Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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My CW just died, no internet. On backup account now. Anyone else?
 
ghostR said:
spent quite a bit of tim... i mean they even had the courtesy to update the network status... i mean soz they did none of that brah
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eish i rate something broke just now. pretty lucky im with crystal web
 
Working again...am on capped account. Will keep an eye on it. :wtf:
 
DJ... said:
Can you send support these traffic logs please? This is on 4Mbps uncapped? Also this isn't sustained 50KB/s right? Just drops temporarily then speeds up again?
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I replied to the e-mail. I am on a 4Mbps uncapped account. It is all over between 170KB/s to 200KB/s, give or take 10 to 20KB/s. I was able to get about 380KB/s, just before I disconnected due to lightning and rain.
 
DJ, have you pushed the update through to my account yet? Still experiencing slow torrent speeds.
 
Looney said:
DJ, have you pushed the update through to my account yet? Still experiencing slow torrent speeds.
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On yours I did, but it all but killed torrents as I was testing, so rolled back the change. Testing the new configs tonight and tomorrow.
 
Ok cool, no problem! Let me know once the changes have been applied so I can power cycle and test.
 
Phinix said:
My Twitch is still all over the place in performance. ( =__= )
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Changes as per your PM are linked to Looney's request as well. You two share the same profile at the moment (and 2 other customers). Still testing a few changes on my end.

Twitch is an odd one to see performance issues on though on the network. :confused:

Let me see if I maybe broke something. :o
 
Crystal Web said:
Changes as per your PM are linked to Looney's request as well. You two share the same profile at the moment (and 2 other customers). Still testing a few changes on my end.

Twitch is an odd one to see performance issues on though on the network. :confused:

Let me see if I maybe broke something. :o
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Haha, thanks.
Really i can load up twitch right now and there is a 50/50 chance that it will first even load the stream, and then if it does there's a 50/50 on how long it will stream. Sometimes it just works, other times it will work for a few minutes and then straight up stop all throughput as you saw in that screenshot. Then only a page refresh starts it again.
 
@Crystal Web, you know that issue i was having with speeds. (The original issue with the ticket you picked up)
Well it's back right now, getting limited to 290KB/s with an initial peak of 560KB at the beginning of an IDM download.
(Which might be a part of the issue as to why twitch isn't working well.)
 
Phinix said:
@Crystal Web, you know that issue i was having with speeds. (The original issue with the ticket you picked up)
Well it's back right now, getting limited to 290KB/s with an initial peak of 560KB at the beginning of an IDM download.
(Which might be a part of the issue as to why twitch isn't working well.)
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I think so. I know who to speak to about this (need some additional info now) so will arrange a sit-down/smack-down tomorrow for you. Promise, I am on it. :)
 
Crystal Web said:
I think so. I know who to speak to about this (need some additional info now) so will arrange a sit-down/smack-down tomorrow for you. Promise, I am on it. :)
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Awesome.
In case you need to throw more evidence at them.
Here is a second HTTP download I just tried for testing.

IDM 16-march.JPG
 
I have a buddy getting 2meg line this weak and he is looking for capped package. Is the 120 Gigs+ the smallest one? Only one I can find on the website
 
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