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so much for "no shaping".

twitch with NO dns or any other changes and i cant even stream 480p but as soon as i use a vpn i can watch in 1080p with NO issues.

speedtests for multi thread show i am maxing my line to NYC today but still cant stream anything above 480p

NYC multithread
https://www.speedtest.net/result/8170414862.png

single thread
https://www.speedtest.net/result/8170421902.png

I will give them a call tomorrow morning to see what they say, I have only used the line for streaming, gaming and a 2gb torrent for testing so I doubt I have even gone over 400gb usage for the entire last month.
 
Last edited:
Savy561 said:
so much for "no shaping".

twitch with NO dns or any other changes and i cant even stream 480p but as soon as i use a vpn i can watch in 1080p with NO issues.

speedtests for multi thread show i am maxing my line to NYC today but still cant stream anything above 480p

NYC multithread
https://www.speedtest.net/result/8170414862.png

single thread
https://www.speedtest.net/result/8170421902.png
Click to expand...

When you use VPN are you using a local VPn server? Any slight packetloss will cause twitch to buffer. I'm streaming twitch just fine this side. If shaping was a thing they would rather shaped p2p and leave streaming untouched. They aren't shaping you have packetloss on your line unfortunately. If you follow the cool ideas thread you will see the same pattern. Twitch buffering for some but others not.
 
cavedog said:
When you use VPN are you using a local VPn server? Any slight packetloss will cause twitch to buffer. I'm streaming twitch just fine this side. If shaping was a thing they would rather shaped p2p and leave streaming untouched. They aren't shaping you have packetloss on your line unfortunately. If you follow the cool ideas thread you will see the same pattern. Twitch buffering for some but others not.
Click to expand...
Using a vpn connecting to NYC and everything wotks perfectly. I wouldn't be bothered if it was just twitch but I can't stream ANYTHING other than youtube and netflix.

Crunchyroll, hidive, amazon prime, funimation etc... all buffer on anything above 480p.

I tried both tunnlebear and windscribe vpns and streaming is smooth as butter.
 
Savy561 said:
Using a vpn connecting to NYC and everything wotks perfectly. I wouldn't be bothered if it was just twitch but I can't stream ANYTHING other than youtube and netflix.

Crunchyroll, hidive, amazon prime, funimation etc... all buffer on anything above 480p.

I tried both tunnlebear and windscribe vpns and streaming is smooth as butter.
Click to expand...

I'm not sure what is going on your side then but I'm perfect this side on Openserve. I'm hitting some heavy torrents since the morning maxing my 200Mbps download and ~50% upload @ 50Mbps and it's been full speed non stop. Only problem is the Zyxel froze completely like 30min or so ago. Maybe the constant high speed. :unsure:
 
Savy561 said:
Using a vpn connecting to NYC and everything wotks perfectly. I wouldn't be bothered if it was just twitch but I can't stream ANYTHING other than youtube and netflix.

Crunchyroll, hidive, amazon prime, funimation etc... all buffer on anything above 480p.

I tried both tunnlebear and windscribe vpns and streaming is smooth as butter.
Click to expand...
Download tcpoptimizer
run as admin
set slider to 100+ or your linespeed, choose optimal and restart, assuming you're running windows.
 
wingnut771 said:
Download tcpoptimizer
run as admin
set slider to 100+ or your linespeed, choose optimal and restart, assuming you're running windows.
Click to expand...
thanks, i will do this tomorrow morning and yes i am on windows.
 
cavedog said:
I'm not sure what is going on your side then but I'm perfect this side on Openserve. I'm hitting some heavy torrents since the morning maxing my 200Mbps download and ~50% upload @ 50Mbps and it's been full speed non stop. Only problem is the Zyxel froze completely like 30min or so ago. Maybe the constant high speed. :unsure:
Click to expand...
so torrents on bitcomet are maxing my line speed and downloading at a constant 6MB/s so i guess it might not be shaping after all. i guess the only culprit could be a faulty router as i don't know how i can max torrents but not stream above 480p, another sign of a faulty router is that custom dns in windows, android and xbox one doesn't seem to work.
 
Savy561 said:
so torrents on bitcomet are maxing my line speed and downloading at a constant 6MB/s so i guess it might not be shaping after all. i guess the only culprit could be a faulty router as i don't know how i can max torrents but not stream above 480p, another sign of a faulty router is that custom dns in windows, android and xbox one doesn't seem to work.
Click to expand...

Well that is something you have to investigate but as I mentioned if a ISP is shaping torrents are usually the first they go to. They won't leave torrents open and then shape streaming does not make sense.

Maybe start with a cheap backup router and see what is going on. Try forcing the DNS on your PC instead of in the router. Bypass the router all together by connecting to the ONT or CPE directly and then seeing if it works.

This is my single to New York so basically means any streaming should work without buffering after the initial buffer

8170891199.png


London single

8170899632.png
 
Last edited:
cavedog said:
Well that is something you have to investigate but as I mentioned if a ISP is shaping torrents are usually the first they go to. They won't leave torrents open and then shape streaming does not make sense.

Maybe start with a cheap backup router and see what is going on. Try forcing the DNS on your PC instead of in the router. Bypass the router all together by connecting to the ONT or CPE directly and then seeing if it works.

This is my single to New York so basically means any streaming should work without buffering after the initial buffer

8170891199.png
Click to expand...
Yeah I agree that torrents should be the first to get shaped. I have tried the dns on the router, pc under network settings, android and xbox one, none of of them recognise the dns 80% of the time. The dns is besides the point though as it doesn't matter because when everything is on vanilla it still buffers.

I will phone supersonic in the morning just to double check and see what can be done about the router. If they eont replace it then I might just buy a d-link off axxess for R799.

Does it work by conne ting my pc straight to the ONT?
"Bypass the router all together by connecting to the ONT or CPE directly"
 
Savy561 said:
Yeah I agree that torrents should be the first to get shaped. I have tried the dns on the router, pc under network settings, android and xbox one, none of of them recognise the dns 80% of the time. The dns is besides the point though as it doesn't matter because when everything is on vanilla it still buffers.

I will phone supersonic in the morning just to double check and see what can be done about the router. If they eont replace it then I might just buy a d-link off axxess for R799.
Click to expand...

The terms clearly say the router is insured by Supersonic and will replaced if faulty at anytime for the duration you remain a Supersonic client. So contact them and ask if they can organize a swap out.
 
Something does seem to be very wrong with my single thread download to london.Screenshot_20190407-200203.png
 
Yeah something is wrong even with the latency. NYC should be no higher than 236ms and London no higher than 166-167ms.
 
Telkom lte was much more stable with streaming and here I though fibre with vumatel would remove all the hedaches:crying:

I guess all I can do at the moment is wait until morning and phone in to tech support.
 
Savy561 said:
Telkom lte was much more stable with streaming and here I though fibre with vumatel would remove all the hedaches:crying:

I guess all I can do at the moment is wait until morning and phone in to tech support.
Click to expand...

Not sure if you follow other fibre threads like Cool Ideas ect but what I have seen worst is Octotel and then issues with Vumatel and packetloss is almost a daily issue with people reporting problems. People just don't complain about Openserve. I honestly think Openserve is the best or one of the best Fibre networks in SA. Expensive data because of IPC but sooooooo good. My Openserve line has not been down once or had any packet loss since installation on the 4th of Jan.
 
Savy561 said:
Telkom lte was much more stable with streaming and here I though fibre with vumatel would remove all the hedaches:crying:

I guess all I can do at the moment is wait until morning and phone in to tech support.
Click to expand...

I'm with Axxess on Vumatel in JHB and in same position this evening. 20mbit line getting 2mbit to local servers. Very rare situation, it's normally 100%.
 
I think I may have found the problem with regards to my smart dns issues and it lies with supersonic themselves because I was still having dns issues when connecting straight to the cpe box.

So I found an article from MBB from back in 2015(link at the bottom of post) where users had this exact same problem and received notices that only their own dns and pre determined dns services may be used. Now I am assuming this is still in affect after the merge as I am having yhis exact problem.

https://mybroadband.co.za/forum/threads/smart-village-blocking-dns-services-unotelly-etc.712782/
 
Savy561 said:
Yeah I agree that torrents should be the first to get shaped. I have tried the dns on the router, pc under network settings, android and xbox one, none of of them recognise the dns 80% of the time. The dns is besides the point though as it doesn't matter because when everything is on vanilla it still buffers.

I will phone supersonic in the morning just to double check and see what can be done about the router. If they eont replace it then I might just buy a d-link off axxess for R799.

Does it work by conne ting my pc straight to the ONT?
"Bypass the router all together by connecting to the ONT or CPE directly"
Click to expand...

Update me again, what network is this?
 
Is the supersonic usage portal suppose to shoe a WAY higher upload usage than download.

My package is the 50/5
Upload (MB)
118588.1896

Download (MB)
4723.5934
 
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