TelkomZA

[krustyrsa]

See here: http://mybroadband.co.za/vb/showthread.php/783755-Anyone-noticing-speed-upgrades-on-Telkom-ADSL

its the DSMS servers, telkom started them up again and its causing your lines to sync according to your SNR and ATT, Charl told me. just asked him to lock it back my original stats and everything is 100%

 

[BigBear]

PMed ..
Recipient Users: TelkomZA
13-10-2015 12:55 PM

No Response Since...

 

[RickyJ80]

Hi TelkomZA I have a problem with the ping on my line. Any chance of some help?

 

[Icemanbrfc]

does anybody know, if i made an EFT payment to Telkom yesterday, how long it takes to reflect?

 

[buyeye]

does anybody know, if i made an EFT payment to Telkom yesterday, how long it takes to reflect?

Using their website counts as an online purchase if you are with fnb. EfT's prolly 2 days to 5 days.

 

[nerevar]

I want to thank TelkomZA for helping with an issue I have been experiencing the entire year so far, he really went the extra mile

 

[Icemanbrfc]

Using their website counts as an online purchase if you are with fnb. EfT's prolly 2 days to 5 days.

Thanks man.

 

[Fintan]

Hi Guys

Anyone's ADSL line go down at around 20:15 on Friday 27 Nov in the Faerie Glen area?

 

[Shake&Bake]

Few days now its been this bad.
My poor 2mbps line .

 

[iDOL]

Been battling with no line. It's steadily been deteriorating over the last 6 months. Logged a fault had a technician on site, went off to the exchange never to return. Been consistently sending direct messages to TelkomZa on Twitter. They keep on promising to resolve this, that's where it stops.
No assistance or escalation 6 days without a line now.

 

[AntiGanda]

Been battling with no line. It's steadily been deteriorating over the last 6 months. Logged a fault had a technician on site, went off to the exchange never to return. Been consistently sending direct messages to TelkomZa on Twitter. They keep on promising to resolve this, that's where it stops.
No assistance or escalation 6 days without a line now.

They do this here as well.

I dunno who trains these guys. The company seems to have no work ethic.

 

[ndocrat]

Just wanted to say thanks to TelkomZA for sorting out my drop in sync speed. Am sure he has been very busy of late but appreciate the fact that he took the time to help me out.

Thanks again!

 

[elf_lord_ZC5]

ADSL has been down since 26th at work, is needed badly. Cannot figure out how to PM you from my phone. Month end without internet is a bugger

 

[Yuu]

ADSL has been down since 26th at work, is needed badly. Cannot figure out how to PM you from my phone. Month end without internet is a bugger

Try to log a fault using Telkom's free SMS fault reporting service. Send the landline number to 30591 and answer the sms with the appropriate issue. You get a reference immediately after. Time to fix varies but never longer than 48hrs in my experience.

Also ask the accounts department to credit with said reference otherwise no credit for the number of days internet was down.

/I would still try with Charl first

 

[elf_lord_ZC5]

Will try that, but they are just going to quote the fault rerefence, I already have. Might expedite the repair, might not. In the mean time I must decide how many Wi-Fi dongles to buy, and how much Vodacom data to buy, so the essentials can be aatended to.

 

[SirFooK'nG]

@TelkomZA

My router stats... 8mb profile is not working for me... SNR too low, keeps disconnecting.

 

[RonnieZA]

Just a thanks to Charl for sorting out my order to move my line. Online and call centre no use at all.

 

[kohlhtor]

I can Not Access my Mail Not with pop or the Webmail

 

[elf_lord_ZC5]

Still no ADSL,

@Yuu - SMS elisited the response I expected. Users at work are loving the Vodacom LTE, courtesy of 2x iPhone 6's and a Galaxy S6.

 

[Syzygy78]

Problem resolved.