SEACOM downtime continues

replaced my MWEB with webafrica prepaid for now - perfect connectivity - a cinch to set up.
 
And just when my WA account gets activated in record time, everything starts working on IS , WTf.


Oh well at least now i got real redundancy.
 
Rendier said:
There goes the 99% uptime... pathetic... the cables surely cant be faulty already... it was laid into the seabed only last year... reeks like a BBBEE deal...
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Erm, no. SEA-ME-WE 4 was laid a lot longer ago than that.
 
Geez this is why I hate being in this industry sometimes.. People just moan about everything the WHOLE time. You people need a hit across the back of the head with the reality cane.

Just a few years ago we only had 56k and look how far we've got. There is bound to be hiccups in a great advancement in broadband. Stop being so ungrateful. This will pass and everything will be fixed soon enough. If people would just stop their whining for one second and realize that things like this happen it would be a lot better for everyone. Sure, some people run their businesses online, but you just have to understand that even them will have downtime at some stage. Geez man.
 
to0kenZA said:
Geez this is why I hate being in this industry sometimes.. People just moan about everything the WHOLE time. You people need a hit across the back of the head with the reality cane.

Just a few years ago we only had 56k and look how far we've got. There is bound to be hiccups in a great advancement in broadband. Stop being so ungrateful. This will pass and everything will be fixed soon enough. If people would just stop their whining for one second and realize that things like this happen it would be a lot better for everyone. Sure, some people run their businesses online, but you just have to understand that even them will have downtime at some stage. Geez man.
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4 days of downtime? does that sound normal to you?
 
what? back or not back?

i'll only be home after 7:30 so either way i'll only know then
 
My Afrihostaccount is working, from Afrihost:

As a temporary solution, Afrihost has setup a proxy server that will offer international access through our hosting infrastructure untill SEACOM is back online.

Please note that this is experimental and international access speeds will be throttled. Please note that you won't be able to access YouTube and several other media streaming sites and services.

Please set your browser to Automatically detect your proxy settings and set the proxy URL to http://www.afrihost.com/proxy.pac

If you have trouble accessing any websites after SEACOM is active again, please remove the proxy server settings.
 
Rendier said:
4 days of downtime? does that sound normal to you?
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Considering the technicalities and conditions and scale of the cable, yes..

Besides, if you have been down for 4 days, surely you would have made some sort of backup plan? I haven't been down for one day. There must be some other source of connectivity nearby? A friend, internet cafe etc? It's really not that bad. We have had major clients on Diginet, ADSL and Fibre go down but they haven't been moaning at us all day.
 
DarkStreet said:
If ALL POSSIBLE CONNECTIVITY was down, I would agree with you, but Pixual has a valid complaint. There are ISPs who have redundancy in place. Some MWeb and WA customer seem to be enjoying international connectivity at the moment. Why should you pay for something you are not receiving? I recall a few months ago my US host had downtime for a mere 3 hours and gave all it's affected customers that month of hosting for free. This is the kinds of service level I expect and anything less in simply unacceptable.
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thats because they have something in the US which doesnt exist in SA, its something called 'customer service'
 
maybe its just up for now but its going to go off again tomorrow morning :'(
i guess we'll have to wait to find out!!!

what time zone are they (the guys on the ship) working on?
 
to0kenZA said:
Considering the technicalities and conditions and scale of the cable, yes..

Besides, if you have been down for 4 days, surely you would have made some sort of backup plan? I haven't been down for one day. There must be some other source of connectivity nearby? A friend, internet cafe etc? It's really not that bad. We have had major clients on Diginet, ADSL and Fibre go down but they haven't been moaning at us all day.
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My Business is online and you expect me to go to an internet cafe... I have not bitched the whole day... actually I haven't bitched at all... im just saying 4 days are pathetic...
 
Local:
794947568.png


International:
794953461.png


:wtf:
 
Till the 30th ?

Last ETA, seacom will be down till the 30th.

notstpaul said:
I'd been thinking of topping up my Afrihost. Luckily I haven't.

From gam.co.za
GamCo Update, SMW4 Emerg maint STILL IN PROGRESS. INTL Consumer DSL ClearChannel Velocity services interrupted. Tentative ETR

Posted at09:45 on 26 April 2010.

Dear GamCo Customer

Maintenance STILL IN PROGRESS - continuing. Tentative ETR (estimated time to repair) from Upstream Service Provider is 27 April 2010.

The nature of the undersea cable repair work and the sea environment is affecting the time to repair.

Emergency Seacom Maintenance Notification.

AFFECTED SERVICE: International Consumer DSL, Clear Channel & Velocity AFFECTED POPS: international traffic between SA and London/New York START DATE: Sun 25 Apr 10 14h00 (SAST) END DATE: Estimated (tentative) 27 April 2010 EXPECTED DURATION: Unconfirmed IMPACT: Service interruption - no connectivity REASON FOR CHANGE: SMW4 repairs affecting Seacom traffic IS REFERENCE: Seacom

ADDITIONAL INFO: Seacom has advised that repair maintenance work is still in progress, affecting traffic across the Seacom cable system.

Kind Regards The GamCo Team

So hopefully by tomorrow sometime access will be restored.
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