Ordered Fibre. So it begins.

[Soul Assassin]

Errrm sorry for being such a knob but i have searched and can only find 1gb trial accounts for DSL and not for fibre. Can you maybe throw me a link there for the trial fibre account please?

Any DSL account works on Openserve fibre.

 

[voldoverse]

Oooooooh but then i should be able to use my current dsl account too i suppose? Dont know if the speed will be limited to 10mbps them. Ill give them all a try. Geez you guys sure know a lot about fibre hahaha

 

[voldoverse]

Used my webafrica dsl account and it works. Im getting some mixed readings here....

 

[voldoverse]

There we go thats more like it..

 

[Chevron]

Nice

 

[Koosie]

Got my call yesterday to inform me telkom will install today, still waiting for the techie to call me...

 

[voldoverse]

I donk know if its because im using my dsl username and pass but the speeds are really all over the place. Sometimes 60 other times 40 then 50 then 90. Is this normal?
On my dsl almost anytime of the day i would get consistent 9,7mbps. on the fibre its everywhere

 

[Soul Assassin]

Safe to assume you are using Ethernet when testing?

 

[voldoverse]

Yes indeed. Wifi i would understand if its not up to 100% but on ethernet i also get different numbers

 

[ajan]

I donk know if its because im using my dsl username and pass but the speeds are really all over the place. Sometimes 60 other times 40 then 50 then 90. Is this normal?
On my dsl almost anytime of the day i would get consistent 9,7mbps. on the fibre its everywhere

Have you tried another ISP? You should be pulling max during non-peaks. (Even during peaks as well.) Webafrica's cap data is subject to shaping (& throttling). http://support.webafrica.co.za/inde...rticle/View/669/0/bandwidth-priority-profiles I believe their fibre data falls under normal home capped. If are you using speedtests to determine the speeds, then it's either your router or webafrica in general.

 

[voldoverse]

Yep im waiting for their router to arrive. Then ill put this thread to a rest and report final results

 

[ebendl]

Yep im waiting for their router to arrive. Then ill put this thread to a rest and report final results

Glad man. Hope WebAfrica works out for you.

I'm about to send them my cancellation mail - I don't know how long I'm supposed to give a company time to respond to my mails / tickets / private messages, and I'm not about to find out.

 

[voldoverse]

Glad man. Hope WebAfrica works out for you.

I'm about to send them my cancellation mail - I don't know how long I'm supposed to give a company time to respond to my mails / tickets / private messages, and I'm not about to find out.

Im sorry it didnt work out for you we will see if they deliver on speed still. But if they dont i might reconsider who i wsnt to go with...

 

[Koosie]

Well the tech was supposed to come and install yesterday,

Hopefully they dont forget about me.

 

[Yster21]

Well the tech was supposed to come and install yesterday,

Hopefully they dont forget about me.

Don't worry, they'll get to you. I have a friend that lives in Moreleta Park, he got his 100Mbps fibre from WA/Openserve, and it's working beautifully.

 

[ebendl]

Well the tech was supposed to come and install yesterday,

Hopefully they dont forget about me.

Who's your ISP?

 

[Koosie]

Who's your ISP?

Webafrica is my ISP, Openserve the fibre provider.

Called webafrica OPS said they will speak to the
Pretoria installation team.

No feedback yet.

 

[ebendl]

Webafrica is my ISP, Openserve the fibre provider.

Called webafrica OPS said they will speak to the
Pretoria installation team.

No feedback yet.

I just got a phonecall from an Ops person at WebAfrica. For the first time in 38 days it feels like somebody in WebAfrica is actually concerned about me and they're going to try everything in their power to get me live before the 15th.

The 15th? That's the start of Open serve / Telkom's annual network freeze - it lasts until 15 January. So no installations / network changes done in this time.

Here's hoping Telkom isn't already on their own "freeze".

 

[Koosie]

I just got a phonecall from an Ops person at WebAfrica. For the first time in 38 days it feels like somebody in WebAfrica is actually concerned about me and they're going to try everything in their power to get me live before the 15th.

The 15th? That's the start of Open serve / Telkom's annual network freeze - it lasts until 15 January. So no installations / network changes done in this time.

Here's hoping Telkom isn't already on their own "freeze".

Telkom tech at my place now installing

 

[ebendl]

Do you have the number for the technician by any change? My technician is on leave and I have no contacts for anybody at OpenServe at the moment.