Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Does this look normal to you guys?
STOYoutube.jpg
Any Youtube video defaults to 240p & when I manually switch to 720 or 1080p it buffers every 2-7 seconds. First time I've watched Youtube in a while. I'm on 4meg Home Premuim Uncapped
 
althex said:
Does this look normal to you guys?
Any Youtube video defaults to 240p & when I manually switch to 720 or 1080p it buffers every 2-7 seconds. First time I've watched Youtube in a while. I'm on 4meg Home Premuim Uncapped
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Boy do I have bad timing. Getting more worried with every post on this thread.
 
Mines not fantastic either this evening. I'm in Jhb. Think I'm on premium
 
If buffering were only my problem, telkom have to replace a cable apparently been without adsl since last week thursday so frustrating telkom answer " They are working on it " dont see any joy as its weekend.
 
10 Mbps, 1080p:

o0hUi4s.png
 
been like 2 weeks now all downloads running around 200kb on home capped account no matter what time of the day. this is not the performance im paying for...
 
Boom3laar said:
been like 2 weeks now all downloads running around 200kb on home capped account no matter what time of the day. this is not the performance im paying for...
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Yeah this isn't the norm, I've been having trouble with lag in STO also, but don't know if it's their servers maybe.
 
CW my data and line will be moved on the 1st to you guys, but will my line first be moved from AH to telkom the to you guys and how long will this take?

I am taking the home premium uncapped package, is this better than the basic package?
 
Ryansta said:
Mines not fantastic either this evening. I'm in Jhb. Think I'm on premium
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Jimmy said:
Same here... :(
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mister said:
Youtube buffering here too
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althex said:
You're lucky copacetic, same stream for me defaults to 360p & when forced to 1080p buffers every 3 seconds :(
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We did upgrade our IPC further on Friday at 11am however between 5pm and 9pm, It seems there was a fault with the provisioning of this extra capacity. The issue was resolved at around 9:10pm on Friday evening.

Everybody in JHB and Durban is currently Unshaped at the moment and should have stellar performance.
 
Last edited:
Hazelbag said:
CW my data and line will be moved on the 1st to you guys, but will my line first be moved from AH to telkom the to you guys and how long will this take?

I am taking the home premium uncapped package, is this better than the basic package?
Click to expand...

Your line will need to be moved from Afrihost back to Telkom, Once that has completed we will be able to Submit the Migrate request to Telkom in order to migrate the line from Telkom to Crystal Web's Management.

Home premium is way better for Streaming and Gaming and the like. Home basic is for an entry level internet user.
 
Crystal Web Stephan said:
We did upgrade our IPC further on Friday at 11am however between 5pm and 9pm, It seems there was a fault with the provisioning of this extra capacity. The issue was resolved at around 9:10pm on Friday evening.

Everybody in JHB and Durban is currently Unshaped at the moment and should have stellar performance.
Click to expand...
Kinda feeling guilty that Durbs is getting more capacity. Honestly I havent felt the shaper since the move to IS :D
 
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