC (Octotel - Claremont)
My speedtests are around 90Mbps local (and 5-10 to UK and 2 to US).
This makes me think they only have me on 100/100 - or is it normal to only get 90 on a 200 line?)
I am using wifi - Tenda AC1200, 5GHz connecting at 780Mbps - which makes me think it isn't limiting things, but is that wrong?
And is HC/Octotel doing the free upgrades? Will I be missing out because I went for their top package (200/200)?
My speedtests are around 90Mbps local (and 5-10 to UK and 2 to US).
This makes me think they only have me on 100/100 - or is it normal to only get 90 on a 200 line?)
I am using wifi - Tenda AC1200, 5GHz connecting at 780Mbps - which makes me think it isn't limiting things, but is that wrong?
And is HC/Octotel doing the free upgrades? Will I be missing out because I went for their top package (200/200)?
Diesel44
Well-Known Member
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- Oct 9, 2008
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Don't think this router has a gigabyte port. Therefore speeds will always be below 100Mps.
Thank you - you're right. And they can't get me a new router during lockdown. So I changed the package to 100/100 for now.
That router does have a Gigabit LAN port , and it does look like your on a 100/100 package. Also The international speeds look appalling .
The specs for the router listed online do list the LAN and WAN ports as 100Mbps (https://www.tendacn.com/en/product/specification/AC6.html) and HC Support seem to think that too.
Aaah. I thought they gave you the AC9. That's makes sense that your speeds are capped at 100Mbs then.
What are your international speeds like with HC? , would you mind running a speedtest to Coreix London and letting me know.