WebAfrica has shocking customer service. I moved house and requested fiber at the new address. The agents advised me to not use the move option, but rather the option to cancel and if they can find something they can contact me, this was supposedly to get me a good deal with Frogfoot. Turns out...
Morning All,
Just wanted to check how long it usually takes for a line speed upgrade to be done.
I see on the website it's supposed to be almost immediate.
Yet another day my Afrihost Fiber (Vumatel) down speed appears to be capped at 2Mbps.
Tickets were made yesterday and escalated, then escalated again, but looks like I'm going to be stuck at 2Mbps for the whole weekend.
Howzit guys,
Sometime last year due to COVID, the company I work for decided to pay for our fibre lines so that we could work from home. We were given the base speed of 20/20 Mbps on the Mweb ISP. Now, because I wasn't paying for the fibre, I wasn't too fussed when the speeds were inadequate or...
Vumatel have bought the fiber backbone infrastructure from SA Digital Village. Since they have taken over the service has deteriorated to an alarming extent. It is so bad that Vumatel cannot transfer a connection from one ISP to another within a period of 7, yes 7 days. They have also, in order...
I have a 100/50 fibre line and pay R1119 with Webafrica on Openserves infrastructre. At the begining of the month I noticed my speed doubled to 200/100. I thought this was a free upgrade because of the recent news about Openserve's free speed upgrades. Anyway, so I needed to download something...
Good day
We are looking for more second-hand OTDR machines from Exfo - registration details will be checked to ensure it's not stolen.
If you have any for sale please send me a Private Message.
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We require 3X Qualified or Advanced Skillset FTTH and Network Design, Layout, Rollout, etc for KwaZulu-Natal.
Maintenance contracts are also in place. Vehicle use. A few perks - depending on skillset. Great working environment!
Salary Above Average, depending on skillsets. Work is...
Good day
We are in need of 3X Qualified / Highly Trained FTTH Splicers in KwaZulu-Natal.
If interested please drop me a Private Message and we can forward the appropriate contact details to you.
Work is available immediately.
* Sober Habits
* No Drugs (tested)
Hi all
I am looking for a network setup for my office with the following requirements and am looking for some advice on a single component (or series of components that can help accomplish this). I have an MWEB fiber line installed and am getting inconsistent internet connectivity and it’s...
Hello guys
I just moved into an appartment and there was already a fiber line with an ONT. I phoned supersonic for a fiber installation and told them about the ONT so they said they only needed the B number to take over the line. A B number is assuming that the line was installed by Openserve...
Hi, does anybody know the process?
Who does the actual upgrade? ISP or Infrastructure?
From accepting the T&C's on Thursday to last night at 11pm when the actual speed upgrade happened. Is this the usual timeframe?
Hello
I am posting this on behalf of my neighbour as they have no internet :)
They moved in the area over the weekend and had fibre installed on Friday through Webafrica but the line is still not active.
The problem is, they simply cannot get hold of anyone via their whatsapp live chat or...
Hi,
I'm looking to change ISP because I'm not happy with WebAfrica.
I was using their uncapped 100 Mb/s down and up.
Can you guy's recommend the most reliable ISP for uncapped fiber?
Thanks.
So after almost 2 years of struggling and walking door to door to 350+ houses to get interest sparked to get fiber in our Area it happened it finally happened the Grey boxes are on the wall and the deed is done... Well so I thought.
1st July 2020 - Oredered 10Mbs uncapped Vox on the Vumatel...
Greetings fellow internet users in Kleinmond
We are happy to announce that our plans to roll out Fibre are underway!
You can pre-sign up here (https://fibre.sonic.co.za/) and become one of the first lucky households to have super fast fibre!
If you have any questions about it then please don't...
I got an 8Mb Fibre Afrihost package. A speed test indicates 20mb but I attribute that to a free upgrade during lockdown. With the package came a Nokia modem and a d-link 825ACG1 wifi router.
When I'm about 10m away from the router (not in line of sight but in another room with door closed) the...
Someone recommended me MTN Supersonic 10mbps up and down for R659. We are a home and use the internet for everything and often go over our 150GB softcap. I want to know is there any other packages I can look into that are affordable? We stream a lot, fiber is in my area.