Are you satisfied with your Crystal Web account?


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Lord Nikon6

Expert Member
Joined
May 10, 2010
Messages
1,419
Hi, I was wondering if its worth it to switch from a 2Mbps Uncapped account from Afrihost, to a 4Mbps uncapped account from you guys? We use about 90 - 150 gigs a month so if I'm going to be shaped or throttled, its just wont work for us.

I switched my uncapped account over from afrihost because of all the shaping that they have been doing, so are you saying you are not being shaped? Or is it only throttling specifically that bothers you?
 

OpTioN

New Member
Joined
Jan 31, 2015
Messages
4
I switched my uncapped account over from afrihost because of all the shaping that they have been doing, so are you saying you are not being shaped? Or is it only throttling specifically that bothers you?

I want what is advertised 4Mbps Uncapped, not capped uncapped if you catch my drift.

EDIT:
Ow yeah, how much are you paying in total for your line and data now?
 

zolly

Executive Member
Joined
Sep 1, 2005
Messages
5,922
I want what is advertised 4Mbps Uncapped, not capped uncapped if you catch my drift.

EDIT:
Ow yeah, how much are you paying in total for your line and data now?

In this place called South Africa, having proper uncapped is a privilege and you pay for it.
 

aktor

Senior Member
Joined
Mar 27, 2009
Messages
841
CW's DNS was also completely broken for me, Saturday evening (new network). Had to switch to Google's DNS as well in order to get anything to work.
On Monday I also get to spam TelkomZA here on the forums as well. My ADSL mode keeps on switching to G.dmt instead of ADSL2+. Call centre reset my port twice today, but every time it reverts back to G.dmt.
 

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
I see my paid for capped account stopped working this morning - from router:

Remote message: Login incorrect

Turns out CW have changed my username from @crystalcapped to @crystalpremium.co.za which ties up with the usage reports I queried a few pages back and no, I didn't receive an email informing me of the change :whistling:

... and btw, the client portal usage stats aren't working this morning.
 
Last edited:

Sinbad

Honorary Master
Joined
Jun 5, 2006
Messages
81,193
I see my paid for capped account stopped working this morning - from router:



Turns out CW have changed my username from @crystalcapped to @crystalpremium.co.za which ties up with the usage reports I queried a few pages back and no, I didn't receive an email informing me of the change :whistling:

... and btw, the client portal usage stats aren't working this morning.
New backbone... Enjoy ;-)
 

Aquadyne

Expert Member
Joined
May 30, 2009
Messages
1,538
My account also stopped working this morning. Cannot authenticate.

Using backup accounts.

I have always been on crystalpremium so not sure if I've been moved.

Logged a call.
 

Afrikane

Well-Known Member
Joined
Mar 5, 2005
Messages
338
Sods law. Moving away from a certain ISP to get away from that networks' weekly arse-collapse only to find out that CW has moved to the same network.

At least CW has decent support so there is that.
 

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
Can't complain about the IS backbone it's running smoothly atm with p2p & iPlayer.

torrents.png

Code:
mick@house ~$ mtr -rc 20 bbc.co.uk
Start: Sun Feb  1 14:21:16 2015
HOST: house                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- newcop                     0.0%    20    3.5   3.9   3.4  10.7   1.5
  2.|-- ???                       100.0    20    0.0   0.0   0.0   0.0   0.0
  3.|-- cdsl2-ctn-vl2473-ipc.ip.i  0.0%    20  189.5  98.5  29.9 189.5  40.6
  4.|-- vlan2473.cdsl2-ctn.isdsl.  0.0%    20   26.1  64.7  26.1 150.1  31.8
  5.|-- 196.35.115.136             0.0%    20   26.5  69.5  25.5 154.4  36.6
  6.|-- 168.209.2.13               0.0%    20   43.1  58.4  26.5 151.1  36.1
  7.|-- core1b-ctn-gi0-1.ip.isnet  0.0%    20   64.1  95.7  26.1 222.9  49.5
  8.|-- bbc-linx.pr01.thdow.bbc.c  0.0%    20  202.5 218.5 175.8 292.7  25.2
  9.|-- ???                       100.0    20    0.0   0.0   0.0   0.0   0.0
 10.|-- ae0.er02.cwwtf.bbc.co.uk   0.0%    20  175.6 207.7 164.8 274.9  33.1
 11.|-- 132.185.255.165            0.0%    20  194.6 206.5 175.7 292.3  30.6
 12.|-- fmt-vip133.cwwtf.bbc.co.u  0.0%    20  170.2 191.9 167.9 278.6  28.2
mick@house ~$
 

OMB

Mountain Man
Joined
May 6, 2010
Messages
39,590
looks like some people didn't read their email properly
 

Scolix

New Member
Joined
Jan 31, 2015
Messages
8
So it seems we all have to switch over to Google's DNS in order to get the internet working.
 

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
No worries, guys. You can discuss the backbone side of things now.

There are a few intermittent DNS issues at the moment which are being worked on. Should be fixed up shortly...
 
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