MWEB Uncapped Subscribers Feedback

[MWEBHelp]

Kinda disappointed with mweb, was awesome a few months back. Steam is timing out. HotFile still timing out. Torrents useless. NNTP slow as hell.

Hi Spartaniz,

Please choose Cape Town in the drop down list of Steam configuration and let let know what happens.

Kind regards,

MWEB Guy

 

[KromozIII]

All Fileserve users agree it is now COMPLETELY inaccessible before 11/11.30pm in the evening, something we agree was not the case a few weeks ago.

Something HAS changed, and yet MWeb still refuses to comment on the Fileserve issue specifically.

 

[fgdt]

Lets test this

I uploaded a 1.6 Mb picture to filesonic this morning before 8 and downloaded it twice.

Now at 09:00 I am unable to download it from filesonic, but downloaded ±300Mb without problem from another hosting service. To my simple mind this means that filesonic is blocked and not shaped.

Here is the link
http://www.filesonic.com/file/1763818524

Can everybody test this and see if you can download the picture then complete this table below

Nick / Time / Area / Data this month / Success
fgdt / 09:00 / Pretoria / 30Gb / No
TmanSA / 09:25 / Centurion / ? / No

 

[TmanSA]

I agree with you KromozIII

They seem to just dodge answering the questions posed over fileserve and the other download sites.... Like i said in an earlier post, maybe this problem will just "go away" after their bandwidth upgrade.... Looks like time will tell on this one, seeing the they will not say a word...

 

[TmanSA]

I tried it know fgdt...

I can login to Filesonic but when it gets to the downloading part nothing happens the connection times out.... so it is blocked from there...

 

[MWEBHelp]

All Fileserve users agree it is now COMPLETELY inaccessible before 11/11.30pm in the evening, something we agree was not the case a few weeks ago.

Something HAS changed, and yet MWeb still refuses to comment on the Fileserve issue specifically.

@Topdawg and other questioning changes / bandwidth upgrades Let me just clarify a few points:

Firstly regarding the Seacom problem that occurred recently, that was an isolated incident related to a Seacom link failure - if I recall correctly between Marseilles and Mumbai. There is no ongoing problem related to this and service was restored in just over an hour.

Regarding queries raised here regarding file sharing sites and degraded p2p experiences. We have noted and investigated these queries and there is no configuration problem causing these experiences. P2P traffic does have the lowest priority and the p2p experience will deteriorate during peak hours and when network load increases. We always try to give the best p2p experience possible without compromising network performance, but please remember that it is a shaped and contended service and there is no guarantee of these speeds.

We do monitor the overall P2P experience on a constant basis and this is one of the benchmarks that we use to determine network upgrade requirements, but please understand that upgrades happen periodically on a forecast basis and we cannot simply add additional bandwidth at the drop of a hat when we see a dip in p2p performance. P2P users as a rule will always use up everything you give them and the more people who use it, the less there is to go around

Regarding bandwidth upgrades, as I've stated in the past, bandwidth requirements are reviewed and adjusted on a regular basis, both on the IPC front and when it comes to international capacity. However we do not communicate this information to the general public, or to our staff and any such feedback which you may have received in this regard from one of our call center agents is pure speculation on their part.

Regarding feedback and support on these forums I would just like to clarify that both MWEB Guy and myself are full time MWEB employees and official representatives in this channel. MWEB Guy is here to answer your day to day queries and provide technical assistance where required. However as a general rule we do not focus too heavily on discussions regarding p2p as we have stated our policy and the expected experiences in this regard on numerous occasions. If you have sought technical assistance as an individual and feel that MWEB Guy has not provided you with the proper feedback then please bring it to my attention via a PM and I will make sure he pulls up his socks

My role on this forum is to answer your questions in the broader sense regarding policies and network status and to engage in discussions such as this one and MWEB Guy will call on me for assistance as and when required. This does not mean that you can't approach me for assistance as well, but please understand that I have many other duties and if you want a speedy response then MWEB Guy is your man.

Kind Regards
Will

Hi KromozIII,

There was mention of Fileserve. These important post tends to disappear amongst all the other clutter.

Kind regards,

MWEB Guy

 

[Kosmik]

@Mwebguy, have you looked at the graph I posted and the times? Is there any feedback on the tests that were to be run against my line and exchange by will?

 

[Rouxenator]

4th day in a row where I cannot access uploaded.to and filesonic.com after 2pm.

what the hell is going on here ?

<--- Leave your interesting or creative answers below or on Facebook, Twitter or Google Plus.

 

[TopDawg]

I queued some downloads just before 12 am last night.Woke up this morning at about 6h30 am and my downloads were going at 400kb/s.Downloads seem to pick up after 12am.
This was from filesonic and fileserve premium accounts.

 

[Rouxenator]

I don't mind them shaping it, but they cut it off completely from 2pm till late.

 

[Ancalagon]

Hi KromozIII,

There was mention of Fileserve. These important post tends to disappear amongst all the other clutter.

Kind regards,

MWEB Guy

As far as I know, sites like fileserve do not use a P2P protocol to download. There are no trackers etc involved, just HTTP. Why is it blocked then?

 

[ShakeSpeer]

@fdgt

Soon as I click Start Download now ... just hang (Contacting S259.filesonic.com) with no success

 

[fgdt]

1 more failure added

I uploaded a 1.6 Mb picture to filesonic this morning before 8 and downloaded it twice.

Now at 09:00 I am unable to download it from filesonic, but downloaded ±300Mb without problem from another hosting service. To my simple mind this means that filesonic is blocked and not shaped.

Here is the link
http://www.filesonic.com/file/1763818524

Can everybody test this and see if you can download the picture then complete this table below

Nick / Time / Area / Data this month / Success
fgdt / 09:00 / Pretoria / 30Gb / No
TmanSA / 09:25 / Centurion / ? / No
ShakeSpeer / 10:25 / Randburg / ? / No

 

[Freshy-ZN]

Also hanging at the same place for me in Durban

 

[Gtx Gaming]

works on business adsl.

they pretty much killing anything you can use to get illegal downloads, even if you just use it for legal downloads, till the seacom bandwidth is back.

 

[Rouxenator]

@fdgt

Soon as I click Start Download now ... just hang (Contacting S259.filesonic.com) with no success

You can still access the main www.filesonic.com site because they do not host any files on it. All their files are hosted on s***.filesonic.com and these gets completely block from noon till late.

I don't mind shaping, nor do I mind throttling because that is what I signed up for. I do mind blocking because that is illegal and hampering the product I signed up for.

 

[ChrIS200]

Hi Mweb Guy , I can't download anything from Freakshare from last week, the page doesn't load at all, do they start to shape that site now? Thx

 

[MWEBHelp]

Hi Mweb Guy , I can't download anything from Freakshare from last week, the page doesn't load at all, do they start to shape that site now? Thx

Hi ChrIS200,

What type of downloads run from Freakshare?

Kind regards,

MWEB Guy

 

[Ancalagon]

Hi ChrIS200,

What type of downloads run from Freakshare?

Kind regards,

MWEB Guy

What does it matter? All such downloads should run over HTTP. just because people upload to a website doesnt make it P2P. P2P implies using a different protocol to HTTP, in other words not your browser.

 

[Rouxenator]

Update on Filsonic.com downloads :
Getting 6kb/s max on a 4mbps line speedtested at 400kb/s.