New Webafrica Network Migration

mercenary · Jul 3, 2019

apparently this is an issue with the telkom uplink to PE and the cable is being repaired ...

Brieuse · Jul 3, 2019

Finally able to stream properly , seriously if I wanted to be a guinea pig I would have chosen a different isp

mercenary · Jul 3, 2019

yeah packetloss has stopped and pings are normal

cavedog · Jul 3, 2019

New Webafrica package on Openserve and price drops. Same FUP though. 10/5 Openserve is now R399 all inclusive

cavedog · Jul 3, 2019

@Tinuva @wingnut771

So here is a comparison of Axxess vs Webafrica to the same speedtest servers and same trace route to 51talk.ph on an Openserve 200Mbps line. Webafrica is surprisingly perfect lkatency and speed wise especially single threaded speeds to London.

So apart from the Nasty FUP for Openserve fibre uncapped they have a pretty solid network on Openserve.

WEB-AFRICA-NETWORKS

Code:

Tracing route to 51talk.ph [203.90.247.56]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     5 ms     5 ms     5 ms  102-65-64-25.ftth.web.africa [102.65.64.25]
  4     4 ms     4 ms     4 ms  102-65-64-10.ftth.web.africa [102.65.64.10]
  5     4 ms     4 ms     4 ms  102.67.177.15
  6     5 ms     7 ms     6 ms  100.66.183.134
  7     4 ms     4 ms     4 ms  terjhb-igw2-et51/1-100.echosp.link [102.67.177.7]
  8     4 ms     4 ms     4 ms  ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
  9     5 ms     5 ms     5 ms  46.17.232.152
10     4 ms     5 ms     4 ms  be-20.lza-pe2-jhb.liquidtelecom.net [41.60.135.93]
11     5 ms     5 ms     5 ms  154.72.43.105
12   118 ms   118 ms   118 ms  59.43.180.138
13   120 ms   119 ms   119 ms  59.43.249.182
14   209 ms   153 ms   153 ms  59.43.249.242
15   153 ms   153 ms   153 ms  218.188.104.53
16   154 ms   154 ms   154 ms  218.189.5.56
17   154 ms   154 ms   154 ms  218.189.124.145
18   154 ms   154 ms   154 ms  175.100.202.222
19   155 ms   155 ms   155 ms  203.90.247.56

Trace complete.

Webafrica p2p downloads

AXXESS Network

Code:

Tracing route to 51talk.ph [203.90.247.56]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     6 ms     4 ms     5 ms  jhb-up3.ip.adsl.co.za [169.1.5.29]
  4     6 ms     5 ms     7 ms  jhb-in1.ip.adsl.co.za [169.1.5.42]
  5     5 ms     5 ms     4 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  6     5 ms     5 ms     5 ms  ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
  7     5 ms     5 ms     5 ms  46.17.232.152
  8     5 ms     5 ms     6 ms  be-20.lza-pe2-jhb.liquidtelecom.net [41.60.135.93]
  9     5 ms     5 ms     5 ms  154.72.43.105
10   119 ms   118 ms   119 ms  59.43.180.138
11   120 ms   119 ms   119 ms  59.43.249.182
12   153 ms   153 ms   153 ms  59.43.249.197
13   155 ms   155 ms   155 ms  218.188.104.53
14   156 ms   155 ms   155 ms  218.189.5.56
15   156 ms   156 ms   156 ms  218.189.124.145
16   155 ms   154 ms   155 ms  175.100.202.222
17   156 ms   156 ms   156 ms  203.90.247.56

Trace complete.

rorz0r · Jul 3, 2019

I noticed speedtest now automatically selects a server that's actually close to me. Solid performance locally and to London. About 40% line speed on single thread which is very good. Let's hope this resolves and streaming issues...

Their new pricing is also much better. 100mb uncapped pro openserve is ~40% cheaper.

maniac6911 · Jul 3, 2019

Streaming issues aren't resolved for me on my 20Mb fibre, capped. I have to switch to axxess for it to work. Speedtests and traceroutes seem fine though.

Tharaxis · Jul 3, 2019

Things *seem* better, but will be testing for the next few days.

Tinuva · Jul 3, 2019

cavedog said:

@Tinuva @wingnut771

So here is a comparison of Axxess vs Webafrica to the same speedtest servers and same trace route to 51talk.ph on an Openserve 200Mbps line. Webafrica is surprisingly perfect lkatency and speed wise especially single threaded speeds to London.

So apart from the Nasty FUP for Openserve fibre uncapped they have a pretty solid network on Openserve.

WEB-AFRICA-NETWORKS

Code:

Tracing route to 51talk.ph [203.90.247.56]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     5 ms     5 ms     5 ms  102-65-64-25.ftth.web.africa [102.65.64.25]
  4     4 ms     4 ms     4 ms  102-65-64-10.ftth.web.africa [102.65.64.10]
  5     4 ms     4 ms     4 ms  102.67.177.15
  6     5 ms     7 ms     6 ms  100.66.183.134
  7     4 ms     4 ms     4 ms  terjhb-igw2-et51/1-100.echosp.link [102.67.177.7]
  8     4 ms     4 ms     4 ms  ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
  9     5 ms     5 ms     5 ms  46.17.232.152
10     4 ms     5 ms     4 ms  be-20.lza-pe2-jhb.liquidtelecom.net [41.60.135.93]
11     5 ms     5 ms     5 ms  154.72.43.105
12   118 ms   118 ms   118 ms  59.43.180.138
13   120 ms   119 ms   119 ms  59.43.249.182
14   209 ms   153 ms   153 ms  59.43.249.242
15   153 ms   153 ms   153 ms  218.188.104.53
16   154 ms   154 ms   154 ms  218.189.5.56
17   154 ms   154 ms   154 ms  218.189.124.145
18   154 ms   154 ms   154 ms  175.100.202.222
19   155 ms   155 ms   155 ms  203.90.247.56

Trace complete.

Webafrica p2p downloads
View attachment 679525

AXXESS Network

Code:

Tracing route to 51talk.ph [203.90.247.56]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     6 ms     4 ms     5 ms  jhb-up3.ip.adsl.co.za [169.1.5.29]
  4     6 ms     5 ms     7 ms  jhb-in1.ip.adsl.co.za [169.1.5.42]
  5     5 ms     5 ms     4 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  6     5 ms     5 ms     5 ms  ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
  7     5 ms     5 ms     5 ms  46.17.232.152
  8     5 ms     5 ms     6 ms  be-20.lza-pe2-jhb.liquidtelecom.net [41.60.135.93]
  9     5 ms     5 ms     5 ms  154.72.43.105
10   119 ms   118 ms   119 ms  59.43.180.138
11   120 ms   119 ms   119 ms  59.43.249.182
12   153 ms   153 ms   153 ms  59.43.249.197
13   155 ms   155 ms   155 ms  218.188.104.53
14   156 ms   155 ms   155 ms  218.189.5.56
15   156 ms   156 ms   156 ms  218.189.124.145
16   155 ms   154 ms   155 ms  175.100.202.222
17   156 ms   156 ms   156 ms  203.90.247.56

Trace complete.

So that shows the Axxess and WA networks to be remarkably similar in fact.

Which makes it even stranger that @Hypnza experience is vastly different between the 2 same ISPs.

There must be something else at play here. Perhaps the IP range in which Hypnza is allocated to, is routed incorrectly. Would like to see his traceroutes.

cavedog · Jul 3, 2019

maniac6911 said:
Streaming issues aren't resolved for me on my 20Mb fibre, capped. I have to switch to axxess for it to work. Speedtests and traceroutes seem fine though.

If you are talking about Twitch.tv it's perfect for me.

cavedog · Jul 3, 2019

Tinuva said:
So that shows the Axxess and WA networks to be remarkably similar in fact.

Which makes it even stranger that @Hypnza experience is vastly different between the 2 same ISPs.

There must be something else at play here. Perhaps the IP range in which Hypnza is allocated to, is routed incorrectly. Would like to see his traceroutes.

Yeah Echotel mostly use Liquid and then Liquid uses Chinatelecom Next Carrying Network backbone for the Asia transit which is actually really nice to provide low latency to Asia. Not sure what cable they use but 156ms to the Philippines is well amazingly low

maybe something else going on here (looks like hosted in HK)

Hypnza · Jul 3, 2019

Tinuva said:
There must be something else at play here. Perhaps the IP range in which Hypnza is allocated to, is routed incorrectly. Would like to see his traceroutes.

Sent to WebAfrica earlier:
* Afrihost vs WebAfrica traceroutes (both stable and expected ping times) attached
* downloading Ubuntu from various mirrors (note the lack of of a "k" or "M" for "releases.ubuntu.com"... so that speeds in BYTES) - admittedly only for 10 seconds then killed the downloads:

Code:

WEBAFRICA:

curl http://ftp.is.co.za/linux/distributions/ubuntu/releases/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o local.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  6 1904M    6  123M    0     0  11.3M      0  0:02:48  0:00:10  0:02:38 11.4M

curl https://ftp.osuosl.org/pub/ubuntu-releases/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign1.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  1 1904M    1 34.2M    0     0  3413k      0  0:09:31  0:00:10  0:09:21 3658k

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0  584k    0     0  52257      0 10:36:45  0:00:11 10:36:34 39642

curl http://mirror.nus.edu.sg/ubuntu-ISO/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign3.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0  720k    0     0  69304      0  8:00:07  0:00:10  7:59:57  121k

=====================================================================================================
AFRIHOST:

curl http://ftp.is.co.za/linux/distributions/ubuntu/releases/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o local.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  6 1904M    6  119M    0     0  11.3M      0  0:02:47  0:00:10  0:02:37 11.5M

curl https://ftp.osuosl.org/pub/ubuntu-releases/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign1.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  2 1904M    2 46.0M    0     0  4493k      0  0:07:13  0:00:10  0:07:03 6346k

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  4 1904M    4 82.2M    0     0  8121k      0  0:04:00  0:00:10  0:03:50 9583k

curl http://mirror.nus.edu.sg/ubuntu-ISO/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign3.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0 7095k    0     0   659k      0  0:49:18  0:00:10  0:49:08 1134k

So I do agree things don't quite add up... if I had a guess (and I'm not a networking guy) it's like international traffic is just super throttled? Because local speedtests and downloads are all fine.

Gravid · Jul 4, 2019

With WA on Vumatel fibre. Two days ago internet went down with blue light flashing on CPE. Spoke to Vumatel who said speak to WA as object numbers do not tie up since WA's server migration.
After 80 minutes of enduring inane "Did you know" questions on hold we reached a "Support assistant" whose willingness to assist was completely eclipsed by his woeful lack of competence.
While admitting complete unfamiliarity with the term "object number" he still insisted that the problem lay with Vumatel, saying he would have to open a support ticket with them.
Needless to say we still have no internet nor any further response from WA.
Methinks moving on to a new provider might be a Cool Idea.

wingnut771 · Jul 4, 2019

Gravid said:
With WA on Vumatel fibre. Two days ago internet went down with blue light flashing on CPE. Spoke to Vumatel who said speak to WA as object numbers do not tie up since WA's server migration.
After 80 minutes of enduring inane "Did you know" questions on hold we reached a "Support assistant" whose willingness to assist was completely eclipsed by his woeful lack of competence.
While admitting complete unfamiliarity with the term "object number" he still insisted that the problem lay with Vumatel, saying he would have to open a support ticket with them.
Needless to say we still have no internet nor any further response from WA.
Methinks moving on to a new provider might be a Cool Idea.

you can do everything within shop.vuma?

Tinuva · Jul 4, 2019

Hypnza said:

Sent to WebAfrica earlier:
* Afrihost vs WebAfrica traceroutes (both stable and expected ping times) attached
* downloading Ubuntu from various mirrors (note the lack of of a "k" or "M" for "releases.ubuntu.com"... so that speeds in BYTES) - admittedly only for 10 seconds then killed the downloads:

Code:

WEBAFRICA:

curl http://ftp.is.co.za/linux/distributions/ubuntu/releases/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o local.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  6 1904M    6  123M    0     0  11.3M      0  0:02:48  0:00:10  0:02:38 11.4M

curl https://ftp.osuosl.org/pub/ubuntu-releases/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign1.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  1 1904M    1 34.2M    0     0  3413k      0  0:09:31  0:00:10  0:09:21 3658k

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0  584k    0     0  52257      0 10:36:45  0:00:11 10:36:34 39642

curl http://mirror.nus.edu.sg/ubuntu-ISO/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign3.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0  720k    0     0  69304      0  8:00:07  0:00:10  7:59:57  121k

=====================================================================================================
AFRIHOST:

curl http://ftp.is.co.za/linux/distributions/ubuntu/releases/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o local.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  6 1904M    6  119M    0     0  11.3M      0  0:02:47  0:00:10  0:02:37 11.5M

curl https://ftp.osuosl.org/pub/ubuntu-releases/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign1.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  2 1904M    2 46.0M    0     0  4493k      0  0:07:13  0:00:10  0:07:03 6346k

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  4 1904M    4 82.2M    0     0  8121k      0  0:04:00  0:00:10  0:03:50 9583k

curl http://mirror.nus.edu.sg/ubuntu-ISO/18.04/ubuntu-18.04.2-desktop-amd64.iso -o foreign3.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
  0 1904M    0 7095k    0     0   659k      0  0:49:18  0:00:10  0:49:08 1134k

So I do agree things don't quite add up... if I had a guess (and I'm not a networking guy) it's like international traffic is just super throttled? Because local speedtests and downloads are all fine.

ftp.osuosl.org is similar on both accounts.
mirror.nus.edu.sg is terrible no matter what. I wouldn't use it as a benchmark.

I do however think, that 10 seconds is not enough to judge, your result will be very random because of TCP on high latency destinations.

Code:

% curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o /dev/null
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
12 1904M   12  237M    0     0  11.3M      0  0:02:48  0:00:20  0:02:28 11.2M^

% curl https://ftp.osuosl.org/pub/ubuntu-releases/18.04/ubuntu-18.04.2-desktop-amd64.iso -o /dev/null
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  8 1904M    8  162M    0     0  7122k      0  0:04:33  0:00:23  0:04:10 10.2M^

Full speed waiting ~20 seconds. Ideally however you should test a single thread speed over 60 seconds to see what speed it stabilize at.

ftp.osuosl.org i~~s in US west coast~~, too many other networks can influence the speed, but its ok in my opinion.
Edit: Ok I just noticed this ftp server resolves to many random servers all over the internet. In no consistent way. Your speed test to it, will completely depend on which one gets picked.

maniac6911 · Jul 4, 2019

Can only watch at 160p again this morning, which is more like watching blocks. Switch to Axxess and 1080p.

Webafrica Helper · Jul 4, 2019

Gravid said:
With WA on Vumatel fibre. Two days ago internet went down with blue light flashing on CPE. Spoke to Vumatel who said speak to WA as object numbers do not tie up since WA's server migration.
After 80 minutes of enduring inane "Did you know" questions on hold we reached a "Support assistant" whose willingness to assist was completely eclipsed by his woeful lack of competence.
While admitting complete unfamiliarity with the term "object number" he still insisted that the problem lay with Vumatel, saying he would have to open a support ticket with them.
Needless to say we still have no internet nor any further response from WA.
Methinks moving on to a new provider might be a Cool Idea.

Hi @Gravid

Please DM your account details to allow our senior techs to assist asap today

Hypnza · Jul 4, 2019

Tinuva said:
[...]
I do however think, that 10 seconds is not enough to judge, your result will be very random because of TCP on high latency destinations.
[...]
Full speed waiting ~20 seconds. Ideally however you should test a single thread speed over 60 seconds to see what speed it stabilize at.

Right, so let's focus on "releases.ubuntu.com" because there's a huge difference there between the two providers:
39642 BYTES vs 9583k... I left this running for several minutes with no speed improvement on WebAfrica. The IP was off by a digit at the end (so same provider just different mirror hopefully), between attempts, but did it several times switching between ISPs with consistent results.

Here's 1m30s:

Code:

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0 1904M    0 4416k    0     0  50195      0 11:02:54  0:01:30 11:01:24 42315

I mean "10 hours to download a 1gig Ubuntu ISO from their site, on 100meg fiber" is just dumb.

Tinuva · Jul 4, 2019

Hypnza said:
Right, so let's focus on "releases.ubuntu.com" because there's a huge difference there between the two providers:
39642 BYTES vs 9583k... I left this running for several minutes with no speed improvement on WebAfrica. The IP was off by a digit at the end (so same provider just different mirror hopefully), between attempts, but did it several times switching between ISPs with consistent results.

Here's 1m30s:

Code:

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 1904M 0 4416k 0 0 50195 0 11:02:54 0:01:30 11:01:24 42315

I mean "10 hours to download a 1gig Ubuntu ISO from their site, on 100meg fiber" is just dumb.

ok I am with you now. That is super slow.

I do however see, you are on Openserv where I am on Vumatel. Most probably shaping on IPC. At least, that is my best guess.

Tinuva · Jul 4, 2019

Hypnza said:
Right, so let's focus on "releases.ubuntu.com" because there's a huge difference there between the two providers:
39642 BYTES vs 9583k... I left this running for several minutes with no speed improvement on WebAfrica. The IP was off by a digit at the end (so same provider just different mirror hopefully), between attempts, but did it several times switching between ISPs with consistent results.

Here's 1m30s:

Code:

curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o foreign2.iso % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 1904M 0 4416k 0 0 50195 0 11:02:54 0:01:30 11:01:24 42315

I mean "10 hours to download a 1gig Ubuntu ISO from their site, on 100meg fiber" is just dumb.

Actually I get the same slow speeds from that Ubuntu mirror, its horrible.

Code:

~ # curl http://releases.ubuntu.com/18.04.2/ubuntu-18.04.2-desktop-amd64.iso -o /dev/null
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  1 1904M    1 21.1M    0     0   727k      0  0:44:40  0:00:29  0:44:11  806k^C

Try another test, like this:

Code:

~ # wget -O /dev/null http://212.183.159.230/1GB.zip
--2019-07-04 09:38:58--  http://212.183.159.230/1GB.zip
Connecting to 212.183.159.230:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1073741824 (1.0G) [application/zip]
Saving to: ‘/dev/null’

/dev/null                                                    100%[============================================================================================================================================>]   1.00G  11.2MB/s    in 96s

2019-07-04 09:40:34 (10.7 MB/s) - ‘/dev/null’ saved [1073741824/1073741824]

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