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No Data connection but full signal
- Thread starter ultraviolet150
- Start date
Not true. The post you are refering to is sticky in this section: http://mybroadband.co.za/vb/showthread.php/507180-*IMPORTANT*-Cell-C-data-connection-problem-update
RandomGRK
Expert Member
I rue the day I ever signed anything with cell c.
Luckily it's only R99 a month for another 18 months. At my office and generally in Parktown, signal is horrendous. I rarely get full signal and when I do, it sure as hell doesn't seem like it.
Many people have jumped ship to cell c from vodacom and MTN based on price, but let's be serious and agree that the cell c network coverage is truly horrendous and all those that jumped (unless they are in the mythical land of cell c coverage) are regretting it. I'll stick with Vodacom and pay a little extra.
Cell C can go and shove it.
Now that I think of it, I wish I could take that R99 a month and give it to a charity. At least it would serve a purpose there.
Luckily it's only R99 a month for another 18 months. At my office and generally in Parktown, signal is horrendous. I rarely get full signal and when I do, it sure as hell doesn't seem like it.
Many people have jumped ship to cell c from vodacom and MTN based on price, but let's be serious and agree that the cell c network coverage is truly horrendous and all those that jumped (unless they are in the mythical land of cell c coverage) are regretting it. I'll stick with Vodacom and pay a little extra.
Cell C can go and shove it.
Now that I think of it, I wish I could take that R99 a month and give it to a charity. At least it would serve a purpose there.
Solitude
Executive Member
Great. Now I will have to find that post for you. It was posted after the one in that thread. Hold on.
*edit*
http://mybroadband.co.za/vb/showthr...-full-signal?p=9876492&viewfull=1#post9876492
They posted that it was fixed on the 23rd. The post you linked was posted on the 21st.
So yes, true.
Last edited:
What you are going to prove? It doesn't help your crusades - "Unite against Cell C" - whow, whow!
Maybe they thought for a moment, it was solved, but it is not and it is a fact. The post I pointed to is sticky and as long is sticky, it is valid. Capish?
Someone is working hard in your mind, in the way I should regret my decisions. :-(
Consider this, Mr. Solicitude.
Maybe they thought for a moment, it was solved, but it is not and it is a fact. The post I pointed to is sticky and as long is sticky, it is valid. Capish?
Someone is working hard in your mind, in the way I should regret my decisions. :-(
Consider this, Mr. Solicitude.
When there is an update, it will be posted to that thread.
If you want to be notified of updates, you can click on Thread Tools and subscribe to that thread.
As far as the "list of areas with CellC data issues" goes, I have seen several posts from people saying the problem has been fixed in their area, but I don't see a single area marked fixed in that list.
I think anybody who is having any kind of issue with Cell-C (poor signal, out of airtime, broken device) has now jumped on the bandwagon thinking they are affected by the same problem.
Why all this animosity towards Solitude. Is this really necessary. I dont see any logic in this. This network issue has really stirred up emotions of anger & frustration. Most of us affected need answers & solutions & Cell C are not giving us that.
So please, now is not the time to pick a fight. This is a highly sensitive issue & most of us are hurting.
I strongly believe Solitude has no issues with you.
Its Cell C, we are fighting & as consumers we have every right to feel angry because in a way, we feel deceived and fooled by Cell C.
RyanPCMR
Expert Member
CellC, please update that sticky thread
You are absolutely correct to expect that sticky thread to at least contain some further updates on what has happened thus far on the connection problems some people are experiencing with CellC. I hope that your issue will eventually receive some much needed attention as I had similar problems with my CellC connection in the past, but have managed to resolve it with them.
I regret the day I signed up with CellC. Sometimes voting with your wallet can be a big mistake. Now I'm stuck with them for another 18 months. Thankfully I still have MTN and Vodacom contracts. I was going to move them both to CellC, but with the way things are going, I'll be putting my foot in my mouth at the end of March and renewing with Vodacom and MTN. Sorry CellC, but your network sucks, and your service isn't too far behind either.
Solitude
Executive Member
Well then I'm out. It's quite easy, I was fighting for better service from Cell C. I was fighting for consumer rights. I was fighting for what is right.
If we closed our help desk incidents at my work without fixing the problems we would be sued. Yet Cell C does this. When we have a software problem at my work, we let our users know and we fix it. We are transparent all the time. I was expecting the same from Cell C.
The truth is that a lot of people have lost their money. They have paid for a service that they can't use. In my eyes it was stolen.
In my eyes, I'm a good guy. I don't steal, I don't cheat, I've never even gotten a speeding ticket. I am lawful good. And I abhor those who are not.
You get angry with me for trying to get the people to unite against Cell C so that we can get transparency and get things fixed. To me it seemed like the only real logical choice. I'm glad that Cell C is now finally fixing their problems but it took a lot of complaining. It took a while for them to admit that there's a problem even.
I fought for what I believe is the right thing. At least some of us do. Look at galaxy s2, he did a great job. So sorry if I annoyed people. I do get a bit over the top. I'll stop now.
If we closed our help desk incidents at my work without fixing the problems we would be sued. Yet Cell C does this. When we have a software problem at my work, we let our users know and we fix it. We are transparent all the time. I was expecting the same from Cell C.
The truth is that a lot of people have lost their money. They have paid for a service that they can't use. In my eyes it was stolen.
In my eyes, I'm a good guy. I don't steal, I don't cheat, I've never even gotten a speeding ticket. I am lawful good. And I abhor those who are not.
You get angry with me for trying to get the people to unite against Cell C so that we can get transparency and get things fixed. To me it seemed like the only real logical choice. I'm glad that Cell C is now finally fixing their problems but it took a lot of complaining. It took a while for them to admit that there's a problem even.
I fought for what I believe is the right thing. At least some of us do. Look at galaxy s2, he did a great job. So sorry if I annoyed people. I do get a bit over the top. I'll stop now.
Where is AKC Snr ? Hes in a position of leadership,
but yet he instead prefers to hide behind his troops. His persistent silence on this issue is not helping anyone.
He needs to tell his under-performing team members that feedback on a wide scale issue like this shouldnt be a one-time event or are they simply following policy.
So keep ignoring us Mr AKC Snr and very soon you will be left to ponder " What might have been"
but yet he instead prefers to hide behind his troops. His persistent silence on this issue is not helping anyone.
He needs to tell his under-performing team members that feedback on a wide scale issue like this shouldnt be a one-time event or are they simply following policy.
So keep ignoring us Mr AKC Snr and very soon you will be left to ponder " What might have been"
I think AKC personally is responsive for this mess. He made a big move with cheap big data packages and didn't take into consideration engineering aspects. In result network received big hit, while the load should be applied progressively.
Now there is a problem, I am glad there are working on it, not like the last time when top management team was forced to resign.
I agree, Mr AKC Snr is responsible for this mess. In retrospect, he probably would have known it would ultimately lead to failure. But misled us into believing we are getting a "Steal"
A lot of us parted with a lot of money and we feel cheated and rightly so.
Hes clearly bitten off more than he can chew. The power is not in our hands but with him & he has been using it ever since to defiantly remain in silence.
"When truth is replaced by silence, silence is a lie"
Moving along, A lot of us are getting very impatient. Its been dragging on for much too long. So please Cell C, i appreciate that its being fixed but could u be more specific with the progress. Areas that are fixed & areas u are currently on.
We need more transparency and regular updates.
How soon will it be sorted out. We await your feedback as it will help to alleviate our doubts, anger & frustration.
There is no silence.
On your side, do something constructive. Sell package and stop moaning. It has market value. Somebody else will be happy. And remember, If not Cell C, you wouldn't have cheap data contracts from Voda, MTN and also 8ta would start from a different level. I am saying that everybody benefit from
Cell C whether is using it or not. You need to recognise it. It works for you.
Ok, are u suggesting that some of us sell our package & move on. What about those tied on contracts, should they make someone else pay for their contracts. Sorry, but it doesnt work that way. Most of us were better off with Mtn or Vodacom. Sure, their data prices are more expensive, but at least they have a working network.
The truth is, moving from other networks to Cell C is like moving from the frying pan straight into the fire.
Did Cell C cut out when you were already a subscriber, or was it always bad? It only costs a few rand to buy a bunch of prepaid sim cards and run speed tests across all the networks when it's time to take out a contract.
If i was living in the Kalahari Desert, then most definately i would purchase a few rands worth of sim cards and run stringent tests.
But to answer your question, All networks in my area have been running smoothly in my area for years. I find it rather annoying when Cell C asks similar questions.
Is it your area.
Is it your smartphone.
Is it your dog.
Is it your cat.
I'm with you here. All our data packages began giving trouble at the same time. Up until then everything was OK? sorry for those on contract. I replaced my sim with 8ta until/if cellc sort out the problems.