No Data connection but full signal

galaxy s2 said:
Ok, are u suggesting that some of us sell our package & move on. What about those tied on contracts, should they make someone else pay for their contracts.
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So far you were presenting selfish appoarch. Now you are talking about others, as you are on prepaid. Not sincere, can't believe. ;)

Remember, power is in your hands, use it. Sell damn package, go elsewere. But you want cheep data, so it is why you stay and keep complaining. At least you know now, less expensive data you have with others, it is all because of Cell C...
 
sajunky said:
So far you were presenting selfish appoarch. Now you are talking about others, as you are on prepaid. Not sincere, can't believe. ;)

Remember, power is in your hands, use it. Sell damn package, go elsewere. But you want cheep data, so it is why you stay and keep complaining. At least you know now, less expensive data you have with others, it is all because of Cell C...
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You really are deluded. Why are you twisting & turning & misintepreting my post. Im speaking on behalf of the prepaid & contract customers.

Why are u so intent on getting on ones nerve. U did the exact same thing with Solitude & now with me. I bet u are already planning your next move. It wouldnt surprise me if u now move onto the other threads & suggest others to stop moaning & move on.

I sincerely hope its not race related. U probably did your research & realised that im an Indian.
All races are affected here. We share a common ground & are fighting the same battle.

So just chill out, will you. This is 2013.
 
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galaxy s2 said:
You really are deluded. Why are you twisting & turning & misintepreting my post. Im speaking on behalf of the prepaid & contract customers.
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So I am deluded, as I am saying you are selfish or because I am saying you are on prepaid? :)
 
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sajunky said:
So I am deluded, as I am saying you are selfish or because I am saying you are on prepaid? :)
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In what way am i selfish. Your lack of intelligence is really disturbing . U really should try & broaden your intellectual horizons.
 
galaxy s2 said:
In what way am i selfish. Your lack of intelligence is really disturbing . U really should try & broaden your intellectual horizons.
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So I am right saying you are on prepaid. And I am lacking intelligence, as I am saying you are selfish.
I am leaving you alone, you had been destabilised enough. ;)
 
sajunky said:
So I am right saying you are on prepaid. And I am lacking intelligence, as I am saying you are selfish.
I am leaving you alone, you had been destabilised enough. ;)
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You are like a flea that wont go away. In my field of work, we frequently come across troublemakers like you. At most times we send them straight into the holding cells. When they are face to face with us, they cry like babies.
 
sajunky said:
So I am right saying you are on prepaid. And I am lacking intelligence, as I am saying you are selfish.
I am leaving you alone, you had been destabilised enough. ;)
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galaxy s2 I suggest you stop feeding the troll.
 
After a very frustrating day I called the Help (?) Desk who informed me that they are working on "the congestion problem". I told them that today has been a major downturn compared to the previous week, and that I've been picking up a lot of Edge fallback.

Long story short - not interested. "We'll look into possible problems in your area", but she clearly wasn't logging it. When I asked for a reference number to follow up she said they weren't issuing them, "you'll know it's fixed when the problem resolves itself".

CellC rep - I'd like to hear your response to this situation. It seems like things are getting out of hand on your side.
 
Got myself a workaround for the CellC problem

Topped up my old 8ta 100+100 sim with airtime and bought a 2+1 bundle.

Going along quite nicely today, with a few overseas sites still not working (but at least I know that's the undersea cable at fault).

I do hope CellC pulls the proverbial finger out though, I've still got 90 gigs on them. :D
 
Week 8 & still a lot of irate customers. CellC, i really dont want to see u fall from grace.Its not in my character to want that. Just speak the truth. Maybe u feel the honest approach will make u lose a lot of customers but in reality it could have the opposite effect. People would warmly welcome your honesty and be much more patient.

Smokescreen & mirrors, cover ups and allies do absolutely nothing to solve what has now become a highly complicated situation. It merely sows seeds of suspicion.

I find it rather amusing when everytime someone here speaks his mind in the threads, the allies are ready to pounce & attack that persons character & credibility. Whats the motive for this?
Once again it merely sows seeds of suspicion.

I also read in the other thread, that CellC are maybe secretly fixing the problem behind closed doors thus their reason for silence. Secrecy breeds distrust, CellC you'll earn your customers trust by being open & honest & your customers would embrace it.

So CellC, u can still redeem yourself. Stop giving your customers the run around. U can start by updating that "Sticky" with the real truth.
 
Hope we get an extension on our Giga bundles. 16% of the 1 year time allotment, thus far, has been unusable and eroded by this dysfunctional network.....and counting. Will © what proposals are announced when they eventually remedy the **** up.

Sent reliably, courtesy of my other carrier - MTN.
 
I called the technical help desk once more today. I was asked the same irrelevant questions again which literally blew my head off. Seems like these questions are intentional as a way of diverting attention away from the actual problem.

Sorry Cell C, but thats the last straw for me. Your lack of honesty & transparency on this issue is unacceptable. I understand a lot of businesses have problems, but this really is something else.

I really hope u come clean on this issue as a lot of customers feel they have been robbed.

As for me, ive had enough. Its time to move on.
 
Has the Cell C rep responsed to any posts of yours on this thread?

To be honest, I don't think there is much he can do. A lot of people have indicated they are having problems, which means the issue is bigger then something the Cell C rep can help with.

Maybe send RPM a PM and ask if his guys cant follow up on whats happening at Cell C.
 
Ecco said:
Has the Cell C rep responsed to any posts of yours on this thread?

To be honest, I don't think there is much he can do. A lot of people have indicated they are having problems, which means the issue is bigger then something the Cell C rep can help with.

Maybe send RPM a PM and ask if his guys cant follow up on whats happening at Cell C.
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Did i say its the Cell C reps fault. I dont blame him for this mess. Hes a good guy & has helped a lot of people. Its senior management thats at fault.
 
I returned my SIM to Cell C yesterday and am waiting for "head office" to refund me.

I hate to say it, but the staff in the Cell C store near me are rude, apathetic, totally uninformed and generally incompetent. 8 weeks without any data throughput of any kind (including an engineer's visit which provided unequivocal confirmation of the issue we are all experiencing) and they did not even apologize. I have never been treated this badly in my 36 years on this planet!!
 
Update:

I returned my SIM to Cell C yesterday and am waiting for "head office" to refund me.

I hate to say it, but the staff in the Cell C store near me are rude, apathetic, totally uninformed and generally incompetent. 8 weeks without any data throughput of any kind (including an engineer's visit which provided unequivocal confirmation of the issue we are all experiencing) and they did not even apologize. I have never been treated this badly in my 36 years on this planet!!
 
galaxy s2 said:
Did i say its the Cell C reps fault. I dont blame him for this mess. Hes a good guy & has helped a lot of people. Its senior management thats at fault.
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I was trying to suggest a way of getting you some feedback - read my post - use it, don't use it.
 
Ecco said:
I was trying to suggest a way of getting you some feedback - read my post - use it, don't use it.
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Calm down bro, i have no issues with you. I apologise if i wrote my post wrongly. Wasnt intentional.
 
Just called 0841555555 and heard the official reason as to why there are problems:
Seacom downtime has disrupted our entire network
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Clearly Seacom went down so fast it resulted in said disruption going back in time :/
 
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