*READ FIRST* MTN Network Status & Issues (DNS, Throughput and Latency)

CellBel

Expert Member
Joined
Dec 26, 2006
Messages
2,254
OK, back to "NORMAL" speed in our area.

Test conducted on Thursday, April 05, 2012 9:00:21 PM

Download Speed: 1564 kbps (195.5 KB/sec transfer rate)

Upload Speed: 698 kbps (87.3 KB/sec transfer rate)

Latency: 114 ms
 

Sym2Droid

Well-Known Member
Joined
Jul 16, 2011
Messages
156
Ok so sitting at my desk in Vereeniging CBD I have some issues. I have a Nokia N79 (Cell C) and a Galaxy S2 (Mtn). On Cell C I have 3.5G 98% of the time. On Mtn I have Edge, 5% of the time and NO signal 95% of the time, it doesnt connect with 3G at all even when connecting with WCDMA alone. Vodacom also gets 3.5G signal (another Galaxy S2). Is my MTN sim to old (7 years)? Or could my phone be screwy?
 

Sym2Droid

Well-Known Member
Joined
Jul 16, 2011
Messages
156
Here is some Speedtest.net results using their mobile app. All tests today standing in the parking lot with clear skies.
1. 12:00pm, 1625kbps DL, 819kbps UL, 1890ms Ping.
2. 12:03pm, 98kbps DL, 698kbps UL, 761ms Ping.
3. 12:04pm, 1150kbps DL, 447kbps UL, 1943ms Ping.
Sitting at my desk it doesnt want to connect to do tests.
 

Sym2Droid

Well-Known Member
Joined
Jul 16, 2011
Messages
156
Some results at my desk:
1. 12:23pm, 43kbps DL, 51kbps UL, 400ms Ping.
2. 12:28pm, 34kbps DL, 14kbps UL, 1100ms Ping.
3. 12:33pm, 18kbps DL, 112kbps UL, 532ms Ping.
 

tally

Member
Joined
Nov 12, 2006
Messages
12
my MTN data connection is basically unusable in the Jukskei park, Douglasdale, Bryanston area. Friends on MTN in these areas are having the same problem. I first complained about it a year ago - nothing has been done, but recently it has been really bad. MTN have now told me that they are aware of a problem in the area but are not sure when it will be fixed
 

Allin

Expert Member
Joined
Oct 6, 2010
Messages
1,311
Totally unusable in White River Mpumalanga. Can't even use the sim in my phone to phone the Helpless Desk.
 

CellBel

Expert Member
Joined
Dec 26, 2006
Messages
2,254
Well MTN, with speeds like this i won't make use of your promos again.

Test conducted on Monday, July 16, 2012 8:28:38 PM

Download Speed: 92 kbps (11.5 KB/sec transfer rate)

Upload Speed: 166 kbps (20.8 KB/sec transfer rate)

Latency: 316 ms

E220 modem 7.2
 

CellBel

Expert Member
Joined
Dec 26, 2006
Messages
2,254
MTN rep on this forum?

Pathetic service on 3G + E220 modem.

Test conducted on Monday, July 23, 2012 11:04:16 AM

Download Speed: 109 kbps (13.6 KB/sec transfer rate)

Upload Speed: 249 kbps (31.1 KB/sec transfer rate)

Latency: 331 ms
 

simonisjf

Member
Joined
Nov 4, 2010
Messages
23
Horrible 3G in Sunset Ave in Fourways

MTN, the signal quality is just degrading on a daily basis in Sunset Ave in Fourways. What is happening there to address the loads on the towers? EDGE signal is quite good but do not try and broswe the internet on EDGE, you will wait for more than 5 mins for google to load. According to your coverage map I should have 21 mbps 3G?? I am lucky if I get 1 bar on 3G.
 

ambroseg1

Honorary Master
Joined
Jul 15, 2008
Messages
10,188
No internet access....Langehovenpark Bloemfontein. Since this morning (11/09/2012) just after midnight.
 

Snakediver

Active Member
Joined
Aug 23, 2012
Messages
69
same here in willows bloemfontein,connects for a few minutes with terrible speed and then disconnects, started yesterday afternoon for me
 

Snakediver

Active Member
Joined
Aug 23, 2012
Messages
69
thanx for that, ja it sounds pretty much the same as what im going through:(
i just got my 3gig for the month from uncapped lite and it worked fine for like 20min and now its downloading at 2000B/s?? this really sucks!
 

booysenw

New Member
Joined
Jan 5, 2011
Messages
8
Currently experiencing timeouts and very high latency, although the last couple of weeks I've just been grateful to get a connection for long enough to do some emails and light reading(about 20 minutes before falling back to GPRS), but tonight's connectivity is pathetic:crying::

6222 packets transmitted, 6020 packets received, +6 duplicates, 3.2% packet loss
round-trip min/avg/max/stddev = 52.174/3228.519/69503.709/7550.328 ms

 

MTN-Lazola

MTN Representative
Company Rep
Joined
Sep 18, 2012
Messages
28
Hi PseudZ,

try to use 3G sim card and set up your network to be on UMTS only and see if its going to sustain the network, just upgrade the sim card and let me know after that.
 

Reine_Viper

Active Member
Joined
Jul 23, 2012
Messages
69
Please note we are currently experiencing problems with our sites T194,T6881 & T2429 in the area of Northriding. Our Engineers are attending to them.

T194- SMC/00003457332

T6881-SMC/00003496272

T2429-SMC/00003490940

______________________________________________________________________________________________________

What does this actually mean as 3G connectivity has been really shoddy for the past month with spiking latencies from a stable 250ms to a radical 1500ms+. Signed up for a 24 month contract and received 4 months of low latency and stable 3G connection suitable for gaming. Now stuck with a useless modem and a monthly bill to pay.

MTN blows - Will see who can offer the best LTE / Smartphone deal come June and move on. Tired of wasting time following up on repair status's - generic answer is "we will escalate your concern" and some dodgy email template regarding coverage. I have full signal - strong, what gives?

Pathetic :sick:
 

Tandor

Active Member
Joined
Mar 18, 2009
Messages
43
Experiencing serious network issues with MTN currently in Moreleta Park area, Pretoria. Full signal on handset, but no calls, SMS or data connection can be made. 808 number does not even ring. This was since yesterday afternoon!!. To top that off iburst was also down for most of the day yesterday so was completely isolated.
Please advise if experiencing any issues on MTN in this area ....
 

Edwe

Expert Member
Joined
Nov 5, 2006
Messages
2,024
Experiencing serious network issues with MTN currently in Moreleta Park area, Pretoria. Full signal on handset, but no calls, SMS or data connection can be made. 808 number does not even ring. This was since yesterday afternoon!!. To top that off iburst was also down for most of the day yesterday so was completely isolated.
Please advise if experiencing any issues on MTN in this area ....
I am experiencing the same symptoms since yesterday in Paardevlei area, Somerset West. What is wrong with the MTN network?
 

initroot

Senior Member
Joined
Jul 30, 2011
Messages
854
same problem in milnerton, royal ascot. have signal, connects, cyan light, but nothing, no internet activity or page loading. been like this since 30th. Useless customer service keeps telling me to reset modem, or just put the phone down in my ear.
 
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